Business Details
Your Trusted Home Care Provider in San Jose
Care-on-Call is a dedicated provider of non-medical home healthcare services, committed to enhancing the quality of life for individuals aged 18 and older. Since our inception, we have prioritized personalized care plans that respect client independence while addressing unique needs through compassionate, professional support. Our team of experienced caregivers delivers services ranging from daily living assistance to specialized care for chronic conditions, ensuring dignity and well-being.We maintain rigorous standards of excellence, integrity, and collaboration with families and healthcare providers. Our operational philosophy emphasizes caregiver consistency to foster trust and reliability, with flexible scheduling options including hourly, 24-hour, and live-in care. We serve clients in San Jose and surrounding areas, guided by core values of compassion, respect, and transparency.
Services
Personal Care Assistance
Mobility Support
Medication Reminders
Errand Running
Light Housekeeping
Meal Preparation
Companionship
Transportation
Specialized Care
Live-In Services
Highlights and features
- We offer personalized care plans tailored to individual needs and preferences
- Our caregivers provide 24/7 availability for critical care requirements
- Specialized support for Alzheimer's, dementia, and post-surgical recovery
- Commitment to maintaining consistent caregiver assignments for trust-building
- Proven track record serving San Jose communities since establishment
What people say
Compassionate care
Excellent caregiver
Extraordinary service
Reliable support
Personalized attention
Services
Personal Care Assistance
We assist with bathing, dressing, grooming, and other essential daily activities while maintaining client dignity. Our caregivers provide respectful, individualized support that adapts to changing needs. This service enables clients to maintain personal hygiene and comfort in their home environment.
Specialized Care
Our team offers targeted support for Alzheimer's, dementia, post-surgery recovery, and neurological conditions. Caregivers receive specific training to address these complex needs with professional expertise. We implement customized care strategies that adapt to each client's medical requirements and personal preferences.
24-Hour Care
We provide continuous care with rotating caregivers for clients requiring constant assistance. This includes hospice support and care for bedridden individuals. Our structured shift system ensures caregivers remain alert and effective throughout the 24-hour service period.
Live-In Services
Our live-in care option offers flexible support with caregivers working 4-5 consecutive days. Clients maintain personal space while having immediate assistance available. This service provides continuity of care without requiring constant shift changes.
Medication Reminders
We provide structured medication scheduling assistance to ensure proper adherence. Caregivers offer gentle reminders while respecting client independence. This service supports treatment compliance while maintaining client autonomy in medication management.
People
Yani Batala
Chief Executive Officer
Licensed attorney with 11 years healthcare operations experience, combining legal expertise with business management to lead quality home care services delivery in California.
Jenny Vi Buslig
Director of Legal Affairs
Experienced attorney with decade of legal compliance expertise, previously government lawyer and California law office manager, ensuring regulatory adherence in caregiving operations.
Kay
Chief Operating Officer
Business administration graduate with data management expertise, coordinating caregiver schedules and timesheets with precision to maintain operational efficiency and client satisfaction.
Johann Bitancor
Marketing Director
Marketing professional with 30+ years industry experience, holding Fine Arts degree in Advertising and pursuing graduate studies in Marketing at UC Berkeley Extension.
Melanie Duclan
Operations and Accounting Manager
Licensed teacher and healthcare assistant with Master's in Education, combining educational background with caregiving experience to manage staffing and care coordination effectively.
Questions
What types of home care services do you offer?
We provide personal care assistance, mobility support, medication reminders, meal preparation, companionship, transportation, and specialized care for conditions like Alzheimer's and Parkinson's.
Do you offer 24-hour care options?
Yes, we provide 24-hour hourly care with caregiver rotations and live-in care options where one caregiver works 4-5 days continuously.
How do you ensure caregiver consistency?
We prioritize maintaining the same caregivers for each client whenever possible, though temporary changes may occur due to unforeseen circumstances.
What geographic areas do you serve?
We primarily serve San Jose and Sacramento areas, with offices located in both regions for local care coordination.
What is your minimum service duration?
Our minimum visit duration is four hours, with longer visits billed for actual time spent with clients.
