Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for Facility Maintenance in Metro Detroit
Vivid Maintenance was founded in Dearborn, Michigan during the Spring of 2004 with a commitment to delivering exceptional facility maintenance solutions. Our team operates as a comprehensive resource for commercial and residential clients throughout Metro Detroit, offering tailored janitorial services, grounds management, and snow removal programs. We prioritize accessibility, consistently answering calls directly to ensure prompt issue resolution and personalized service execution. Our proprietary quality assurance system emphasizes management accountability, operational execution, and client feedback cycles to maintain service excellence.Employees are incentivized through performance-based rewards tied to client satisfaction metrics, reinforcing our dedication to reliability and continuous improvement. With a decade-and-a-half of operational history, weve cultivated a reputation for combining modern technology with traditional maintenance practices while maintaining transparent communication and budget-conscious solutions for clients across diverse sectors including industrial, healthcare, and commercial real estate.
Services
Janitorial Services
Grounds Management
Residential Lawn Care
Snow Removal
Property Maintenance
Floor Waxing
Window Cleaning
Landscaping
Carpet Cleaning
Commercial Painting
Details
- Year established: 2004
Highlights and features
- We provide 24/7 facility maintenance with immediate response to service requests.
- Our tailored programs reduce payroll costs by eliminating need for permanent staff.
- We customize services to meet specific budgetary and operational requirements.
- We maintain 100% direct communication with clients via personal account managers.
- Our proprietary quality assurance system guarantees service outcomes before billing.
What people say
Friendly and dependable staff
Available around the clock
Dependable job execution
Saves money vs. permanent staff
Excellent snow removal
Services
Janitorial Services
Professional janitorial solutions for commercial facilities include floor waxing, carpet cleaning, window washing, and new construction cleanups. Our 24/7 service model ensures consistent maintenance while reducing payroll burdens through outsourced staffing. Commercial clients benefit from tailored cleaning schedules and quality assurance protocols verified through client feedback mechanisms.
Grounds Management
Comprehensive grounds management covers lawn care, irrigation systems, seasonal cleanups, and hardscaping services. We serve multi-tenant buildings and corporate campuses with customized maintenance programs that enhance property value through consistent curb appeal and specialized turf management techniques across Southeast Michigan.
Snow Removal
Professional snow removal and ice management solutions feature 24-hour dispatch, equipment fleets with safety beacons, and detailed service logs. Our winter maintenance programs prevent slip-and-fall liabilities while ensuring business continuity through pre-emptive weather response strategies and certified safety protocols.
Property Maintenance
Integrated property maintenance combines janitorial work with building systems upkeep, including lock replacements and market preparation services. Commercial clients benefit from single-source accountability through consolidated service contracts that streamline operations and reduce administrative complexity across multiple facility locations.
Residential Lawn Care
Custom residential lawn care programs feature fertilization, aeration, and seasonal maintenance tailored to homeowner preferences. Our service delivery model combines technical expertise with personal oversight to ensure consistent lawn quality while maintaining environmental sustainability through responsible chemical application practices.
People
Regan Ford
Founder
Regan Ford established Vivid Maintenance in 2004 with a focus on responsive facility management solutions. He oversees operations while maintaining direct client communication channels to ensure service quality standards across the Metro Detroit service area.
Jackie Carson
Property Manager
Jackie Carson manages property maintenance coordination for The Union Dearborn/Midtown locations. She serves as primary client liaison for customized cleaning and grounds management programs while ensuring adherence to budgetary constraints and service level agreements.
Questions
What areas do you serve?
We provide services throughout Metro Detroit, including Dearborn, Livonia, Allen Park, and Troy, Michigan.
Do you offer 24/7 emergency services?
Yes, our team is available 24 hours a day, 7 days a week for urgent maintenance needs.
How do you ensure consistent service quality?
Our proprietary quality assurance system includes performance tracking, client feedback cycles, and employee accountability measures.
Can services be customized to specific budgets?
We create personalized maintenance programs tailored to each client's operational requirements and financial constraints.
What commercial services do you offer?
We provide janitorial services, grounds management, floor restoration, window cleaning, and property maintenance for commercial clients.
Do you handle both commercial and residential properties?
Yes, we serve commercial businesses and residential properties with customized cleaning and maintenance solutions.
