Business Details
48 Years
experience
Emergency
services
Expert HVAC Installation & Repair Services
Established in 1978, we have built our reputation on providing honest, quality air conditioning services to both residential and light commercial clients in Marble Falls, Kingsland, Granite Shoals, Burnet, Horseshoe Bay, and Cottonwood Shores. Our commitment to knowledge-based service, certified workmanship, and customer satisfaction has guided us through more than four decades of operation. We specialize in air conditioning repairs, installations, and maintenance for a diverse range of systems, ensuring every project benefits from our extensive technical expertise and personalized approach. Our team comprises experienced professionals trained to handle all makes, models, and brands of equipment, delivering solutions that meet precise customer requirements. Our long-term relationships with clients testify to our dedication to reliability, with many customers relying on our services for both personal and business needs over multiple decades.We maintain comprehensive knowledge of all applicable codes and regulations, ensuring every installation meets the highest safety and compliance standards. Our service technicians undergo factory training and maintain full state registration to provide expert diagnostics, repairs, and installations. We stand behind our work with warranties on both parts and labor, demonstrating confidence in the quality of our services. Our 10-year warranty program on new York systems reflects our commitment to customer satisfaction and long-term support. Through both regular maintenance programs and emergency services, we ensure continuous comfort and system reliability for all our clients.
Services
Air Conditioning Installation
Air Conditioning Maintenance
Air Conditioning Repair
Commercial Refrigeration
Indoor Air Quality
Heat Pump Systems
Ductless Mini Splits
High Efficiency Air Conditioners
HVAC Installation
HVAC Maintenance
Details
- Year established: 1978
Highlights and features
- We have been serving the community with HVAC expertise since 1978
- Our technicians are factory trained and fully registered by the state of Texas
- We provide comprehensive 10-year warranties on parts and labor
- We offer 24/7 emergency service with on-call technicians available
- We maintain extensive product knowledge of York and other major HVAC brands
Associations and certifications
- Energy Star
- Good Housekeeping Seal of Approval
What people say
Extremely courteous
Prompt service
Knowledgeable staff
Fair pricing
Dependable company
Services
Air Conditioning Installation
Our HVAC installation services ensure optimal system performance from day one. We perform detailed measurements and provide expert recommendations to ensure proper equipment sizing and configuration for both residential and commercial properties. Our technicians install only the highest quality systems with long-term reliability and energy efficiency in mind.
Air Conditioning Maintenance
We offer comprehensive preventive maintenance programs to extend system lifespan and prevent unexpected breakdowns. Our maintenance visits include thorough inspections, component cleaning, refrigerant checks, and performance optimizations performed by certified technicians. Our Ultimate Savings Agreement provides priority service and cost-saving benefits for regular maintenance clients.
Air Conditioning Repair
Our repair services address all makes and models of air conditioning systems with prompt, effective solutions. Factory-trained technicians diagnose and resolve issues ranging from capacitor replacements to compressor problems, using genuine replacement parts. We offer emergency repair services with on-call technicians available after regular business hours.
Commercial Refrigeration
We provide specialized refrigeration services for commercial clients including installation, maintenance, and emergency repairs. Our expertise covers walk-in freezers, display cases, and refrigeration systems for restaurants, grocery stores, and other businesses. We ensure reliable temperature control to protect inventory and maintain food safety standards.
Heat Pump Systems
We offer expert heat pump installation, maintenance, and repair services for residential and commercial applications. Our technicians work with high-efficiency models featuring quiet operation, energy-saving features, and advanced controls. We help customers select optimal systems based on climate requirements and energy efficiency goals.
People
Ken
Founder
With over 40 years of HVAC industry experience, Ken founded the company in 1978 and continues to support operations despite officially retiring in 2009. He maintains active involvement while enjoying shooting sports and motorcycle riding with family.
Cheryl
Owner
Cheryl has 21 years of HVAC experience and purchased the company from her father Ken in 2009. She manages operations while maintaining involvement in local community organizations and recreational activities.
Ivan
Technician
Ivan graduated with HVAC training from Texas State Technical College in 2015 and holds NATE certification. He brings technical expertise to customer service while pursuing personal interests in soccer and family time.
Fernando
Technician
Fernando has 7 years of HVAC experience covering air conditioning, heat pumps, and refrigeration systems. His personal interests include fishing, golf, and family activities.
Abran
Technician
AB has refrigeration experience and is quickly gaining HVAC expertise through on-the-job training. He focuses on physical fitness at the gym while building his career in the HVAC industry.
Questions
How quickly can you respond to an emergency HVAC repair?
We offer 24/7 emergency service with on-call technicians who can respond promptly to urgent HVAC issues.
Do you provide service for both residential and commercial HVAC systems?
Yes, we serve both residential customers and commercial businesses with all types of HVAC equipment.
What areas do you serve for HVAC installation and repair?
We serve Marble Falls, Burnet, Horseshoe Bay, Kingsland and surrounding communities in central Texas.
Do you offer maintenance plans for HVAC systems?
Yes, our Ultimate Savings Agreement provides bi-annual maintenance visits with multiple added benefits for system longevity.
What types of HVAC equipment do you install?
We install high-efficiency air conditioners, heat pumps, ductless mini-splits, and commercial refrigeration systems from leading manufacturers.
How long has your company been in business?
We've been providing HVAC services since 1978 with multiple generations of family ownership.
Reviews (4)
Melinda P.
Sep 30, 2021
Report
After getting sub-service from two other companies, I called Mitsubishi and they recomended Ken's. I called and they were very courteous, and made an appointment with me. I received a phone call the morning of my appointment to confirm the tech would be here. Ivan arrived on time and took a look at the unit, within minutes he had a good idea of what was wrong. I took him about an hour and a half to have my unit working correctly again. I was impressed because two other companies came and looked at it and could not figure out what was wrong, neither returned to complete the repair, or even
DeShawny J.
Oct 22, 2020
Report
Not friendly folks, yelled at my meemaw then would not take her check, I think because we black. Anyway they was late so we had to go
J. East
Jun 17, 2020
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ken's did a complete AC install, inside and out. The technicians were highly professional, courteous, well trained and they left NO mess! I would highly recommend (TWO THUMBS WAY UP) Ken's for HVAC work in the Burnet, Marble Falls and surrounding areas! I will definitely first evry time!
Service:AC installation
Ken's did a complete AC install, inside and out. The technicians were highly professional, courteous, well trained and they left NO mess! I would highly recommend (TWO THUMBS WAY UP) Ken's for HVAC work in the Burnet, Marble Falls and surrounding areas! I will definitely first evry time!
Service:AC installation
Jimmy B.
Mar 10, 2016
Report
I highly recommend Ken for all of your air conditioning and heating needs. They have been solid in our community for a very long time.
