Business Details
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Trusted Flower & Gift Delivery Services in Chicago
Proflowers has established itself as a leader in online gift-giving and flower delivery, serving customers globally with a marketplace of bouquets, long-lasting plants, and gourmet gift baskets. Our commitment to quality ensures that every arrangement is crafted with care, combining timeless elegance with contemporary design. We prioritize customer satisfaction through same-day delivery options, a satisfaction guarantee, and 24/7 support. Our network of trusted local florists selects fresh seasonal blooms to create impactful arrangements for life's milestones or simple acts of kindness.Beyond traditional floral offerings, we curate modern gifts like sleek bonsai and artisanal gift baskets, providing options for every occasion and taste. Our Florapedia resource offers seasonal inspiration and expert tips to help customers maintain their blooms' beauty. With delivery available to nearly 100% of the United States and international destinations, we ensure timely and reliable service across our product range.
Services
Flower Delivery
Same Day Delivery
Gift Baskets
Plant Delivery
Sympathy Arrangements
Birthday Bouquets
Holiday Flowers
Corporate Gifting
Seasonal Bouquets
International Delivery
Highlights and features
- We guarantee same-day flower delivery to 99% of US locations
- Our premium bouquets use seasonal blooms from trusted growers
- 24/7 customer support with real floral experts available
- We offer exclusive modern gift combinations with gourmet selections
- Our satisfaction guarantee covers every delivered arrangement
Services
Flower Delivery
Our flower delivery service provides fresh, seasonal arrangements for all occasions. Trusted local florists craft bouquets for birthdays, anniversaries, and more. Every delivery combines timeless elegance with modern design aesthetics while maintaining affordable pricing across our collection.
Same Day Delivery
Proflowers guarantees same-day delivery for over 99% of US orders placed before cutoff time. Our network of local florists ensures timely delivery for birthdays, emergencies, and last-minute gifts. The service includes a satisfaction guarantee and real-time order tracking capabilities.
Gift Baskets
Curated gift baskets combine premium flowers with gourmet treats and specialty items. Options include chocolate-covered strawberries, artisanal snacks, and luxury floral arrangements. Each gift set caters to both personal and corporate gifting needs with customized presentation choices.
Plant Delivery
We deliver low-maintenance plants and indoor gardens suitable for homes and offices. Offerings include orchids, bonsai trees, and flowering plants that arrive in peak condition. These living gifts provide lasting beauty that continues growing long after the initial delivery.
Sympathy Flowers
Our sympathy flowers offer meaningful support during difficult times through tasteful floral tributes. The collection includes traditional funeral arrangements and contemporary memorial designs. Each piece is crafted to convey proper respect while providing comfort to grieving families.
Questions
Does Proflowers offer same-day flower delivery?
Yes, we provide same-day delivery services Monday through Saturday for 99% of U.S. addresses when ordered before cutoff times.
What gift options are available besides flowers?
We offer gourmet gift baskets, chocolate-covered strawberries, succulent plants, and curated gift bundles for various occasions.
How do Proflowers pricing compare to local florists?
Our online pricing starts at $19.99 for delivery services with bouquet prices ranging from $45–$95 depending on selection and delivery area.
Can I send flowers internationally?
Yes, we offer international flower delivery to select countries through our network of partner florists and delivery services.
Is there 24/7 customer support available?
Our dedicated customer service team is available 24 hours a day, seven days a week through our 1-800-580-2913 helpline.
What happens if the recipient isn't home at delivery?
Our florists will make multiple delivery attempts and contact the recipient to reschedule when necessary, ensuring successful delivery.
Reviews (6)
Brooke Barnes
Sep 17, 2021
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If I could give them a zero I would. Delivery and service fees more than the flowers and they were not delivered same day. Said 20 percent would be refunded. It was 10 percent. Horrible customer service!!
Jason Montgomery
Mar 02, 2021
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Absolutely the worst experience I have had with a company in years. Ordered flowers over a week in advance, paid extra to have them delivered before noon. When I reached out to customer support they just gave me a run around and didn't listen to what I was saying. I have requested a refund and got confirmation of a delivery fee refund so we'll see what happens. I'll post an additional review when I get my refund. Never order from this company.
Jason Groholski
Mar 01, 2021
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If I could have posted a negative star I would have. Paid extra to be delivered a day before Valentine's day at three different locations. The delivery came a day after Valentine's day, and the flowers looked terrible.
Was sent a pathetic attempt (email) to make amends. I suggest delivering what was ordered at half off seeing all three (different addresses) were 2 days late.
SEE PICS OF FLOWERS
Was sent a pathetic attempt (email) to make amends. I suggest delivering what was ordered at half off seeing all three (different addresses) were 2 days late.
SEE PICS OF FLOWERS
Catherine Lococo
Jul 23, 2020
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We wanted to ordered a grand flower arrangement for my moms 60th birthday since we could not celebrate for COVID-19 reasons. I ordered the best option from the website. What I ordered from the website is no where near close to what my mom received. The quantity of flowers and actual flowers used did not match what was pictured on the website. When I called customer service they stated that the picture on the website is for advertisement purposes and does not match what the actual recipe that the arrangement type calls for. The picture in the advertisement shows 20+ roses but the actual arrangement
Anita Waldron
Jun 22, 2020
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On the left is a picture of what I ordered for my sister's birthday. On the right is a picture of what she received. I emailed customer service and got a quick response asking if I would like a refund or a new bouquet delivered within a day or two. I asked for a new bouquet to be delivered. When I never got confirmation I called the next day to check on the status. I was assured the bouquet was scheduled to be delivered that day. It was never delivered. I called the next day only to be told that there was no way a new bouquet could be sent in less than 5 days. I took the refund, emailed again asking
B. Arnp
Dec 31, 2019
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Not what I ordered. At all. I ordered two dozen roses for my mothers birthday. It was one of their specials - started out at $36, and by the time delivery and everything was added, it totaled out at $62. What arrived was seven red roses, a few mums, and a few other flowers. Totally unimpressed. Ive ordered frequently from this company, and this is the first time they have let me down. I sent them an email, but no reply. I would have to think long and hard before wasting another $60+ on this company.
