Business Details
12 Years
experience
Trusted Mazda Dealership in Tyler, TX
Founded in 2014 by Camden Jones, Velocity Mazda has established itself as a trusted Mazda dealership serving Tyler, Texas. Our commitment to exceptional customer service is reflected in every aspect of our operations, from sales and financing to service and parts. With a passion for automotive excellence, we offer a comprehensive selection of new Mazda models, certified pre-owned vehicles, and used cars from various brands. Our team of factory-trained technicians ensures every vehicle receives meticulous care, while our parts department provides genuine OEM components for optimal performance. Located at 1930 W Southwest Loop 323, we serve East Texas communities including Jacksonville, Sulphur Springs, and Shreveport.Through transparent pricing, flexible financing options, and personalized service, we strive to make your automotive experience both satisfying and stress-free. Our 160-point inspection process for certified pre-owned vehicles demonstrates our dedication to quality, and our 7-day digital scheduling system ensures convenience for busy customers. From routine maintenance to complex repairs, our service team combines technical expertise with friendly professionalism to maintain your vehicle's value and safety.
Services
New Vehicle Sales
Certified Pre-Owned
Automotive Service
Parts Supply
Financing Services
Vehicle Appraisal
Maintenance Packages
Details
- Year established: 2014
Highlights and features
- Founded in 2014 by a lifelong automotive enthusiast with deep local roots
- Factory-trained technicians specializing in Mazda-specific repairs
- Offers financing solutions for all credit types through multiple lenders
- Convenient 7-day online scheduling for service and test drives
- Certified pre-owned vehicles undergo rigorous 160-point inspections
What people say
Extensive selection of vehicles
Professional service staff
Competitive financing options
Transparent pricing structure
Services
New Vehicle Sales
Velocity Mazda offers the complete lineup of new Mazda models including CX-5, CX-9, and MX-5 Miata. Our sales team provides personalized consultations, vehicle comparisons, and financing options. Every purchase includes comprehensive walkthroughs of vehicle features and warranty coverage.
Certified Pre-Owned
Our certified pre-owned program features late-model Mazda vehicles that pass a rigorous 160-point inspection. Each CPO vehicle includes extended warranty coverage, roadside assistance, and vehicle history report. This program combines affordability with Mazda's renowned quality standards.
Automotive Service
Our service department specializes in Mazda maintenance and repairs using factory tools and diagnostic equipment. Services include oil changes, brake repairs, tire rotations, and complex diagnostics. Technicians complete ongoing manufacturer training to stay current with Mazda's evolving technology.
Parts Supply
The parts department offers OEM Mazda components and accessories. From routine maintenance items like filters and fluids to performance upgrades, we ensure proper fitment and warranty compliance. Parts specialists assist with both in-store purchases and online orders.
Financing Services
Our finance team offers competitive rates from multiple lending institutions. Services include credit applications, lease vs purchase comparisons, and trade-in appraisals. We provide customized financing solutions for customers with varying credit profiles across East Texas.
People
Camden Jones
Founder
Camden Jones established Velocity Mazda in 2014 with a vision to create a customer-focused dealership that combines automotive expertise with community values. His leadership emphasizes integrity and personalized service.
Questions
What Mazda models are currently in stock?
We maintain inventory of CX-5, CX-9, MX-5 Miata, and other models. Check our online inventory for real-time availability.
Do you offer financing for customers with bad credit?
Yes, our finance team works with multiple lenders to develop custom solutions for all credit situations.
What service hours are available on weekends?
Our service department operates Saturdays from 7:30 AM to 1:00 PM. Closed Sundays.
Can I order parts online?
Yes, use our online parts request system or contact the parts department directly at 903-944-7872.
How do I schedule a vehicle service appointment?
Schedule online through our website or call our service department at 903-944-7872 during business hours.
Where is Velocity Mazda located?
We're located at 1930 W Southwest Loop 323, Tyler, TX 75701, serving customers across East Texas.
Videos
Reviews (5)
Alexis Bonner
Jan 03, 2022
Report
The buying experience was great. Getting it fixed and getting ahold of someone not so great. Took several calls and having to speak with different people to get my car up there and get fixed. Not to mention whoever my boyfriend just spoke to on the phone, letting them know hes been trying to speak with someone again, to get my car back treated him terribly. Wanted to trade in for a new Mazda but will be going elsewhere to get it. New comment* his third time driving up there (we live two hours away) to pick my car up, went to start the car and it still wont start and the guy told him he
Lacy LaForce
Nov 27, 2021
Report
Just bought a vehicle from Velocity Mazda. My first time buying a Mazda. This has been the best car buying experience I have ever had! Katie is amazing and was very honest with me! She was not pushy like I have dealt with in the past which was a nice breath of fresh air. Every staff member I encountered during this process was super nice and welcoming. Definitely will be recommending Velocity to friends and family!
Alex Miller
Oct 15, 2021
Report
I bought a car right out of college at Velocity Mazda (almost 7 years ago). It was an awesome experience; they say everything flows from the top down, and Camden (the owner) is a fantastic leader: simultaneously professional and personal. Anyway, almost 7 years later I have zero regrets about it. As a side note, this place has the fastest guest wifi in Tyler. I like getting my car service done here because of it.
Jim S.
Jul 11, 2021
Report
Call and ask for "V" (Viridiana). She provides top notch and incredibly friendly customer service. No matter what you're shopping for, give her a call and see what she can find for you. I happened to be on the market for a specific GMC Yukon XL (notably not a Mazda). I live 4+ hours from this dealership and found the GMC online at Velocity Mazda on a Thursday afternoon. That same afternoon, V and I exchanged additional photos and videos of both the Yukon and my trade in. By that evening, we had consensus as to a purchase price and trade in value (subject to in-person inspections). By that next
April Tucker
Jun 17, 2021
Report
Jose delivered some of the best customer service I have seen in a long time. He went above and beyond to help me! My credit wasn't the best but he took 2 days talking to different banks to get me into a car my family needed. He gave OUSTANDING one of a kind service. From start to finish he was determined to help me get into a car that I could afford. I will definitely be a repeat customer in the future! Thanks Jose and Velocity team yall did Outstanding service!
