Business Details
Crater Lake Ford - New & Used Vehicles in Medford, OR
At Crater Lake Ford, we pride ourselves on being a premier automotive dealership serving the Medford, Oregon community. Since becoming part of the Lithia Motors family of dealerships, we've combined decades of experience with a commitment to exceptional customer service. Our team understands that purchasing a vehicle is a significant decision, which is why we offer comprehensive support throughout the buying process, from personalized financing solutions to detailed vehicle comparisons. We maintain a diverse inventory of new Ford models, including popular trucks like the F-150 and F-250, rugged SUVs like the Bronco and Bronco Sport, and electric vehicles like the Mustang Mach-E.For those seeking pre-owned options, our certified pre-owned program ensures rigorous quality standards with multi-year warranties. Our service center employs factory-trained technicians who use genuine Ford OEM parts for everything from routine maintenance to complex repairs. We demonstrate our commitment to local communities through partnerships with organizations like the Southern Oregon Humane Society and St. Jude, ensuring our business contributes positively beyond vehicle sales.
Services
New Vehicle Sales
Used Vehicle Sales
Certified Pre-Owned
Auto Financing
Vehicle Service
Parts Sales
Electric Vehicles
Commercial Vehicles
Mobile Service
Trade-In Appraisals
Highlights and features
- We offer fast trade-in value assessments for your current vehicle
- Our no-hassle financing works with various budgets and credit situations
- Competitive special offers available on new and pre-owned vehicles
- We provide mobile service for convenient vehicle maintenance
- Certified pre-owned vehicles undergo rigorous multi-point inspections
What people say
Exceptional service
Professional with this service
Best overall dealership experience
Efficient and professional
Value your trade-in
Services
New Vehicle Sales
We offer the complete Ford lineup including trucks, SUVs, sedans, vans, and electric vehicles. Our inventory features popular models like the F-150, Bronco, and Mustang Mach-E. Our experienced sales team provides personalized guidance to help customers find vehicles matching their needs and budgets. We offer customization options for new orders and competitive pricing on remaining 2024 models.
Vehicle Service
Our certified technicians provide comprehensive vehicle maintenance using genuine Ford OEM parts. Services include oil changes, tire rotations, brake inspections, and complex repairs. We offer mobile service options for added convenience and maintain rigorous quality standards for all repairs. Our facility supports both scheduled maintenance and unexpected mechanical needs.
Auto Financing
Our finance center offers tailored financing solutions with competitive rates. We work with multiple lenders to accommodate various credit situations and offer both purchase financing and leasing options. The team helps customers understand their payment plans and apply for pre-approval online. Trade-in values can be applied toward down payments for new purchases.
Certified Pre-Owned
Our Certified Pre-Owned program features vehicles in like-new condition with extended warranties. Each CPO vehicle undergoes rigorous inspection covering all major components and systems. This program offers budget-friendly access to premium models while maintaining Ford's quality standards. We provide detailed vehicle history reports and multi-year warranty coverage.
Electric Vehicles
We specialize in Ford's electric and hybrid vehicle offerings, including the F-150 Lightning and Mustang Mach-E. The team provides detailed information about charging infrastructure, government incentives, and ongoing maintenance requirements. Our inventory includes both new electric models and pre-owned hybrid options like the Escape hybrid variant.
People
John Okoniewski
General Manager
John Okoniewski leads Crater Lake Ford's operations with extensive automotive industry experience. He oversees dealership performance while maintaining focus on customer satisfaction. His leadership ensures alignment with Lithia Motors' standards for quality service and community engagement.
Kevin Christy
Sales Representative
Kevin Christy delivers personalized vehicle shopping experiences with professional expertise. As noted in customer feedback, he exemplifies the dealership's commitment to exceptional service. He specializes in helping customers find vehicles matching their specific requirements.
Megan Buchanan
Service Writer
Megan Buchanan coordinates vehicle service appointments with attention to efficiency and customer needs. She works closely with technicians to ensure accurate communication about maintenance requirements. Her role supports the dealership's commitment to comprehensive post-purchase support.
