Payton's Place Real Estate

Business Details

9 Years

experience

Trusted Property Management Services in Washington, DC

Founded in 2017, Payton's Place Real Estate was established to address critical gaps in traditional property management practices, including inconsistent customer service, hidden fees, and communication breakdowns. As a community-focused business rooted in Washington, D.C., we prioritize accountability, transparency, and personalized service for property owners and tenants across the D.C. Metro area, Maryland, and Virginia. Our comprehensive services include strategic marketing with professional photography, rigorous tenant screening compliant with fair housing laws, efficient rent collection via secure online portals, 24/7 maintenance support through licensed contractors, and detailed financial reporting to ensure informed decision-making.

We differentiate ourselves through a Resident Benefits Package featuring HVAC filter delivery, credit-building opportunities, and liability insurance, alongside technology-driven solutions that streamline communication and operations. With deep local market expertise and industry-leading low management rates, we manage properties as if they were our own, ensuring investments thrive while fostering equitable representation for all demographics.

Services

Property Management Tenant Screening Rent Collection Maintenance Requests Financial Reporting Eviction Assistance Online Portals Marketing Services Leasing Support Resident Benefits

Details

Year established: 2017

Highlights and features

We offer 24/7 maintenance support through a trusted network of licensed contractors.
Our tenant screening process is fully compliant with fair housing laws and includes credit and criminal background checks.
We provide a Resident Benefits Package with HVAC filter delivery and credit-building tools.
Our team has deep local expertise in the D.C. Metro rental market.
We enforce transparent communication and no hidden fees.

Website

Update Listing

Services

Property Management

Our full-service property management ensures your investment thrives through strategic marketing, tenant placement, and maintenance oversight. We handle day-to-day operations, legal compliance, and financial reporting, allowing owners to enjoy passive income while we protect their assets. Our local expertise and technology-driven tools streamline communication and decision-making.

Tenant Screening

We conduct thorough tenant screenings, including credit checks, income verification, rental history, and criminal background checks. This process minimizes risks like late payments and property damage while ensuring compliance with fair housing laws. Our goal is to secure reliable tenants who maintain long-term occupancy and stable rental income.

Maintenance Requests

Our 24/7 online portal allows tenants to report maintenance issues promptly. We coordinate with licensed contractors to resolve problems efficiently and cost-effectively, from routine fixes to emergencies. Regular inspections help identify potential issues early, preserving property value and tenant satisfaction.

Financial Reporting

We provide detailed financial reports through a secure owner portal, including income statements, expense reports, and tax documents. Our transparent reporting tools help owners track performance, manage budgets, and make data-driven decisions to grow their rental business while ensuring compliance with local regulations.

Eviction Assistance

Our team manages evictions with professionalism and legal compliance, handling notices, documentation, and coordination with authorities. We aim to minimize risks for property owners while resolving tenant issues efficiently. Our proactive approach reduces conflicts and protects investments throughout the process.

People

Ron Payton

CEO

Ron Payton founded Payton's Place Real Estate in 2017 after identifying gaps in traditional property management. Born and raised in Washington, D.C., he prioritizes community, transparency, and accountability. With decades of local real estate experience, he leads a team dedicated to equitable representation for property owners and tenants.

Questions

What areas do you serve?

We serve Washington, D.C., Maryland, and Northern Virginia, including neighborhoods like Silver Spring, Bethesda, Alexandria, and Arlington.

How do you screen tenants?

We conduct credit checks, income verification, rental history reviews, and criminal background checks to ensure qualified, responsible tenants for your property.

What is your Resident Benefits Package?

Our package includes HVAC filter delivery, credit-building tools, liability insurance, and other perks to enhance tenant satisfaction and retention.

How are maintenance requests handled?

Tenants submit requests via our 24/7 portal, and we coordinate prompt repairs with licensed contractors to ensure property upkeep and tenant satisfaction.

How do you collect rent?

Tenants pay securely online through our portal using multiple payment methods. We enforce timely payments and address delinquencies promptly.

What sets you apart from other property managers?

We combine local expertise, technology-driven solutions, and a commitment to community with transparent communication and competitive rates.

Reviews (4)

Write a Review

It'S. Sadetra

Jan 17, 2022 Report

Ive been renting my home in DC for almost a year and its been a very pleasant experience. Paytons place are and have always been very communicative. Since the application process Ron and his associates were very transparent in my move in process even when things didnt seem so pretty. Since living in a paytons place home Ive been completely satisfied with my experience. Im talking next day repairs, easy breezy inspections on a regular bases, and once again GREAT Communication. This home suites me and daughters needs and Renting from Paytons Place I couldnt have a chosen a

Carlton Flowers

Dec 16, 2021 Report

SO CLEARLY I AM NOT THE ONLY ONE, I was shown a property, I applied the same day...never heard anything back. I got one response a week later telling me they were still considering apps. I called that same day under a different name to inquire the very same TIFFANY BOULWARE said there were no applicants and was ready to schedule a showing with my fake alias.
clearly they are collecting application fees and flaking on the potential tenant. People are just looking for a place to stay and they out here scamming.

Tonya Kennedy

Oct 16, 2021 Report

Critical:Professionalism
To Date, I still have not received my security deposit back from this company. In litigation as we speak.
Dont trust this company!!!

Shawnie Bell

Sep 19, 2021 Report

Critical:Professionalism
This company is collecting application fees and standing clients up when they are requesting to view properties.