Business Details
23 Years
experience
Emergency
services
Your Trusted Garage Door Experts in Austin, TX
ServiceBasix Garage Doors Garage Doors is a family-owned and operated company headquartered in Austin, TX, serving residential clients across Texas and beyond. Founded on a commitment to quality and transparency, we specialize in garage door installation, repair, and maintenance, focusing exclusively on residential needs. Our team undergoes rigorous training, including in-house programs and job-specific certifications, ensuring expertise in all aspects of garage door systems.We prioritize customer satisfaction through upfront pricing, same-day service, and a lifetime spring replacement guarantee. With over 600 five-star reviews, we emphasize communication, professionalism, and reliability, serving homeowners, property managers, and real estate professionals. Our expansion into cities like Dallas, San Antonio, and beyond reflects our dedication to delivering consistent, high-quality service nationwide.
Services
Garage Door Repair
Garage Door Installation
Spring Replacement
Opener Repair
Maintenance
Panel Replacement
Cable Replacement
Roller Replacement
Off Track Repair
Weather Seals
Details
- Year established: 2003
Highlights and features
- We offer same-day garage door repair with upfront pricing.
- Our technicians undergo rigorous in-house training and certification.
- We guarantee all work with a lifetime spring replacement warranty.
- We provide free estimates and professional advice with no hidden fees.
- Our team maintains 5-star service ratings from verified customers.
Associations and certifications
- National Association of Residential Property Managers (NARPM)
What people say
Prompt service
Professional technicians
No hidden fees
Lifetime warranty
Same-day appointments
Services
Garage Door Repair
Our garage door repair service addresses broken springs, misaligned tracks, damaged panels, and opener malfunctions. Technicians use specialized tools to restore functionality while prioritizing safety. We diagnose issues during initial inspections and provide cost-effective solutions that extend door lifespan.
Garage Door Installation
We install custom garage doors from top brands like Amarr and Clopay. Our process includes precise measurements, removal of old doors, and professional fitting. Options include insulated, glass, and wood-look doors that enhance curb appeal and energy efficiency.
Spring Replacement
Our lifetime-guaranteed spring replacement service uses oil-tempered torsion springs for durability. Technicians calculate exact IPPT requirements to ensure proper door balance. We replace both springs simultaneously to prevent future failures and maintain system integrity.
Opener Repair
We service all major opener brands including LiftMaster and Chamberlain. Our diagnostics identify electrical issues, gear failures, and sensor problems. Repairs include component replacement and system recalibration to restore smooth operation and security features.
Preventive Maintenance
Annual maintenance packages include lubrication of moving parts, hardware tightening, track alignment, and safety inspections. This proactive approach prevents unexpected breakdowns and maintains manufacturer warranties on doors and openers.
People
Fred Terlaak
Co-founder/CEO
With 40+ years of executive experience, Fred leads our national expansion while maintaining focus on residential garage door excellence. He prioritizes innovation in service delivery and customer satisfaction.
John Tseng
Co-founder/COO
John oversees operations with a background in franchise management and diverse industry leadership. He ensures efficient service execution across all locations while maintaining quality standards.
Questions
What garage door services do you offer?
We provide repair, installation, and maintenance for all residential garage door types, including spring replacement, opener repair, and panel replacements.
Do you offer same-day service?
Yes, we provide same-day garage door repairs in Austin, Dallas, and San Antonio with no additional emergency fees.
How much does garage door installation cost?
Standard single-car garage doors start at $1,000, with options for insulated, glass, and custom wood doors available at varying price points.
Are your technicians certified?
All technicians complete in-house training and pass background checks, with ongoing education in the latest garage door technologies and safety protocols.
Do you have a warranty on services?
We offer a lifetime warranty on spring replacements and honor all manufacturer warranties for new garage door installations.
Can you repair older garage doors?
Yes, we service all door models including vintage wood doors, providing repair options that maintain original aesthetics while improving functionality.
Videos
Reviews (7)
Michelle Henderson
Dec 29, 2021
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These people showed up to my door at the scheduled appointment time, said that they were here, and got right to work. A few minutes later, my garage door was back on track and working like a charm!! They definitely understood the assignment! Awesome job all around.
Vivian C.
Nov 24, 2021
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John and Christian are AWESOME! I had an unexpected need of garage door and door opener replacement, John showed up quickly after received the call. He inspected the entire garage door and door opener. He gave honest and professional opinions on what are absolutely needed to be replaced. He made a quick arrangement to squeeze my work into his already busy schedule. John and Christin showed up on time to replace garage door and door opener, very polite and professional. The cost was very reasonable. I strongly recommend ServiceBasix for your garage door services.
Simone Rolland Champion
Sep 02, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The technician was very helpful; he explained in detail the process. I will definitely call them again for service!!!
The technician was very helpful; he explained in detail the process. I will definitely call them again for service!!!
Jacquelyn Williams
Aug 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jordan came out to fix my garage. He was professional and on time. That's really important to me. Everyone on the phone I spoke with was very helpful.
Jordan came out to fix my garage. He was professional and on time. That's really important to me. Everyone on the phone I spoke with was very helpful.
Tracie Upchurch
Jun 16, 2021
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Positive:Professionalism,Punctuality,Responsiveness
Jordan came and quickly figured out the garage door needed a new spring. What I really appreciated though was the time he took to explain how the door was made, what to watch out for and he answered all my questions. He really did a great job!
Jordan came and quickly figured out the garage door needed a new spring. What I really appreciated though was the time he took to explain how the door was made, what to watch out for and he answered all my questions. He really did a great job!
Brian Adams
May 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Ryan was greathe arrived promptly and did a quality (and quick) job replacing our garage door spring. He also went above and beyond the call of duty and fixed a locking mechanism that hadnt properly worked since wed moved in a few years ago. I would definitely recommend his services.
Ryan was greathe arrived promptly and did a quality (and quick) job replacing our garage door spring. He also went above and beyond the call of duty and fixed a locking mechanism that hadnt properly worked since wed moved in a few years ago. I would definitely recommend his services.
John R.
Apr 16, 2021
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Same day appt. John T. was very knowledgeable & friendly . Reasonably priced fix for my garage door & no hard upselling. Highly recommend & will do business with again.
