Business Details
16 Years
experience
Your Trusted Flooring Partner in Metro Detroit
Founded in 2010, Carpet Guys have established ourselves as a trusted leader in residential and commercial flooring solutions. With over 50 combined years of industry expertise, we specialize in carpet, laminate, vinyl, and hardwood flooring sales and installation. Our commitment to quality is underscored by our A+ Better Business Bureau rating and Angie's List Honor Roll distinction. We offer exclusive benefits including a lifetime installation warranty, free furniture moving, and 8lb padding with carpet purchases. Our team of certified professionals delivers next-day installations and personalized in-home consultations across Metro Detroit, Chicagoland, Greater Toledo, and Lansing.As an official flooring partner of the Detroit Pistons, we combine sports-inspired excellence with family-owned service. Our financing partnerships and 10% online scheduling discount make premium flooring accessible to every homeowner. From initial consultation to final installation, we prioritize customer satisfaction through transparent communication and eco-friendly product options.
Services
Carpet Installation
Laminate Flooring
Vinyl Flooring
Hardwood Installation
Next-Day Service
Details
- Year established: 2010
Highlights and features
- We offer a lifetime installation warranty on all flooring services
- Our team provides next-day flooring installation across 4 states
- We're the official flooring partner of the Detroit Pistons
- We maintain an A+ rating with the Better Business Bureau
- Our financing options make premium flooring accessible to all budgets
Associations and certifications
- Better Business Bureau
- Angie's List
What people say
Excellent work
Professional and efficient
Looks great
Amazing results
Great service
Services
Carpet Installation
Our carpet installation service combines premium materials with expert craftsmanship. We offer plush, frieze, and berber carpet options from top brands like Mohawk and Shaw. Our process includes free in-home consultations, furniture moving, and lifetime warranty coverage for lasting satisfaction.
Laminate Flooring
Durable laminate flooring options mimic natural wood and stone aesthetics. We provide water-resistant and waterproof variants suitable for kitchens, basements, and high-traffic areas. Our installation includes subfloor preparation and matching trim work for seamless results.
Vinyl Flooring
Luxury vinyl plank and sheet flooring options offer waterproof performance with wood-like aesthetics. Our installations feature commercial-grade durability for residential kitchens, bathrooms, and laundry rooms using top manufacturer products.
Hardwood Installation
Premium solid and engineered hardwood options available in multiple finishes. Our certified installers use professional techniques for lasting beauty and value enhancement in living rooms, bedrooms, and offices.
People
Joseph Zago
President
With 15+ years in flooring sales and management, Joseph Zago leads Carpet Guys' operations. His industry experience includes senior roles at Empire Today and Express Flooring before founding this company in 2010.
Questions
What flooring types do you install?
We install carpet, laminate, vinyl, and hardwood flooring with options for every budget and lifestyle.
Do you offer warranties?
Yes, we provide a lifetime installation warranty covering all our flooring services.
Can I schedule next-day installation?
Next-day installation is available for in-stock products when ordered by 3 PM.
Do you serve commercial clients?
Yes, we offer commercial flooring solutions for offices, retail spaces, and multi-family properties.
Are financing options available?
We offer 60-month interest-free financing through Synchrony Bank for qualified applicants.
Reviews (4)
Dave H.
Dec 04, 2021
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Hired them based on their overly friendly salesman making me some kind of "sick deal" for one room at about a grand. Splurged on the more fiberous thicker stuff too. First off, salesman made himself pretty comfortable on my couch while talking to us on products. Not to mention played with my dog a while. Hey want a drink, buddy?
Secondly, I financed the deal and the credit card company tried to charge me prior to install, so I disputed the charge.
Got the installation. Dudes tell me that there's gonna be a seam. Huh? That was never told to me or I would have ordered a
Secondly, I financed the deal and the credit card company tried to charge me prior to install, so I disputed the charge.
Got the installation. Dudes tell me that there's gonna be a seam. Huh? That was never told to me or I would have ordered a
Me P.
Jul 30, 2021
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Not for me. Went local instead of big box and had trouble from start to finish and then post finish ("help" people not too helpful). Really wanted to support local, too. Can't find out when the install time is until the night before - if your carpet is actually available to install. Maybe next time, but probably not.
Rose N.
Apr 24, 2021
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I really am very disappointed. The sales experience felt pressured. The installers did a horrible job. The seam was put right in the doorway on both my rooms and is super obvious. They did a messy install on my steps. You can see every staple line. They moved my couch and tore the attached arm rest off on one side. We called our salesman Joe and left 2 messages and he never bothered to call us back. I spoke with the customer service department 2 days after the install and told her my concerns. I was told she would talk to the owner and somebody would get back to me in 48 hours or less. It&apos
Nicole K.
Sep 07, 2020
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I did have some problems with them initially but I was contacted by their customer support and I now am happy with them. Thank you Carpet Guys for caring and not ignoring me.
