Business Details
44 Years
experience
Emergency
services
Your Trusted Veterinarian in New Palestine IN
Established in 1982, New Palestine Veterinary Clinic has served the New Palestine community with compassionate, high-quality veterinary care for over four decades. Our team of experienced veterinarians and support staff specialize in comprehensive services including preventive care, diagnostics, surgical procedures, and emergency treatment for dogs and cats. We prioritize personalized attention, utilizing modern facilities and advanced medical technology to address both routine and complex health needs.Our commitment to continuous learning ensures adherence to the latest veterinary standards, while our focus on client education empowers pet owners to make informed health decisions. Through consistent, reliable service and community engagement, we aim to be the trusted partner in maintaining pets' lifelong well-being.
Services
Diagnostics
Pet Dental Care
Surgical Procedures
Pet Behavior Counseling
Emergency Pet Care
Pet Health Certificates
Details
- Year established: 1982
Highlights and features
- We provide veterinary care through experienced professionals with decades of local practice
- Our full-service animal hospital offers comprehensive medical, surgical, and dental services
- Dedicated emergency care available during regular operating hours
- Focus on preventive care to maintain pets' long-term health
- State-of-the-art diagnostic equipment for accurate treatment planning
What people say
Super sweet
Very attentive
Caring, friendly
Explain conditions well
Professional staff
Services
Pet Dental Care
Comprehensive dental services maintain pets' oral health through preventive cleanings, digital radiology, and surgical treatments. Preventing periodontal disease helps avoid systemic health complications. Our veterinary dentists address tooth fractures, extractions, and gum disease using modern techniques.
Emergency Pet Care
Critical care for injured or sick animals during regular business hours. Our team stabilizes emergencies like trauma, poisoning, and breathing difficulties. For after-hours care, we provide referrals to 24-hour specialty facilities while maintaining continuity of treatment.
Pet Behavior Counseling
Specialized consultations address aggression, anxiety, and compulsive behaviors in pets. Veterinarians evaluate medical and environmental factors before creating treatment plans combining behavior modification, environmental adjustments, and medication when appropriate.
Diagnostic Imaging
Advanced diagnostic tools including digital radiography and ultrasound identify internal conditions affecting organs, bones, and soft tissues. These non-invasive techniques enable precise diagnosis of respiratory issues, fractures, tumors, and abdominal abnormalities.
Surgical Procedures
Sophisticated surgical capabilities handle soft tissue operations, spaying/neutering, and injury repairs. Pre-operative assessments ensure patient safety while post-operative care includes pain management and recovery monitoring in a stress-free environment.
Questions
What emergency services do you offer?
We treat urgent cases during regular hours. For after-hours emergencies, we provide referrals to specialized 24-hour facilities with contact details available.
How can I schedule a pet appointment?
Call (317) 861-4423 during business hours or use our online appointment request system accessible through the clinic's website.
Do you provide pet travel health certificates?
Yes, we issue USDA-compliant health certificates for domestic pet travel. Please schedule appointments at least two months before travel dates.
What payment methods are accepted?
We accept major credit cards, debit cards, and cash payments for veterinary services and pharmacy products.
Are there specialty services offered?
While we're a general practice, we provide behavioral counseling, dental surgery, and advanced diagnostics. Complex cases receive referrals to board-certified specialists.
What area does the clinic serve?
Primarily New Palestine, Indiana, with clients from Indianapolis, Greenfield, Shelbyville, Morristown, and Fountaintown regions.
Reviews (6)
Anita Medlin
Dec 14, 2021
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After covid my vet closed permanently, this is the only place that even tried to get me in when Lilly was not feeling well. they always work me in and they have the nicest staff always kind and concerned thank you New Palestine
John Davis
Dec 01, 2021
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Nice and very helpful people working there to taking care of my puppy even though Harley Joe isn't a puppy anymore
Irene Bublik
Nov 05, 2021
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My daughter's dog was treated by Dr Brittany Hall today and I was very impressed with her compassion, professionalism, and patience. She took the time to explain the options and the potential prognosis. It is the first time I see a veterinarian with such outstanding "bedside manners". Dr. Hall gave us peace of mind and space to discuss and consider all the information she provided and never pressured or hurried us. Thank you Dr. Brittany Hall and all the staff at New Palestine Veterinary Clinic!
Jared Crawford
Sep 05, 2021
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Top notch Veterinary Clinic! Awesome, compassionate, and professional staff through out the clinic! I have been brining our three dogs here since moving to IN in 2008. Why? Because I know they will treat us and pets with the utmost care! We live 25 mins away, but would not go anywhere else unless in an emergency situation. The office is always clean, the staff always greet you when you come in, and we have rarely if ever had to wait long to be seen. On more than a few occasions we needed to have a dog seen due to them getting into a fight, and New Pal Vet always gets them in that day, or the day
Beth Essex
Aug 26, 2021
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I think Dr. Frank is a kind and compassionate veterinarian. But I think she has done a terrible job at hiring staff members over the past 3 years. In particular, the last office manager was one of the rudest people I've ever dealt with, and the current one isn't any better. Two years ago, a vet there missed a diagnosis of pancreatic cancer; she spent 90% of the visit talking to us about dental care for a cat who was very much suffering in pain. That should have provided the impetus for us to leave, but we figured she was young and new and everyone makes mistakes, so we didn't. And now, I found
J. Keatts
Jul 07, 2021
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Staff very friendly and helpful . Only issue is need better explanation of possible costs associated with procedures. Especially after initial evaluation had been accomplished and actual costs doubled estimated value.
