Business Details
Your Trusted Jaguar Service & Parts Center in Jackson, MS
At Jaguar Jackson, we dedicate ourselves to ensuring your Jaguar vehicle receives the highest standard of care. With a focus on precision and quality, our team of certified technicians utilizes advanced diagnostic tools and genuine Jaguar parts to maintain and enhance your vehicle's performance. We understand the unique needs of Jaguar owners and have built our service center to provide a seamless experience from scheduling to completion. Our commitment to excellence is reflected in every service we deliver, whether it's routine maintenance, complex repairs, or parts replacement. We prioritize customer convenience through online scheduling, competitive pricing, and a comprehensive inventory of both OEM and aftermarket components. Our facility offers comfortable amenities for clients waiting on service, reinforcing our dedication to a positive ownership experience.Transparency and professionalism guide all our interactions, ensuring clients receive clear communication and fair pricing without hidden fees. With decades of combined experience in automotive service, our team maintains deep expertise in Jaguar-specific technologies and systems. We adhere to rigorous quality control standards, aligning with Jaguar's global service protocols to guarantee authentic care for your vehicle. This combination of technical proficiency, customer-centric approach, and investment in specialized training positions us as a trusted partner for Jaguar owners in the Jackson area.
Services
Auto Repair
Parts Supply
Vehicle Maintenance
Accessories Installation
Scheduled Service
Diagnostic Services
Warranty Repairs
Online Scheduling
Customer Support
Trained Technicians
Highlights and features
- We offer factory-certified Jaguar technicians with specialized training
- Our parts inventory includes genuine Jaguar OEM components
- We provide competitive pricing on all service packages
- Our facility features modern diagnostic equipment
- We maintain convenient service hours six days a week
Services
Auto Repair
Our factory-trained technicians perform comprehensive Jaguar repairs using genuine parts and specialized tools. We address mechanical issues, electrical systems, and performance optimization while maintaining warranty compliance. Services include brake repairs, engine diagnostics, transmission maintenance, and software updates for modern Jaguar models.
Parts Supply
We provide authentic Jaguar OEM parts and quality aftermarket alternatives for all model years. Our inventory includes routine maintenance items, performance components, and styling accessories. Parts specialists help locate discontinued items while ensuring proper fitment for your specific vehicle configuration.
Scheduled Maintenance
Following Jaguar's recommended service intervals, we perform oil changes, fluid replacements, and system inspections. Our maintenance packages preserve vehicle performance while maintaining warranty validity. Technicians use electronic service records to track maintenance history and recommend timely interventions.
Accessories Installation
We install factory-approved accessories including performance upgrades, exterior styling components, and interior enhancements. Professional installation ensures proper integration with vehicle systems while maintaining structural integrity and electronic compatibility for safety-critical components.
Diagnostic Services
Using Jaguar-specific diagnostic equipment, we identify complex vehicle issues through ECU data analysis. Our technicians interpret fault codes, perform live sensor testing, and validate repairs through road testing. This systematic approach resolves intermittent problems while preventing unnecessary component replacement.
Questions
How do I schedule Jaguar service appointments?
Schedule online through our website or call (601) 987-9090 during business hours. Our system allows selecting preferred dates and service types for convenience.
Are genuine Jaguar parts available in stock?
We maintain extensive inventory of common OEM components. For specialized items, our parts department actively sources directly from Jaguar distributors to ensure authenticity.
What are your service center hours?
Monday-Friday 7:30am-6:00pm, Saturday 8:00am-2:00pm. Closed Sundays and major holidays for regular service operations.
Do you offer vehicle diagnostic services?
Yes, our technicians use Jaguar-specific diagnostic tools to identify mechanical and electronic issues. This includes reading fault codes and live system data analysis.
Can I purchase Jaguar accessories through your parts department?
We provide full-line Jaguar accessories with professional installation options. Our staff verifies compatibility with your specific vehicle model and trim level.
What payment methods do you accept?
We accept major credit cards, debit cards, and cash payments for service and parts purchases during normal business hours.
Reviews (7)
Lyla F.
Aug 28, 2021
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I just want to say the costumer service at Jaguar is horrible. I've also had tons of issues with Audi. My mother who is 70 years old was trying to get help because she was stranded with a flat tire in her brand new F Pace. Well, it has under 15k miles - basically brand new. You would think after spending good money you could call and get good costumer service. We called Jaguar and got someone who gave us 3 different wrong numbers for roadside assistance. Then I asked for a manager and he gave me the phone number for Wells Fargo.. which I think was deliberate. When I called back they told me
Karen Ashley
Jun 25, 2021
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Lawrence Porter was an excellent and very knowledgeable salesman. He didnt sell me my last Jaguar but set it up and is the reason I brought my third Jaguar.
Matt Perkins
Apr 28, 2021
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Lawrence Porter is incredible. I really appreciate the time he took with me to help me understand how my Jaguar works. He spent and hour with me and wasnt even the person who sold me the vehicle.
Charlene May
Dec 26, 2020
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Lawrence Porter went above and beyond his duties to assist me in my transition to trade cars at this Jaguar dealership. He explained things on my car to help with the function of all the bells and whistles . I highly recommend him to future buyers
Angela Wilder
Oct 12, 2019
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I went in for my scheduled oil change the morning before heading out of state. In the process of confirming appointment i explained my time was limited due to a funeral i needed to attend, i was told i would be in & out in about ah half hour. I reached the dealership @ 7:45 that morning and once again asked how long would process take, & was told it would be less than an hour. THREE hours later i walked to the front upset about the extended time it actually took. After voicing my concerns, my vehicle was brought out. The manager gave me the service on the house, however, it was not my best experience
Gregory P.
Oct 15, 2018
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This was the worst buying experience I've ever had. After getting the car home we discovered the front wheel was damaged. The dealership asked us to bring it back and they would fix it. During the trip back we had a flat tire 100 miles from no where. In trying to fix the flat we discovered the car was sold without a key to unlock the lug nuts and therefore had to be towed. Weeks later we returned to the dealership to get the wheel fixed. They couldn't fix the wheel. I gave them my invoice for the tire and they said they would send a check. They also asked me to buy a wheel and they would
Corey Johnson
Feb 05, 2017
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The service is actually better than before staffing changes were made, however overall service levels still has a long way to go. The new procedure to schedule drop offs is better but it takes an act of congress to get a call to update you on the progress of your vehicle. Then when you call to get in touch with your service agent they never answer the phone or return calls. Sadly, this is the norm at this dealership.
