Business Details
Emergency
services
Your Trusted Source for Brand Name Medications
Eagle Pharmacy is a full-service pharmacy dedicated to providing patients with access to trusted brand-name medications at competitive prices. Our operations are built on partnerships with pharmaceutical manufacturers, enabling us to design patient-centric programs that prioritize convenience and well-being. We offer automated refill systems, free home delivery, and HIPAA-compliant processes to ensure secure prescription management. Our team of registered pharmacists and certified technicians follows rigorous quality assurance protocols, including dual pharmacist verification for every prescription. We maintain licensing for nationwide dispensing across all 50 states, Washington D.C., and U.S. territories.Our patient support services include multilingual assistance and dedicated pharmacist availability during operating hours. We emphasize transparency in pricing, with advertised cash rates that often exceed insurance coverage benefits. Our digital infrastructure supports secure prescription transmission and PCI-compliant payment processing. Customer satisfaction is evidenced by our 90% recommendation rate from existing clients.
Services
Prescription Refills
Home Delivery
Online Portal
Insurance Assistance
Medication Disposal
Highlights and features
- We specialize in brand-name medication access programs with manufacturer partnerships
- Our dual pharmacist verification ensures prescription accuracy
- We offer free home delivery across all 50 states
- Our HIPAA-compliant digital tools ensure secure prescription management
- We maintain a 90% customer recommendation rate
What people say
Fantastic staff
Save $483/month
Best system encountered
Secure processes
Timely delivery
Services
Prescription Refills
Our automated refill system ensures timely medication replenishment with optional email reminders. Patients receive confirmation notifications upon order processing. The program reduces administrative burdens while maintaining strict verification protocols for medication accuracy.
Home Delivery
Secure nationwide delivery directly to patients' residences eliminates pharmacy visits. Packages undergo triple verification before shipping. The service includes temperature-controlled packaging for sensitive medications and tracking updates throughout the delivery process.
Online Portal
HIPAA-compliant patient portal enables prescription management, order tracking, and secure messaging. Features include electronic authorization forms and medication history access. The platform integrates with pharmacy systems for real-time prescription status updates.
Insurance Assistance
Our team verifies insurance benefits and identifies cost-saving opportunities. Services include prior authorization facilitation and alternative medication sourcing when coverage gaps exist. We provide documentation for out-of-network reimbursement claims.
Medication Disposal
Guidance on proper medication disposal prevents environmental contamination and misuse. Resources include take-back program information and at-home disposal instructions for non-controlled substances following FDA guidelines.
Questions
How do I transfer prescriptions to Eagle Pharmacy?
Complete our online transfer request form or contact us directly. We handle coordination with your current pharmacy and notify you upon completion.
What if my insurance doesn't cover a medication?
We offer cash pricing that often beats insurance copays. Our team will verify your benefits and identify cost-saving options.
How does the auto-refill program work?
Set your refill schedule and receive email reminders. Medication ships automatically unless you adjust quantities or timing.
Are prescriptions filled accurately?
Every prescription undergoes dual pharmacist verification and barcode scanning during packaging for 100% accuracy assurance.
Can I speak with a pharmacist directly?
Pharmacists are available during business hours. Leave messages after hours and receive callbacks the same or next business day.
Reviews (6)
Catherine Esteppe
Feb 03, 2022
Report
Charged my card never received meds & then plans to HIT your card every 2-3 weeks! Beware!!!!! Hard to cancel!!!! Wait time 2-3 hours can never speak to a live agent! Scam
Sandra Gomez
Jan 28, 2022
Report
No wonder they have such low rating. I tried out this pharmacy twice first time it went well second time they shipped the meds to the wrong address so I had to pay again to have it shipped to the correct address. They started the dispute said it would take 24-48hrs and two weeks later I get a call saying the dispute was denied because I didnt update the address. I updated my address and called twice before it was shipped and they wont return my money. DONT USE THIS PHARMACY!! Customer service is horrible and they never have a manager or supervisor available. Worst experience ever!
Richard Char
Jan 10, 2022
Report
I hate this company. They ship late. They do not follow instructions re. vacation hold.. Upon receipt of order, they take 3 days to tell me that they cannot ship
to my vacation destination.
Shipments of refrigeration sensitive medicines arrive out of delivery window.
Notifications of delivery are incorrect. Customer service unavailable by phone on weekends or evenings. No ability to interact on their website. Customer profile information cannot be updated by customer. Emails go unanswered.
to my vacation destination.
Shipments of refrigeration sensitive medicines arrive out of delivery window.
Notifications of delivery are incorrect. Customer service unavailable by phone on weekends or evenings. No ability to interact on their website. Customer profile information cannot be updated by customer. Emails go unanswered.
YestwentyFOUR Wins
Dec 12, 2021
Report
Another complaint! I was just on hold to talk to customer service. There was one person in the queue. I waited 6 minutes on hold. Then I got a voicemail to leave a message! Where is the live operator! Reduced to two stars. I see lots of negative comments here about the automated system called Ava. I too think that this AWFUL, SUPER glitchy, repetitive, loopy system is ABSOLUTELY AWFUL. I cannot believe how many times you have to repeat or retype things, how it continually blocks you from talking to a live employee, how many questions you need to answer etc. Simply and horrifically AWFUL. Staff
K. Russ
Oct 24, 2021
Report
Eagle Pharmacy was very helpful with my enrollment in their Synthroid Delivers program and their customer service has been outstanding. I have had no problem receiving my prescription in Indianapolis.
Larry Lesko
Oct 23, 2021
Report
I will add my negative review (10/18/21). Eagle confirmed my eligibility for my RX by phone and I paid my $25 copay. Two weeks later it had not arrived. I called and was told my RX was cancelled. They said the reason was that Eagle does not fill RXs covered by the BCBS Federal Employee Program or any other Federal program including Medicaid. I had never had a pharmacy reject my RXs for this reason. This strikes me as a phony excuse that does not make any sense. Finally, the pharmacy never reached out to tell me that my RX was cancelled. I am a retired pharmacist and never heard of this reason
