Business Details
Emergency
services
Your Trusted HVAC Partner in New Orleans
At Authentic Air LLC, we prioritize your comfort and satisfaction through reliable HVAC solutions tailored to the unique climate of Southeast Louisiana. With over a decade of specialized expertise in residential and commercial air conditioning and heating systems, our Louisiana-licensed technicians deliver fast, dependable service for installations, repairs, and maintenance. We stand behind our work with a 100% satisfaction guarantee, offering transparent pricing, energy-efficient equipment from trusted brands like Trane and Mitsubishi, and 24/7 emergency response to meet urgent needs.Our preventative maintenance plans ensure optimal system performance, reducing energy costs while extending equipment longevity. Backed by a Louisiana HVAC Contractors License #47432, we serve New Orleans, Kenner, and surrounding areas with personalized attention to every project, from single-family homes to commercial properties. Our commitment to quality craftsmanship, combined with flexible financing options and comprehensive service coverage, has established us as South Louisiana's top choice for HVAC solutions.
Services
AC Installation
HVAC Repair
Preventative Maintenance
Commercial HVAC
Emergency Service
Ductless Mini-Split
System Replacement
Energy Efficiency
Water Heater Repair
Electrical Services
Highlights and features
- We offer 24/7 emergency HVAC services with rapid response times
- Our technicians are Louisiana-licensed and EPA-certified for specialized expertise
- We provide free estimates and flexible financing options
- Our preventative maintenance plans reduce energy costs by up to 30%
- We install top-tier equipment from trusted brands like Trane and Mitsubishi
Associations and certifications
- Louisiana HVAC Contractors License
What people say
Quick response time
High quality work
Best HVAC Contractor
On-time service
Expert technicians
Services
AC Installation
Authentic Air LLC specializes in professional air conditioning installation for residential and commercial properties in Southeast Louisiana. Our EPA-certified technicians handle complete system replacements, new installations, and energy-efficient upgrades using top-tier brands like Trane and Mitsubishi. We conduct precise load calculations to ensure proper system sizing, provide transparent pricing with no hidden fees, and include comprehensive testing and cleanup after installation. Our team also offers expert advice on selecting the most suitable cooling solutions based on property size, insulation, and energy goals.
HVAC Repair
We provide fast and reliable HVAC repair services for all makes and models of air conditioning and heating equipment. Our licensed technicians respond promptly to emergency service calls 24/7, addressing issues like refrigerant leaks, electrical malfunctions, and component failures. We service both residential and commercial systems, offering same-day diagnostics and repairs to minimize downtime. Our repair process includes thorough system inspections, safety checks, and performance testing to ensure long-term reliability and energy efficiency for homes and businesses in the New Orleans area.
Preventative Maintenance
Our preventative maintenance plans help extend HVAC system lifespan while optimizing performance and energy efficiency. Twice-yearly service visits include complete system cleaning, refrigerant level checks, electrical connection tightening, and moving parts lubrication. We perform safety inspections, efficiency adjustments, and minor repairs to prevent major breakdowns during peak seasons. These maintenance programs help reduce energy costs by up to 30%, ensure consistent indoor comfort, and maintain manufacturer warranty validity for residential and commercial clients across Southeast Louisiana.
Commercial HVAC
Authentic Air LLC delivers comprehensive commercial HVAC solutions for businesses in New Orleans and surrounding areas. Our services include system design, installation, repair, and maintenance for office buildings, retail spaces, warehouses, and industrial facilities. We handle large-scale projects with customized solutions that meet specific business needs while ensuring energy efficiency and regulatory compliance. Our team provides emergency service for commercial clients, preventative maintenance contracts, and system upgrades to improve indoor air quality and reduce operational costs for businesses of all sizes.
Emergency Service
We offer 24/7 emergency HVAC service for urgent cooling and heating needs throughout Southeast Louisiana. Our on-call technicians respond promptly to after-hours emergencies, including complete system failures, refrigerant leaks, and electrical issues. With fully equipped service vehicles and rapid response times, we restore comfort and safety to homes and businesses during critical situations. This round-the-clock service ensures minimal disruption to daily operations and protects property from damage caused by HVAC malfunctions during extreme weather conditions.
Questions
What is the difference between HVAC and AC services?
HVAC encompasses complete heating, ventilation, and air conditioning systems, while AC specifically refers to cooling components. Our services cover both full HVAC systems and individual AC units.
What are common HVAC issues in New Orleans?
High humidity, salt air corrosion, and storm damage are common challenges. Regular maintenance helps address these issues and ensures system longevity in our coastal climate.
How long do AC units typically last in Louisiana?
With proper maintenance, AC units in Louisiana last 10-15 years. Coastal conditions and usage patterns can affect equipment lifespan and performance.
What is the average cost for AC installation?
Central AC installation ranges from $3,000-$7,000 depending on system size and complexity. We offer free estimates and financing options for qualified customers.
Is it energy-efficient to run AC all day?
Using programmable thermostats optimizes efficiency. Our technicians can recommend smart control solutions to maintain comfort while minimizing energy consumption.
Are nighttime AC repairs available?
Yes, our 24/7 emergency service includes nighttime repairs. We respond promptly to urgent HVAC issues at any hour throughout Southeast Louisiana.
Reviews (4)
Teri P.
Mar 22, 2021
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I called Authentic on Friday morning when my A/C wasnt cooling properly. I spoke with Brooke who said she would get me on the schedule asap! A tech arrived within a couple hours and took care of the problem. A/C is cooling !!
Loire Lndch
Mar 17, 2020
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They installed a new complete Carrier A/C and heating system for me after Hurricane Isaac. Since then, they have also done my semi annual A/C checks, on time and in a very professional manner. Chad was my service technician today and I was most pleased with his attention to the details. A very computer savvy gentleman who also helped me with updating the software for the Carrier Infiniti Touch Control thermostat. Outstanding service.
Adam Gill
May 26, 2019
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They ripped me off out of money and lied to me they were late and took to long to do the job . This company is a joke . Dont go to them for nothing.
Dena S.
Jun 11, 2018
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HORRIBLE. We used them through our home warranty. They showed up on a Tuesday and diagnosed the problem as needing a new compressor and said they would submit the paperwork to the home warranty company so they could order the part. After a week with no communication, we contacted the home warranty company to see where we stand. They never submitted the paperwork. When we called to get some kind of explanation, it was the verbal equivalent of a shoulder shrug. They could not have cared less. Now we have to start at the beginning and get a new technician out. It's over 95 degrees out
