Business Details
41 Years
experience
Your Independent Insurance Partner in Orrville, OH
Since 1985, Pavilion Insurance Agency has provided comprehensive insurance solutions to individuals, families, and businesses across Orrville, Ohio. As a family-owned and operated agency spanning three generations, we prioritize building lasting relationships with our clients through personalized service and expert guidance. Our team of independent agents offers coverage from multiple providers, ensuring clients receive tailored protection that aligns with their unique needs. With over four decades of combined experience, we specialize in property and casualty insurance, life insurance, and commercial policies, delivering solutions that balance quality coverage with affordability. Our commitment extends beyond policy saleswe focus on educating clients and addressing their long-term financial security.By maintaining transparency and accessibility, we strive to serve as a trusted advisor for all insurance-related decisions. Our office remains dedicated to supporting the local community while upholding the highest standards of professionalism and care. Clients benefit from our extensive industry knowledge, responsive customer service, and a consultative approach that prioritizes their well-being. Whether assisting with personal insurance needs or complex business requirements, we ensure every client receives attentive, individualized attention. This enduring commitment to excellence has solidified our reputation as a reliable insurance partner in the region.
Services
Auto Insurance
Homeowners Insurance
Business Insurance
Life Insurance
Commercial General Liability
Medicare Supplement
Motorcycle Insurance
Flood Insurance
Umbrella Insurance
Rental Property Insurance
Details
- Year established: 1985
Highlights and features
- We are a family-owned business serving Ohio since 1985
- Our independent agents offer coverage from multiple providers
- We provide personalized insurance solutions with dedicated support
- Our team has over 50 years combined industry experience
- We offer free consultations and transparent policy guidance
Services
Auto Insurance
Comprehensive auto insurance policies tailored to protect personal and commercial vehicles. Our coverage options include liability protection, collision coverage, and uninsured motorist policies to safeguard against financial risks from accidents or damage. Clients benefit from competitive rates and personalized guidance to ensure adequate protection based on driving habits and vehicle type.
Commercial General Liability
Liability insurance for businesses covering property damage, bodily injury, and advertising claims. This service protects companies from financial losses due to lawsuits or third-party incidents during operations. Our policies are customized to meet specific industry needs while maintaining cost-effectiveness for small to mid-sized businesses.
Homeowners Insurance
Coverage for residential properties against damage from fire, theft, and natural disasters. Our policies include dwelling coverage, personal property protection, and liability insurance for homeowners. We help clients evaluate risks and select plans that balance comprehensive protection with budget considerations.
Life Insurance
Term and permanent life insurance products designed to provide financial stability for beneficiaries. This service ensures loved ones receive monetary support in the event of the policyholder's death, covering final expenses, income replacement, or estate planning needs through customized policy structures.
Medicare Supplement
Insurance plans that cover out-of-pocket costs not paid by Original Medicare. These policies help seniors manage deductibles, copayments, and other medical expenses while maintaining flexibility in healthcare provider choices. We offer personalized consultations to match clients with appropriate coverage tiers.
People
Scott H. Schaffter
President / Independent Agent
Licensed agent with over forty years of experience specializing in Property and Casualty Insurance and Life Insurance. Opened Pavilion Insurance Agency in 1985 and focuses on client education and decision-making support.
Jennifer L. Schaffter
Vice President / Independent Agent
Experienced insurance professional with over thirty-three years of service. Specializes in Property and Casualty Insurance and provides personalized solutions for individual client needs.
Questions
What types of insurance policies do you offer?
We provide auto, home, life, business, and specialty insurance including Medicare supplements, motorcycle coverage, and commercial liability policies tailored to individual and business needs.
How do you help clients find the best coverage?
As independent agents, we partner with multiple providers to compare options and recommend customized policies that balance protection requirements with budget considerations.
Do you offer free insurance consultations?
Yes, we provide free initial consultations to assess your insurance needs and help you understand policy options without any obligation.
What areas do you serve?
We primarily serve Orrville, Ohio and surrounding communities, providing local expertise with statewide insurance coverage options.
Is there a referral program available?
Yes, our referral program rewards current clients with a $15 gift card for each successfully referred new policyholder.
