Business Details
Emergency
services
Your Trusted Partner for LTC Pharmacy Solutions
At Professional Care Pharmacy, we are dedicated to redefining pharmacy services for Long Term Care and Developmentally Disabled Communities. As a closed-door pharmacy, we prioritize personalized attention to each facility and client, ensuring specialized care without distractions. Our commitment to excellence is reflected in our diverse packaging options, including compliance packaging for precise dosing and efficient medication distribution. We collaborate closely with administrators and nursing staff to develop customized plans that enhance medication safety, streamline medication pass times, and provide critical drug information. Through in-depth facility analysis, we identify opportunities to improve service quality and operational efficiency.Our 24/7 on-call system guarantees timely medication delivery, including same-day service for new admissions. We offer electronic prescribing solutions, consultant pharmacy services, and comprehensive medication management tools to support cost control and clinical outcomes. Our team's decade of experience in retail pharmacy has been leveraged to address the unique challenges faced by LTC providers, enabling us to create a seamless system that reduces administrative burdens. We maintain strict compliance with privacy standards and employ advanced security measures to protect sensitive information. Our mission remains unwavering: to be recognized as the best pharmacy partner through exceptional service, not just size.
Services
LTC Pharmacy Services
Hospice Care
Wound Care
Medical Supplies
Continuing Education
Highlights and features
- Free daily routine deliveries and after-hours emergency service
- Same pharmacy representative for consistent communication
- Same-day medication delivery for new admissions
- Multiple packaging options including compliance packaging
- Electronic Medication Administration Records integration
What people say
Personalized customer service
Twice-a-day deliveries
Helpful and attentive staff
After-hours medication delivery
Improved organization for staff
Services
LTC Pharmacy Services
Our comprehensive pharmacy services for Long Term Care facilities include customized medication packaging, 24/7 emergency delivery, and electronic health record integration. We provide blister packs, multi-dose packaging, and vacation packaging options to ensure accurate medication administration. Our team works directly with physicians and facility staff to manage formularies, process prior authorizations, and provide billing assistance while maintaining compliance with regulatory standards.
Hospice Care
We specialize in medication management for hospice patients, ensuring timely delivery of pain management medications and symptom control treatments. Our services include direct administrative support to replace third-party drug managers, utilization reports for cost control, and clinical expertise in end-of-life care medications. Our 24/7 on-call system guarantees medication availability when needed most for patient comfort and quality of life.
Wound Care
Our compounding laboratory provides specialized topical medications for wound care, including antiseptic solutions and antibiotic ointments. We stock various dressings like hydrogels, foams, and collagen-based products to address different wound types. Our pharmacists work with healthcare providers to select appropriate wound care products and delivery systems that promote healing while managing infection risks in long-term care settings.
Medical Supplies
We offer a comprehensive selection of medical supplies including diabetic care products, incontinence supplies, ostomy materials, and mobility equipment. Our six-day-a-week delivery ensures timely access to essential supplies like wound dressings, blood glucose monitoring equipment, and bath safety aids. We integrate supply delivery with medication orders to streamline facility logistics and improve patient care coordination.
Continuing Education
We provide state-approved continuing education programs for healthcare professionals, including CPR certification, dementia care training, and medication technician courses. Our curriculum covers infection control, emergency preparedness, and regulatory compliance topics. These training programs help facilities meet staffing requirements while enhancing staff competence in medication administration and patient safety protocols.
People
Thien Ha
PharmD
Dr. Thien Ha leads our pharmacy team with a commitment to personalized patient care. With extensive experience in medication management, she focuses on improving patient outcomes through accurate prescriptions and clear communication with healthcare providers and families.
Richard Erb
P.D.
As a licensed pharmacist, Richard Erb oversees our medication review processes and quality assurance programs. He works closely with facilities to optimize medication systems and ensure compliance with regulatory standards while maintaining our commitment to exceptional service.
Questions
What makes your pharmacy different from others?
Our system was developed through 10 years of retail pharmacy experience applied to LTC challenges. We focus on reducing administrative burdens through electronic systems and personalized service.
Do you offer 24/7 medication access?
Yes, our services are available 24 hours a day, 7 days a week. Emergency deliveries are handled promptly by our on-call staff.
Can you handle urgent medication changes?
We adjust deliveries as needed for urgent orders. Our staff works directly with physicians to ensure timely medication availability for critical changes.
How do you manage medication ordering?
We offer Facility Link, a secure online system for real-time communication, order processing, and status updates between your facility and our pharmacy team.
Do you accept insurance?
We accept all insurance plans and bill providers directly. Cash medication price matching is available for uninsured patients.
What continuing education do you offer?
We provide state-approved training including CPR, first aid, dementia care, and medication technician certification programs for healthcare professionals.
Reviews (1)
Gj Simmons
Sep 07, 2018
Report
I met with Sales and Marketing Kateryna of Professional Care Pharmacy and learned a lot about the industry, especially how PCPharmacy can be more efficient and cost effective in helping long term care and assisted living facilities do a better and effective job of taking care of their patients. Office is conveniently set up for meeting the needs of larger communities. Recommended for consideration for any long term care facility.
