Business Details
Your Trusted Ford Dealership in Cheektowaga, NY
Basil Ford has been serving the Cheektowaga, NY community for decades as a trusted Ford dealership. Our family-owned business prioritizes customer satisfaction through transparent practices and personalized service. We offer a comprehensive selection of new and used Ford vehicles, backed by competitive pricing and expert guidance from our sales team. Our state-of-the-art service center provides routine maintenance, EV repairs, and commercial vehicle support, ensuring every customer's needs are met. With over 4,000 positive reviews, we pride ourselves on building lasting relationships through reliability and exceptional service.Our EV-certified technicians and Pro Elite Commercial Service designation reflect our commitment to specialized expertise. From financing options to convenient pickup and delivery services, we aim to make every interaction seamless. Our parts department offers genuine Ford accessories and OEM parts for all vehicle types. As a locally rooted business, we understand the importance of community trust and long-term customer care. Whether you're purchasing your first car or maintaining a commercial fleet, our team is dedicated to exceeding expectations.
Services
New Vehicle Sales
Used Vehicle Sales
Ford Service Center
Commercial Vehicle Service
EV Charging Solutions
Highlights and features
- Locally owned family business serving Western New York for decades
- EV-certified technicians for specialized electric vehicle maintenance
- Pro Elite Commercial Service Center for heavy-duty fleet repairs
- Over 4,000 verified customer reviews praising our transparent service
- Comprehensive one-stop shop for sales, service, and parts
Associations and certifications
- Pro Elite Commercial Service Center
- EV-Certified Technicians
What people say
Pleasant and welcoming
Smooth transaction
Honest service
Comfortable waiting lounge
Expert technicians
Services
New Vehicle Sales
Basil Ford offers the latest Ford models including F-150 trucks, Mustang Mach-E EVs, and Explorer SUVs. Our sales team provides expert guidance through financing options and trade-in valuations. We maintain competitive pricing on all new inventory with special offers available.
Used Vehicle Sales
Our certified pre-owned inventory includes reliable Ford models and other brands. We offer transparent pricing with vehicle history reports and inspection records. Financing specialists help customers find affordable payment plans for used vehicle purchases.
Ford Service Center
Our factory-trained technicians perform oil changes, brake repairs, and complex diagnostics. The service center handles all Ford models including commercial trucks and electric vehicles. We offer pickup and delivery within a designated radius for customer convenience.
Commercial Vehicle Service
As a Pro Elite Commercial Service Center, we specialize in heavy-duty truck maintenance and fleet servicing. Our facilities handle dump trucks, cargo vans, and contractor vehicles with dedicated service bays and commercial parts inventory.
EV Charging Solutions
We provide EV charging station installation guidance and maintenance for Ford electric models. Our EV-certified technicians perform battery diagnostics and software updates. The dealership offers education on home charging options and federal tax incentives.
Questions
What Ford models are currently in stock?
Our inventory includes new 2025 Ford Bronco Sport, Maverick, and Explorer models. Check our website for real-time availability or contact us directly for specific vehicle inquiries.
Do you service non-Ford vehicles?
While we specialize in Ford models, our service center technicians can handle most domestic and imported vehicles for routine maintenance and repairs.
What financing options are available?
We offer Ford Credit financing, AZX payment plans, and traditional auto loans. Our credit specialists work with all credit types to find suitable financing solutions.
Are service appointments required?
Walk-ins are welcome for basic maintenance, but we recommend scheduling appointments for specialized services to ensure timely service bay availability.
Do you offer vehicle pickup and delivery?
Yes, we provide complimentary pickup and delivery within a designated service radius for scheduled maintenance and repair appointments.
What commercial vehicle services do you provide?
Our Pro Elite Commercial Service Center handles heavy-duty repairs, fleet maintenance, and specialized truck services including dump trucks and contractor vehicles.
Videos
Reviews (7)
Terry S.
Jan 04, 2022
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Aaron was very helpful and understanding of my cars issues, and made the entire process that much less stressful
C. K. SaltySmallFry
Jan 03, 2022
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Mike was amazing! He found me a beautiful hardly used car perfect for what I needed. He drove it to my house and let me take it to show my husband and then drive it back to the dealership. Very pleased with Basil and my experience at the dealership! Thank you!
Joey Contrino
Dec 22, 2021
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They were very helpful and I would go there to get a car from them. William was the best salesman I have had.
Leroy Kt Thompson
Dec 21, 2021
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Christina in the service department, and Jenny were WONDERFUL. Both went above and beyond to make my experience great. I recommended raises and acknowledgement to both..💪💯
Carol McArthur
Dec 21, 2021
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Basil Ford is a great company to work with for your vehicle to get done they are always nice an very friendly all the time. I will give them 10 out to 10 when we went for our vehicle.
Sara Trombley
Dec 20, 2021
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Great customer service and family type sales experience feeling. If you want a vehicle and don’t want the typical sales gimmicks, this is the place to go! John Patton did a wonderful job for the sale of my lease. Very pleased with the entire process and all of those involved in the process from first contact to delivery 👍🏼
Shikini McClain
Dec 20, 2021
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The sales associate named Nick was professional, patient, and polite, no pressure. The whole process to trade/buy a vehicle was painless. I came back the following morning to complete financing and the wait wasn't long and Michael the finance associate was also professional and polite. I appreciated the entire experience.
