Being involved in an accident can be stressful. Having your vehicle repaired and restored to its pre-accident condition doesn't have to be. Bates Collision is an Erie area collision repair facility that has been working with insurance companies and the claims process since 1982.
Our knowledgeable and trained staff can assist you by giving you all the needed information regarding the claims process - from contacting the insurance company to getting all items pertaining to your claim covered and paid for.Bates Collision is proud to partner with the Ford Certified Collision Network and the Subaru Certified Collision Network.
Our knowledgeable and trained staff can assist you by giving you all the needed information regarding the claims process - from contacting the insurance company to getting all items pertaining to your claim covered and paid for.Bates Collision is proud to partner with the Ford Certified Collision Network and the Subaru Certified Collision Network.
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About Us
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At Bates Collision, we understand that accidents can be costly, not only to your wallet, but - more importantly - to your time. The inconvenience of not having your own vehicle to get you where you need to be can be frustrating. No one is comfortable driving a rental vehicle. The employees at Bates Collision understand this and do everything in their power to get your car back to you quickly and in excellent condition.
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Automobile manufacturers have created a network of qualified collision repair shops to properly repair vehicles. These manufacturers have set standards that a shop must meet and maintain in order to remain in the network. Some of these requirements involve customer service, documentation of repair process, advanced training of new technologies, and specific equipment.
Just in an accident
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Providing no one is injured or needs medical attention, the parties involved in the accident need to exchange insurance information and document any customer service phone numbers on each other's insurance cards. If you have a cell phone that takes photos, take pictures of both vehicles, documenting the areas that are damaged and those that are not.
Ford Certified
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Ford has a national body shop program that enables independent body shops to become officially certified by Ford. In order to become certified, a facility must meet Ford's stringent guidelines for technician training, equipment, and performance. We have set high standards for ourselves, strove to meet them, and are proud to have earned this distinction from Ford.
Subaru Certified
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Where to have your Subaru repaired following an accident is your choice, but it's always a good idea to select a Subaru certified collision repair shop, and Bates Collision has earned its spot in the Subaru Certified Collision Network. When we were deciding to join the Subaru Certified Collision Network, one of the first questions we asked was about Subaru's main goals for establishing the Network.
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