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50+ Years
experience
Your Trusted Medical Center in Prestonsburg, KY
Big Sandy Health Care has been dedicated to transforming lives through accessible and compassionate healthcare for over 50 years. Founded by Eula Hall in 1973, our mission is to deliver quality care close to home, ensuring all patients receive comprehensive services regardless of their ability to pay. We offer a wide range of specialties, including family medicine, pediatrics, OB/GYN, podiatry, behavioral health, black lung services, optometry, dentistry, and school health. Our commitment to innovation is reflected in our state-of-the-art facilities, advanced technology, and patient-centered approach, including Community Health Workers and mobile units. With multiple locations across Eastern Kentucky, we break down barriers to healthcare, providing essential services like in-house laboratories, x-rays, pharmacies, and chronic disease management programs.

Our team of experienced professionals combines clinical excellence with community advocacy, ensuring patients receive personalized care and support. We pride ourselves on our legacy of service, having expanded from the Mud Creek Clinic to a network of health centers serving diverse populations. As a federally funded Health Center Program grantee, we adhere to the highest standards of public health service. Our future-focused vision includes expanding facilities and services to meet evolving community needs while maintaining the compassionate ethos established by Eula Hall. This enduring commitment to quality, accessibility, and innovation has made us a trusted healthcare provider in Appalachia.
Services
Primary Care Women's Health Pediatrics Behavioral Health Dental Care Pharmacy Black Lung Services Optometry School Health Chronic Disease Management
Details
  • Year established: 1973
Highlights and features
  • We have over 50 years of experience providing community-based healthcare in Appalachia
  • Our network includes 18+ clinics offering comprehensive primary and specialty care
  • We employ Community Health Workers to address social determinants of health
  • Our mobile dental units and telehealth services expand access to remote areas
  • We maintain state-of-the-art facilities with digital medical records systems
Associations and certifications
  • Health Center Program grantee under 42 U.S.C. 254b
Services
Primary Care
Our primary care services provide comprehensive, continuous medical care for patients of all ages. We focus on preventive care, chronic disease management, and acute illness treatment through personalized healthcare plans. Our board-certified physicians and nurse practitioners deliver evidence-based care while addressing social determinants of health through community partnerships.
Women's Health
We offer complete women's health services including prenatal care, family planning, annual exams, and menopause management. Our OB/GYN specialists provide comprehensive care with mobile unit access to rural communities. Services include cancer screenings, contraceptive counseling, and reproductive health education tailored to patient needs.
Pediatrics
Our pediatric services cover newborn care through adolescence, including immunizations, developmental screenings, and sports physicals. Board-certified providers emphasize preventive care while addressing acute and chronic conditions. School-based health centers ensure convenient access to pediatric care for Eastern Kentucky students.
Behavioral Health
Integrated behavioral health services address depression, anxiety, and addiction through individual and group therapy. Our licensed counselors collaborate with primary care providers to treat mental health conditions alongside physical health needs, with telehealth options available for remote patients.
Dental Care
We provide comprehensive dental services including preventive care, restorative treatments, and emergency dental care. Mobile dental units serve remote areas, while school-based programs promote oral health education. Services accommodate both insured and uninsured patients with sliding fee options available.
Questions
What locations offer primary care services?
We provide primary care at 18+ clinics across Eastern Kentucky including Prestonsburg, Salyersville, Pikeville, Paintsville, and Inez locations with extended hours at select sites.
Do you offer after-hours medical advice?
Yes, our Nurse-On-Call service (866-475-8337) provides 24/7 access to registered nurses for urgent medical questions and care guidance.
Are telehealth appointments available?
Yes, we offer telehealth visits for primary care, behavioral health, and follow-up appointments through our secure patient portal with bilingual support available.
What payment options exist for uninsured patients?
We offer a sliding fee discount program based on income and family size. Contact our billing office at (606) 263-6191 to apply for uninsured discounts or payment plans.
Do you provide chronic disease management support?
Our Chronic Disease Management Program includes medication management, home visits, and health education through team-based care with community health workers coordinating personalized treatment plans.
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