Business Details
50+ Years
experience
Emergency
services
Professional Carpet & Rug Cleaning Services in Santa Rosa, CA
At Master Cleaners, we have dedicated ourselves to excellence in fabric and floor covering care since 1947. Our specialized expertise spans carpet cleaning, area rug restoration, upholstery maintenance, and fine fabric preservation, serving residential and commercial clients across Northern California. With over 70 years of accumulated knowledge and a state-of-the-art facility, we combine time-tested techniques with modern technology to protect and extend the life of valuable textiles. Our team includes an ISA-accredited rug appraiser, ensuring accurate valuation of antique and specialty rugs. We pioneered the first carpet cleaning facility north of the Golden Gate and remain the only operation of our kind, offering custom underlayment services with every rug cleaning.Our commitment to quality is demonstrated through a 95% client retention rate and generations of satisfied customers. We maintain strict quality control throughout our 7-step cleaning process, treating every item with the care it deserves. Our facility handles everything from routine maintenance to historic rug restoration, including work for California's Governor's Mansion. We operate with full transparency, providing detailed explanations of our methods and maintaining open communication throughout every project. This unwavering dedication to service excellence has earned us consistent five-star ratings and a reputation as Northern California's premier textile care specialists.
Services
Area Rug Cleaning
Carpet Cleaning
Upholstery Cleaning
Rug Appraisals
Residential Cleaning
Commercial Cleaning
Smoke Damage Repair
Rug Padding
Fabric Preservation
Historic Rug Restoration
Details
- Year established: 1947
Highlights and features
- We have over 70 years of specialized cleaning expertise since 1947
- Our facility pioneered professional carpet cleaning north of the Golden Gate
- We offer free custom underlayment service with every rug cleaning
- Our 95% client retention rate demonstrates consistent service excellence
- We employ a 7-step cleaning process for maximum fabric preservation
Associations and certifications
- WoolSafe
- International Society of Appraisers (ISA)
What people say
Did a wonderful job
Highly recommend them
Thorough and respectful
Great job taking care
Specialty services for high-end
Services
Area Rug Cleaning
Our 7-step rug cleaning process combines traditional techniques with modern technology to restore and preserve valuable textiles. Each rug receives individual attention from our experienced technicians using specialized equipment designed for delicate fibers. We address specific needs like odor removal, stain treatment, and color restoration while maintaining the rug's structural integrity.
Carpet Cleaning
Professional carpet cleaning services utilize advanced extraction methods to remove deep-seated dirt and allergens from residential and commercial carpets. Our technicians assess fiber types and soil levels to determine optimal cleaning approaches, extending carpet lifespan while improving indoor air quality through thorough, eco-conscious cleaning solutions.
Upholstery Cleaning
Specialized upholstery cleaning preserves the appearance and longevity of fine fabrics on furniture and vehicle interiors. Our gentle yet effective process removes stains and contaminants without damaging delicate materials, using pH-balanced solutions appropriate for various fabric types while maintaining manufacturer warranties.
Rug Appraisals
ISA-certified appraisals provide accurate valuations for antique, oriental, and specialty rugs. Our expert evaluates construction techniques, material quality, and historical significance to determine current market value. This service benefits insurance purposes, estate planning, and authentication of valuable textile investments.
Smoke Damage Repair
Post-wildfire restoration services address smoke damage to carpets, rugs, and upholstery using specialized odor removal techniques. Our proven methods eliminate persistent soot particles and lingering smells while restoring affected materials to pre-damage condition, helping homeowners recover from Northern California's wildfire events.
People
Regan Masi
Owner/Appraiser
Regan Masi brings decades of textile expertise to Master Cleaners as an ISA-accredited rug appraiser. With specialized knowledge in rug craftsmanship and restoration, he oversees valuation services and complex repair projects. His appraisal work combines historical understanding with current market analysis for accurate assessments of valuable textiles.
Questions
What services does Master Cleaners offer?
We provide comprehensive textile care including area rug cleaning, carpet maintenance, upholstery restoration, rug appraisals, smoke damage repair, and custom underlayment services for residential and commercial clients.
How long has Master Cleaners been in business?
Since 1947, we've provided professional cleaning services, making us Northern California's longest-operating specialized textile care provider with three generations of expertise.
Do you handle specialty or antique rugs?
Yes, we have an ISA-accredited rug appraiser on staff and employ specialized techniques for cleaning and restoring antique, oriental, and specialty rugs while preserving their value.
What areas do you service?
We serve Sonoma County, Marin County, Napa County, San Francisco County, and surrounding Northern California areas from our Santa Rosa and San Rafael locations.
What are your operating hours?
Our offices are open Monday through Friday from 8:00 AM to 4:30 PM. We offer emergency smoke damage services outside regular hours when needed.
Can you help with fire damage restoration?
Yes, we specialize in post-wildfire smoke damage repair for carpets, rugs, and upholstery using advanced odor removal techniques proven effective after Northern California's major fire events.
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