Business Details
Your Trusted Property Management Partner in Fort Worth, TX
As a leading property management company in the DFW area, NHS Properties is dedicated to providing professional services and exceptional results for property owners and residents. With over 40 years of combined property management experience, our licensed Texas Real Estate Commission agents deliver personalized customer service, easy accessibility, and prompt responses. Our commitment to unquestioned integrity and superior customer service drives every aspect of our work, from investment property transactions to leasing and real estate sales.Accredited by the Better Business Bureau with an A+ rating, we combine industry expertise with a focus on client satisfaction, ensuring properties are managed with the same care as if we were the owners. Our team, including Texas Broker Carrie Hatfield and Assistant Manager Aracely Gutierrez, excels in addressing both tenant and owner needs while maintaining a 99% occupancy rate across managed properties through proactive communication, cost-effective repairs, and dedicated support.
Services
Property Management
Real Estate Sales
Leasing Services
Investment Property Transactions
Tenant Screening
Maintenance Coordination
HOA Compliance Management
Online Portals
Highlights and features
- We have over 40 years of combined experience in property management
- Our team includes BBB A+ rated, Texas Real Estate Commission licensed agents
- We provide personalized service with prompt responses to owner/tenant needs
- We maintain a 99% occupancy rate through proactive property management
- We offer integrated technology solutions for property management and communication
Associations and certifications
- Better Business Bureau
- Texas Real Estate Commission
What people say
Prompt responses
Exemplary service
Proactive communication
99% occupancy rate
Cost-effective repairs
Services
Property Management
Our full-service property management handles maintenance, tenant relations, and financial reporting. We ensure properties maintain 99% occupancy through proactive inspections, qualified contractors, and transparent communication. Services include HOA coordination, repair cost management, and tenant screening to protect owner investments.
Real Estate Sales
Licensed Texas realtors facilitate seamless property transactions from pricing strategy to closing. We leverage market expertise and seller representation specialists to maximize returns. Services include professional marketing, buyer qualification, and repair coordination by our in-house team before closings.
Leasing Services
We manage complete leasing operations from tenant screening to lease execution. Our team maintains proactive communication with occupants while ensuring property care. Services include rent collection, maintenance requests, and creating positive tenant experiences to reduce turnover.
Online Portals
Customizable digital platforms provide owners and tenants 24/7 access to statements, documents, and service requests. Our technology streamlines communication while maintaining security. Owners track property performance, while tenants submit maintenance needs or pay rent electronically.
People
Carrie Hatfield
Texas Broker and Property Manager
With 31+ years of property management experience, Carrie specializes in leasing, sales, and investment strategy. Certified as a Sellers Representative Specialist with expertise from leasing agent to asset management roles.
Aracely Gutierrez
Texas Realtor and Assistant Manager
Licensed Realtor with 13 years of NHS experience handling accounting and leasing operations. Specializes in single-family home leasing while supporting property management needs.
Questions
What property management services do you offer?
We provide full-cycle management including leasing, maintenance, financial reporting, HOA coordination, tenant screening, and property inspections tailored to both single-family homes and investment properties.
Are your agents licensed and accredited?
Yes, all our agents are licensed by the Texas Real Estate Commission with additional BBB A+ accreditation demonstrating our commitment to professional standards.
Which areas do you serve?
We specialize in the DFW Metroplex including Fort Worth and Dallas, managing properties across both urban and suburban Texas markets.
How do you handle maintenance requests?
Our online portal allows tenants to submit requests 24/7 with priority-based scheduling. We maintain relationships with qualified contractors for prompt, cost-effective repairs.
Can owners access their account information online?
Yes, our customized owner portal provides 24/7 access to financial statements, property documents, maintenance records, and communication history.
Reviews (5)
Patricia Lyon
Oct 07, 2021
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I have been renting my home through NHS Property Management for the last 6yrs. Carrie Hatfield helped me find this home and has been accessible throughout my entire lease. Recently the owner of the home decided to sell the house and provided me a 30day notice. Carrie went out of her way to not only assist me with potentially getting into a new home, but initiated and guided me in communicating with the owner to extend my lease. Due to the state of the market, this request for an extension was a beneficial agreement for everyone. Everyone came out ahead because of Carries knowledge, care, and
Kim Vu
Sep 18, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
The NHS team have been doing an awesome job on taking care of our property for over a decade. Yes decade. Good and great tenants have come and gone but the NHS team has always stayed true and through. Thank you for taking care ALL minor and major issues when we are so far away.
The NHS team have been doing an awesome job on taking care of our property for over a decade. Yes decade. Good and great tenants have come and gone but the NHS team has always stayed true and through. Thank you for taking care ALL minor and major issues when we are so far away.
Diane Hamilton
Jun 18, 2021
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I own three rental houses which NHS Properties manage for me, so Im a very small client. However, Carrie, Aracely and Kilie treat me like Im the only owner they have. I have worked with another property management company in the past, but, until I moved my properties to NHS Properties, I did not realize this level of customer service and commitment to ensuring my part-time rental business success was possible. No matter what Ive needed, my request is always met with a professional, cheerful how can I help attitude. The accounting system and financial records are simple and easy
Breanna Moore
Apr 22, 2021
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Positive:Professionalism,Quality,Responsiveness
I rented through Kilie for 3 months and she is one of the best. Very professional and she responds to all of your needs immediately. I rented a furnished apt and it was clean and well decorated it included all the things I needed on a day to day basis!
I rented through Kilie for 3 months and she is one of the best. Very professional and she responds to all of your needs immediately. I rented a furnished apt and it was clean and well decorated it included all the things I needed on a day to day basis!
Michael Mc
Aug 05, 2016
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I applied to a property these people manage and it was one of the most unorganized, unprofessional experience I've ever had. The main manager was rude and just laughed at my concerns I had with the lady that showed me the property. Overall, these people are amateurs, and will make comments like "ohh you look so young" (which is textbook profiling)..
