Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for Personalized Home Health Care Services
Established in 1995, Care From The Heart has provided compassionate in-home care services to Bay Area families for over 25 years. Our state-licensed agency specializes in personalized care solutions, combining professional expertise with heartfelt service. We employ a team of dedicated caregivers supported by licensed nurses and case managers who develop individualized care plans tailored to each client's unique needs. With 24/7 availability and emergency staffing options within 1-2 hours, we ensure continuous support for clients facing health challenges. Our team maintains open communication between families and care providers while adhering to strict documentation standards.As a locally owned family business, we bring personal commitment to every service interaction. Our comprehensive offerings include personal care assistance, medication management, transportation services, and specialized support for chronic conditions. We accept long-term care insurance and submit claims on behalf of clients. Our commitment to quality is reflected in our rigorous caregiver training programs and continuous professional development opportunities. This combination of clinical expertise and compassionate approach has earned us consistent positive feedback from clients and healthcare professionals across Santa Cruz and Monterey counties.
Services
Personal Care
Transportation Services
Dementia Care
Case Management
Emergency Staffing
Details
- Year established: 1995
Highlights and features
- 20+ years serving Bay Area families with personalized care solutions
- 24/7 nurse availability and emergency staffing within 1-2 hours
- Experienced licensed nurses conducting home safety evaluations
- Specialized care programs for chronic conditions and dementia
- Accepted by major long-term care insurance providers
What people say
Compassionate care
24/7 nurse availability
Professional staff
Emergency response
Dementia expertise
Services
Personal Care
Our trained caregivers provide essential daily living support including personal hygiene, skin care, medication management, and mobility assistance. We create safe environments through home safety evaluations and fall prevention programs. Clients receive customized care plans addressing individual needs while maintaining dignity and independence.
Transportation Services
We offer reliable transportation for medical appointments, shopping trips, and errands with experienced caregivers. Specializing in pre- and post-operative care transport, our service includes patient assistance during travel and coordination with healthcare providers. Pet-friendly options available for household animal transport.
Dementia Care
Specialized programs address dementia-related challenges through trained caregivers who understand behavioral changes and emotional needs. We implement structured routines while working with families to create supportive environments. Our team coordinates with healthcare professionals to ensure comprehensive care management for cognitive conditions.
Case Management
Licensed nurses and case managers develop individualized care plans, conduct initial assessments, and coordinate service delivery. They maintain communication between care teams and families, handle documentation compliance, and respond to urgent client needs or unexpected health changes 24/7.
Emergency Staffing
We provide rapid response staffing solutions within 1-2 hours for unexpected care needs. Available 24/7 through our nurse-on-call system, this service ensures continuity of care during emergencies, caregiver absences, or sudden health changes requiring immediate attention and support.
Questions
What home health care services do you provide?
We offer personal care assistance, medication management, transportation services, dementia care, and emergency staffing available 24/7 across Santa Cruz and Monterey counties.
Are your caregivers licensed professionals?
Our team includes certified caregivers supervised by licensed nurses and case managers who conduct initial assessments and coordinate care plans tailored to individual needs.
Do you accept long-term care insurance?
Yes, we work with major long-term care insurance providers and handle claim submissions on behalf of our clients to simplify the payment process.
How quickly can you respond to emergency needs?
Our emergency staffing service provides caregivers within 1-2 hours through our 24/7 nurse-on-call system for urgent care requirements.
What areas do you serve?
We provide care services in Soquel, Santa Cruz, Monterey, Los Gatos, Capitola, Scotts Valley, and Watsonville communities with flexible scheduling options.
Reviews (4)
Sabrina Horat
Nov 14, 2021
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Care from the Heart provided excellent care when our loved one needed care in an emergency situation. They are kind, compassionate and really care about the people they take care of. I would highly recommend them if u r looking for a top quality, reliable and caring company for your loved one who needs assistance.
Karen P.
Aug 31, 2021
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Care From The Heart has been a wonderful aid to us. The staff is excellent and could not be more caring. We have had their services for two different extended periods of time and both times I found them to be efficient, ready for the tasks we needed and reliable. Jackie and her staff are highly skilled and attentive. We are very grateful for their services and their genuine care giving.
Bryan B.
Jul 25, 2021
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Care from the Heart is AMAZING! They are very attentive and have an excellent staff. It's managed by Jackie and she does a great job. They are also one of the more cost effective services and are much more responsive then alternatives like Visiting Angels.
they have a "trial" period if interested
they have a "trial" period if interested
John Hofacre
Feb 04, 2021
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I took care of my elderly mother and Care From the Heart helped for a few hours each day. Then my father became sick and I had leave for 4 days. Care for he Heart jumped right in and provided 24 hour care for my mother. I will be forever grateful.
