Business Details
50 Years
experience
Your Trusted Auto Dealers in Queen City, TX
Tong Brothers Auto has been serving customers in the automotive industry since 1976, establishing itself as the largest used car dealership in Atlanta, TX and Queen City, TX. Originally founded as J&S Motors by Steve Tong and Joe Upchurch, the business evolved into Tong Brothers Auto when Ken Tong joined the team and is now managed by Kevin Farmer. Our family-owned operation spans three generations, reflecting our deep commitment to community and customer relationships. We maintain a carefully curated inventory of 100-110 vehicles, all inspected by our trained technicians to ensure quality. As a buy-here-pay-here dealership, we offer full in-house financing at a fixed 10% APR, processing applications on-site for convenience. Our sales team prioritizes no-pressure interactions, focusing on helping customers find vehicles that meet their needs rather than pushing high-commission sales.We take pride in serving multiple generations of families, with some customers purchasing more than seven vehicles from us over the years. Our dedication to personalized service extends to every visitor, creating a welcoming environment where we value conversations and build lasting relationships. The dealership operates Monday-Friday 8am-5pm and Saturday 8am-12pm, with our physical location at 806 US Highway 59 S, Queen City, TX. This combination of financial flexibility, quality inventory, and customer-centric approach has sustained our reputation for nearly five decades.
Services
Used Car Sales
In-House Financing
Vehicle Inspection
Buy Here Pay Here
Customer Service
Details
- Year established: 1976
Highlights and features
- Family-owned business with three generations of automotive experience
- No-pressure sales environment focused on customer needs
- In-house financing available at fixed 10% APR rates
- 100-110 vehicle inventory inspected by trained technicians
- Serving multiple generations of families with repeat customers
What people say
No-pressure sales
Quality pre-owned vehicles
Multi-generational service
Friendly staff
Reliable inventory
Services
Used Car Sales
We offer a large selection of pre-owned vehicles with transparent pricing and no-pressure sales. Our inventory includes 100-110 well-maintained cars inspected by trained technicians. Customers can browse our collection to find reliable transportation solutions that fit their budget and lifestyle.
In-House Financing
Our buy-here-pay-here program provides accessible financing options with fixed 10% APR rates. Applications process on-site for quick approvals, making car ownership achievable for customers with varying credit histories. This service eliminates third-party financing complications while maintaining fair pricing structures.
Vehicle Inspection
Every vehicle in our inventory undergoes thorough inspection by certified technicians before sale. This quality control process ensures mechanical reliability and safety standards, giving customers confidence in their purchase. Inspections cover critical systems including engine performance, braking mechanisms, and structural integrity.
Customer Service
Our team provides personalized assistance throughout the car buying journey. From initial inquiries to post-purchase support, we maintain open communication channels to address questions and concerns. This approach fosters long-term relationships with customers across multiple generations.
People
Kevin Farmer
Manager
Kevin Farmer manages daily operations at Tong Brothers Auto, overseeing sales and customer service. He maintains the dealership's commitment to personalized care while ensuring efficient transactions. With decades of automotive experience, he helps guide customers through the car buying process.
Questions
What financing options are available?
We offer in-house financing at 10% APR with on-site application processing for quick approvals.
How large is your vehicle inventory?
We maintain 100-110 pre-owned vehicles, all inspected by trained technicians for quality assurance.
Are you open on weekends?
Yes, we're open Monday-Friday 8am-5pm and Saturday 8am-12pm. Closed Sundays.
Do you work with all credit types?
Our buy-here-pay-here program accommodates various credit situations with direct financing options.
What locations do you serve?
We primarily serve customers in Atlanta, TX and Queen City, TX areas.
Reviews (3)
Kate Boles
Nov 22, 2021
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Such a good experience! Kevin did such an amazing job walking me through my first car buying experience. Highly recommend them!
Katie Gerrald
May 05, 2021
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Horrible!!!! Went there because we needed a car and only had it a week before we started having problems. Took it back to have them look at it and transmission gears was trying to shift into 1st and 2nd gears at the same time. So they let us pick another car and that one was messed up as well. Had it a week as well and one day, it didn't start. We could not drive it because it would not start. They told my husband that they would be at our apartment first thing in the morning to get the van and didn't make it till about 3 that evening. So we ended up getting our down payment back and the whole
Holley Burns
May 23, 2017
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Great service and stood by there word. Bought a vehicle from them and had issues same day. But they fixed the problem and went out of their way to do it.