Business Details
42 Years
experience
Emergency
services
Your Trusted Carpet & Upholstery Cleaning Experts
Chem-Dry on the North Shore has been family-owned and operated since 1984, delivering trusted cleaning solutions for residential and commercial spaces. Our unique Hot Carbonating Extraction process ensures deeper, longer-lasting clean with faster drying times compared to traditional methods. Specializing in carpet, upholstery, tile, and granite cleaning, we also excel in pet urine odor removal and water extraction.With decades of combined experience, our skilled technicians use industry-leading equipment and solutions to address diverse cleaning challenges. We prioritize customer satisfaction through transparent communication, no hidden fees, and a satisfaction guarantee, serving Middlesex and Essex County with reliable, health-conscious services.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Urine Removal
Tile Cleaning
Area Rug Cleaning
Granite Renewal
Water Extraction
Commercial Cleaning
Details
- Year established: 1984
Highlights and features
- Tested & Proven Superior Results
- Fast Drying Times
- History of Excellence
- Skilled & Experienced Staff
- Satisfaction Guaranteed
What people say
Fantastic service
Excellent technicians
Satisfaction guaranteed
Pet stain removal
Prompt response
Services
Carpet Cleaning
Our Hot Carbonating Extraction process deeply cleans carpets with 80% less water than steam cleaning. This method lifts dirt and stains while preserving carpet fibers, ensuring fast drying in 1-2 hours. Safe for all carpet types, it reduces allergens and eliminates odors, leaving carpets fresh and durable. Clients praise its effectiveness on high-traffic areas and pet stains, with technicians applying eco-friendly solutions tailored to specific fiber needs.
Pet Urine Removal
Our P.U.R.T. (Pet Urine Removal Treatment) targets urine crystals and odors using specialized solutions that break down contaminants at a molecular level. Applied after water extraction, it prevents mold growth and eliminates lingering smells in carpets and subfloors. Technicians assess damage severity, treat affected areas with antimicrobial agents, and guarantee long-term results. Clients report success with severe staining and odor issues, even in homes with multiple pets.
Tile Cleaning
We clean and seal tile and grout using high-pressure rinsing and pH-neutral solutions that remove grime without eroding surfaces. Our process restores shine to ceramic, stone, and marble floors while preventing future staining. Sealant application enhances durability against moisture and wear. Clients note improved appearance of discolored tiles and reduced maintenance efforts, with service completing in a single visit.
Area Rug Cleaning
Specialized care for oriental, antique, and synthetic rugs involves submersion baths and carbonated water to lift embedded dirt without damaging dyes. Gentle agitation preserves fibers while eliminating odors and allergens. Post-cleaning fringe detailing and protective treatments extend rug longevity. Customers highlight revived colors and patterns in rugs thought irreparable, with technicians handling transportation for oversized items.
Water Extraction
Emergency response teams use industrial extractors to remove standing water within 48-72 hours of damage, preventing mold growth. Antimicrobial applications protect structural integrity, while moisture mapping ensures complete drying of carpets and subfloors. Services include pad replacement and subfloor treatment with shellac barriers. Clients commend rapid deployment and thorough restoration of water-damaged properties.
People
Nancy S.
Owner/Operator
Nancy has managed daily operations since 1984, coordinating technicians and maintaining customer relations. She schedules appointments, resolves service inquiries, and implements promotions.
Robert S.
Co-Owner
Robert oversees business development and long-term strategy, ensuring service quality aligns with franchise standards. He trains technicians and manages equipment procurement.
Jeff
Senior Technician
Jeff specializes in carpet restoration and commercial projects. With 15+ years experience, he consults on complex stains and demonstrates equipment during client orientations.
Frank
Lead Technician
Frank focuses on odor removal and water damage cases. Certified in mold prevention, he handles emergency calls and provides post-service follow-ups for client retention.
Questions
What areas do you service?
We serve Middlesex and Essex County, MA, including Beverly, Reading, Salem, Lynn, Danvers, and surrounding towns.
Do you offer emergency cleaning?
Yes, our 24-hour answering service dispatches water extraction teams within 48-72 hours of flood damage reports.
Are your cleaning methods safe for pets?
Our solutions exclude harsh chemicals, making them safe for pets and children. P.U.R.T. specifically targets urine contaminants without toxic residues.
How long does carpet drying take?
Using low-moisture techniques, carpets dry in 1-2 hours—80% faster than traditional steam cleaning methods.
Do you guarantee results?
We guarantee satisfaction. If spots return after treatment, we’ll re-clean affected areas at no additional charge.
Reviews (4)
Linda G.
Oct 04, 2021
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If you have Dog Pee and Stains, this is who you need.
Frank and Jeff are friendly, professional, efficient, knowledgeable. They came, did the work and left.
I'm happy to talk with anyone who has a badly stained and very smelly carpet from dog urine. My beige wall to wall, was about 15 years old and looked like a polka dotted rug from our 16 year old dog. Maggie couldn't hold her urine and was able to use only our living room as "her" room. We just let her. The smell was so bad we simply didn't use the room and decided it was Maggie's room. It was not good.
I
Frank and Jeff are friendly, professional, efficient, knowledgeable. They came, did the work and left.
I'm happy to talk with anyone who has a badly stained and very smelly carpet from dog urine. My beige wall to wall, was about 15 years old and looked like a polka dotted rug from our 16 year old dog. Maggie couldn't hold her urine and was able to use only our living room as "her" room. We just let her. The smell was so bad we simply didn't use the room and decided it was Maggie's room. It was not good.
I
Charlene Flaherty
Feb 01, 2021
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I had a family room and a bedroom that was badly stained and was debating whether to just replace. Frank from ChemDry (the Reading location) came and could not have been more reassuring and professional. I was hoping for the best but never dreamed he could get the carpet as clean as he did. The carpet looks absolutely perfect and the customer service was phenomenal and I would definitely refer and use them again-You cant go wrong!
Jordan Kinnon
Jul 23, 2020
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Positive:Professionalism,Punctuality,Quality
I reached out to these guys hoping to have some upholstered white velvet chairs cleaned as some dye had stained them. Amazingly, they were able to get the stains out! So professional, quick and easy to work with! Highly recommend.
I reached out to these guys hoping to have some upholstered white velvet chairs cleaned as some dye had stained them. Amazingly, they were able to get the stains out! So professional, quick and easy to work with! Highly recommend.
Unique Calhoun
Jun 22, 2020
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I looked this company up VIA Angies List. One of the reps called in reference to me needing my sectional cleaned. Everything was going great until I explained that no chem-Dry is allowed on furniture due to my pup. The rep explained not a chemical which I didnt care because my dog had a bad reaction to Chem-Dry before. I asked her is there a way for my sectional to be cleaned without using Chem-Dry. She kept stating she didnt know why Chem-Dry couldnt be used I had already told her. Whomever that is doing the callbacks need to LISTEN. Question was can you clean without using Chem
