Business Details
Entrust Real Estate Service: Expert Property Management in Alpine, Utah
Entrust Real Estate Service was founded by Greg Ketch, a seasoned real estate investor with over 15 years of experience in property investment and management. Recognizing the shortcomings in traditional property management companies, including excessive fees and reactive maintenance approaches, we established our firm to transform the industry. Our preventative maintenance strategy reduces costs by addressing potential issues before they escalate, supported by quarterly inspections of critical property areas. With Greg's background as a Certified Real Estate Investor and ISAT-certified professional who has trained 800+ clients, we bring deep expertise to every aspect of property management. Our team delivers comprehensive services including accounting, tenant placement, repair coordination, and portfolio management tailored to property owners' goals.We prioritize transparency in operations, ethical business practices, and building long-term trust with clients through consistent performance. Our local market expertise in Utah's Wasatch Front enables us to provide targeted solutions that maximize property value and owner profitability. By maintaining streamlined operations and minimizing reliance on specialized repair contractors, we offer competitive pricing without compromising service quality. Our approach demonstrates authoritativeness in the field through documented processes and measurable outcomes. Client satisfaction remains our priority, evidenced by our commitment to timely communication, clear reporting, and maintaining compliance with state and local regulations.
Services
Property Management
Accounting Services
Repairs & Maintenance
Tenant Placement
Portfolio Management
Highlights and features
- We implement a preventative maintenance approach that reduces property management costs.
- 15+ years of real estate investment and management experience drive our expertise.
- Our quarterly inspections prevent expensive repairs through early issue detection.
- Certified professionals with proven industry training lead our management teams.
- Transparent fee structures align with property owners' profitability objectives.
Associations and certifications
- ISAT
Services
Property Management
Our comprehensive property management service handles day-to-day operations while maximizing investment returns. We implement preventative maintenance strategies, coordinate repairs, manage tenant relations, and provide detailed financial reporting. Our experienced team ensures compliance with local regulations while maintaining property value through proactive management techniques.
Accounting Services
Our specialized accounting services track all financial aspects of property management including rent collection, expense tracking, and financial reporting. We maintain accurate records for tax purposes, prepare budget forecasts, and provide owners with regular financial performance updates to support informed decision-making.
Repairs & Maintenance
We coordinate all necessary property repairs while emphasizing preventative maintenance to minimize costs. Our system includes quarterly inspections to identify potential issues early and a network of trusted contractors for efficient service execution while maintaining budget control.
Tenant Placement
Our tenant placement service includes property marketing, applicant screening, lease preparation, and move-in coordination. We implement thorough background checks to find qualified tenants while ensuring timely placement to maximize property income potential.
Portfolio Management
We provide strategic oversight for real estate portfolios through performance analysis and market positioning recommendations. Our services include investment strategy development, asset optimization plans, and market trend analysis to enhance portfolio growth and profitability.
People
Greg Ketch
Principal Broker
Real estate investor with 15+ years of experience, ISAT-certified, and trainer of 800+ clients. Recognized industry expert in property investment strategies and management practices.
Mary Jensen
Leasing Coordinator
Manages property marketing and tenant placement processes with expertise in applicant screening and lease administration.
Angie Silva
Director of Accounting
Financial expert specializing in real estate accounting with responsibility for financial reporting, budget analysis, and owner financial statements.
Shari Simpson
Billing Specialist
Handles property financial transactions, expense tracking, and payment processing with attention to accurate accounting records.
Natalie Cook
Repairs Manager
Coordinates maintenance operations with established contractor network, implementing preventative maintenance strategies while managing emergency repair requirements efficiently.
Questions
What property management services do you offer?
We provide complete property management including tenant placement, accounting services, repair coordination, portfolio management, and preventative maintenance programs.
How does your preventative maintenance approach work?
Our quarterly inspections identify potential issues early, reducing repair costs by addressing problems before they escalate into major expenses.
What experience do your team members have?
Our principal broker has 15+ years of real estate investment experience and is ISAT-certified with training 800+ industry professionals.
How do you handle property repairs?
We maintain a network of trusted contractors for efficient repairs while focusing on prevention to minimize emergency service requirements.
Which areas do you serve?
We specialize in property management across Utah's Wasatch Front region with local market expertise.
How are your management fees structured?
Our fee structures prioritize transparency and alignment with owner profitability goals through cost-effective, preventative maintenance strategies.
Reviews (7)
Dallas Bailey
Oct 31, 2020
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Critical:Professionalism,Quality,Responsiveness
Every time I call their numbers, No one ever answers my phone calls nor do they return the phone calls. This place is a joke. I can't believe any landlord would let them manage their units.
Every time I call their numbers, No one ever answers my phone calls nor do they return the phone calls. This place is a joke. I can't believe any landlord would let them manage their units.
Letha Harris
Jul 14, 2020
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Critical:Professionalism,Quality,Responsiveness
Category of slum lords. Do not repair or call back. Rented in bad state of repair.
Category of slum lords. Do not repair or call back. Rented in bad state of repair.
Danielle Spuhler
May 27, 2020
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I have been to this property to visit a close friend. My friend was discussing issues that came from dealing with the landlord. Some of the complaints to the property were mold, roaches. The community isnt a great choice for a Family Or a single person. The landlord and his company are not my first choice or my last choice on any rental property at all.
Xitlali Loza
Oct 05, 2019
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IF I COULD GIVE A ZERO I WOULD!!! CONSIDER THIS A ZERO STAR REVIEW. I am currently renting an apartment that this property management company "manages". The only time I have had a semi good service is when they were showing us the apartment, Mary Jensen, the leasing coordinator, was here on time to show us the apartment, we signed a contract and we were on our way. Well, the bathroom fan did not work and they did not send someone until a few weeks later. Mind you, the apartment, located in Bountiful, has no window screens so during the summer we cannot open the windows without inviting all the
Susie Rupper
May 10, 2019
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If I could I would leave 0 stars! This is one of the worse companies to rent from. No one is ever in the office. They never come to fix anything no matter how many times you call. We went 2 months in the middle of winter with no heat and in the summer they don't turn on the ac units . We had to do all of our own repairs, we called multiple times cause our fridge was broken, with no success. We had to go buy our own fridge. We had to do all of our own plumbing. Their maintenance men are complete jokes. They don't take care of the property and yet try to charge you for the care they provide. They
Karla Blake
Sep 21, 2018
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Horrible treated me and a friend of mine. Like our voices don't matter. And trying to reach. Customer service Was a joke. And so is the rent.said that the upstairs place was $750.but downstairs was $700.then raised to $750. Etc.also we qualified. For a better. Apartment. But gave us a dump. To rent. All in all place is bad. Everything .
Chuck Steak
Jul 26, 2017
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The owner Gregory C Ketch is the definition of a slumlord. Bed bugs, black mold, the worst cockroach infestation I've ever seen in my life (and I'm a pest control technician!), you have to threaten legal action to get emergency repairs addressed, he fills his properties with convicted child rapists and drug traffickers along with the junkies that he can get government money for housing with no regard to cash paying tenants..... I could go on and on. If you've had a similar experience, I urge you to report them to the health department, BBB, etc. I've just opened cases against them with multiple