Noland
Mobile Service Technician
Noland provides convenient on-site vehicle maintenance through our mobile service program. Customers praise his punctuality, efficiency, and professional approach to service tasks. He represents the dealership's dedication to making vehicle maintenance more accessible for busy owners.
Walter Schimke
Business Manager
Walter Schimke oversees dealership financial operations with emphasis on transparency and customer-focused practices. He supports the finance team in developing payment plans that accommodate different budgetary requirements while maintaining business integrity.
Questions
What services does Crater Lake Ford offer beyond vehicle sales?
We provide complete automotive support including certified pre-owned vehicles, financing solutions, genuine Ford parts, and comprehensive service center operations with mobile service availability.
Can I get financing if I have less-than-perfect credit?
Yes, our finance department works with multiple lenders to create personalized payment plans for various credit situations, including both purchase financing and leasing options.
What are your service center hours?
Our service department is open Monday-Friday 7:30am-5:30pm and Saturday 8am-4pm, with Sunday service available through our mobile technician program.
How can I check my trade-in value?
You can get an accurate trade-in assessment through our online tool or by visiting our dealership, where our team will evaluate your vehicle's condition and market value.
What makes Certified Pre-Owned vehicles special?
CPO vehicles undergo rigorous inspections, come with multi-year warranties, and provide detailed CarFax reports showing their complete ownership and service history.
Do you offer electric vehicle options?
Yes, we offer new Ford electric vehicles including the F-150 Lightning and Mustang Mach-E along with hybrid variants like the Escape hybrid model.
Reviews (6)
Kylie Clithero
Feb 03, 2022
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Just bought a 2019 dodge caravan GT flex. Went in and talked to Jesse Gomez about my trade in vehicle and he showed me a similar vehicle I was looking into getting and he was so friendly and very willing to help me stay within my budget and also give me a great deal on the van itself and the warranty. He made my husband and I very happy today and he even made my dad happy which is very hard to do. I recommend going to crater lake ford and I also recommend Jesse Gomez!
Cole Calvert
Jan 10, 2022
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I purchased a BRZ from Crater Lake Ford. JT the Salesman that help me through the entire process was so help and made this super stressful purchase as easy as possible. I would gladly buy another car from JT! They were even so patient to hold the vehicle in the showroom until my transporter was able to pick it up. I cannot emphasize how easy they made the whole process.
Edis Moochy
Oct 30, 2021
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I am beyond happy with my Ford Raptor and the service that I received from the team at Crater Lake Ford. I was an out of state buyer and traveled 8 hours to the dealership to purchase a Raptor they just received, that had not been through inspection yet. At first they told me they couldn't get it available for purchase for a few days, and I was bummed because it meant I had to go back home in the car I came with. However the sales managers and my salesman Myles went above and beyond to make sure the truck went through inspection even though they were short-staffed in the service department.
They
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Iris Strange
Oct 24, 2021
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I was pleasantly surprised with the service I received from Christopher Wyrick at Crater Lake Ford/Mazda. From beginning to end was a no pressure auto purchase experience. He was very accommodating during my busy work schedule and Sid everything he could to stay within my budget. He managed to test drive 2 vehicles with me, have my paperwork ready and a personal car delivery all within 24 hours. I absolutely love my car! I will definitely go back to Crater Lake Ford/Mazda for my future auto purchase.and highly recommended using Christopher!
John Acosta
Sep 21, 2021
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Super appreciative of the leadership of this dealership. Nick Bell, my Sales Rep is always prompt, thorough and courteous. I enjoy buying my Fords from Crater Lake Ford. They make it easy. Thanks for the 5 star experience!
Margie Morrill
May 20, 2021
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Our Salesman Tom was very personable, professional and was very informative about the vehicle we were interested in. One of the best truck buying experiences we have ever had, everything went well without a snag. Kevin in financing was great also, the whole experience went very well. I will definitely recommend Crater Lake Ford/Lincoln to friends and family.
