Business Details
35 Years
experience
Emergency
services
Your Trusted INFINITI Dealership in Knoxville, TN
At Harper INFINITI, we have dedicated ourselves to serving customers with unparalleled commitment since 1991. Our team of Automotive Service Excellence (ASE) certified technicians ensures your INFINITI remains a superior vehicle through specialized service and genuine parts. We pride ourselves on offering a vast inventory of new, used, and certified pre-owned INFINITI models, including the QX60, QX50, and QX80, tailored to meet diverse lifestyle needs. Our dealership has earned the INFINITI Award of Excellence 15 times and the Knoxville News Sentinel Top Workplaces award twice, reflecting our dedication to customer satisfaction and employee excellence.We provide Harper Care, an unlimited time and mileage powertrain warranty, along with complimentary services like loaner vehicles and car washes. Our online tools streamline financing applications and payment calculations, while our community involvement through Ruthie's Fund and local organizations underscores our commitment beyond sales. With flexible service hours and a focus on personalized experiences, we aim to exceed expectations in every interaction.
Services
New Vehicle Sales
Used Vehicle Sales
Certified Pre-Owned
Financing Services
Service & Repair
INFINITI Premium Care
Collision Center
Parts Department
Roadside Assistance
Warranty Programs
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of INFINITI expertise since 1991.
- Our technicians hold Automotive Service Excellence (ASE) certification.
- Harper Care provides unlimited time and mileage powertrain warranties.
- We maintain a vast inventory of new, used, and certified pre-owned INFINITI models.
- Our dealership earned the INFINITI Award of Excellence 15 times.
Associations and certifications
- Automotive Service Excellence (ASE)
What people say
Award-winning service
Extensive inventory
Community involvement
Competitive pricing
Knowledgeable staff
Services
New Vehicle Sales
Harper INFINITI offers the latest INFINITI models including the QX60, QX50, and QX80. Our sales team provides expert guidance to help customers find vehicles matching their lifestyle needs. We maintain competitive pricing and inventory transparency.
Service & Repair
Our ASE-certified technicians perform comprehensive maintenance and repairs using specialized INFINITI tools. Services include oil changes, brake repairs, and diagnostic testing to ensure optimal vehicle performance and longevity.
Certified Pre-Owned
We offer certified pre-owned INFINITI vehicles with rigorous inspection standards. These models include extended warranties and CarFax reports, providing reliable options for budget-conscious buyers seeking luxury vehicles.
Financing Services
Our finance department assists with loan applications, payment calculators, and leasing options. We partner with multiple lenders to secure competitive rates for new, used, and certified pre-owned vehicle purchases.
INFINITI Premium Care
This program offers extended powertrain coverage, scheduled maintenance plans, and roadside assistance. Benefits include complimentary loaner vehicles during service visits and unlimited mileage protection for long-term ownership confidence.
People
Tom Harper
Founder
Tom Harper established Harper INFINITI in 1991, prioritizing community engagement and customer satisfaction. He leads Ruthie's Fund, donating to cancer patient families, and maintains active dealership involvement in local events and charities.
Questions
What INFINITI models are available at Harper INFINITI?
We offer new INFINITI QX60, QX50, QX55, QX80, Q50, and Q60 models, along with certified pre-owned and used vehicles.
Does Harper INFINITI provide vehicle financing options?
Yes, our finance department offers loan applications, payment calculators, and leasing programs for all vehicle purchases.
What service hours does Harper INFINITI offer?
Service department hours are Monday-Friday 7:30AM-6:00PM and Saturday closed.
What community initiatives does Harper INFINITI support?
We support Ruthie's Fund, KICKO, Dogwood Arts Festival, and national organizations like the American Cancer Society through donations and events.
What warranty programs are available at Harper INFINITI?
Harper Care provides unlimited time and mileage powertrain coverage, scheduled maintenance, and roadside assistance programs.
How can I schedule service at Harper INFINITI?
Schedule online through our website or call our service department directly at 865-690-1970.
Reviews (4)
Steve Kopman
Jan 05, 2022
Report
Eric & Phillip are simply the best at customer service. They even know my wifes name and ask about her often
Weve traded cars for years with Harpers because of their staff
Weve traded cars for years with Harpers because of their staff
Victoria Roberts
Jan 05, 2022
Report
The staff at Harper Infiniti always go above and beyond when it comes to taking care of the customer! Its always a pleasant experience and they have always been ahead of the game when it comes to addressing problems that may occur. They treat us like family and and we always leave with a smile on our faces!
Erica Gilmore
Dec 27, 2021
Report
Exceptional customer service. The guys at Harper Auto Wash know their job and does it very well
Sabrina Wilkinson
Dec 15, 2021
Report
I can not say enough good thinks about Harper Infiniti. They have the best customer service. Zac in the service department is amazing. And Phillip is so full of joy.
