Business Details
50+ Years
experience
Your Trusted Partner for Reliable Transportation & Tour Services
Five Star Tours & Charter Company has been a leader in safe, reliable transportation and tour services in San Diego and the U.S. - Mexico border region since 1972. As a woman-owned, family-operated business, we combine decades of expertise with a personalized touch, offering custom tours, corporate shuttles, and group travel solutions. Our modern fleet and bilingual drivers ensure seamless experiences, while our commitment to safety and sustainabilityevident in our Random Drug & Alcohol Testing Program, eco-friendly practices, and fuel-efficient routingreinforces our reputation as a trusted provider. Recognized as one of Californias top tour and transportation companies, we continue to innovate with advanced technologies and tailored services for schools, corporations, and travelers. 
Services
Charter Bus Services
Shuttle Services
San Diego City Tours
Brewery & Winery Tours
Mexico Baja Tours
Holiday Tours
Sports Tours
Multi-Day Tours
Cruise Ship Excursions
Cross Border Shuttles
Details
- Year established: 1972
Highlights and features
- We have over 50 years of expertise in transportation and tour services.
- Our bilingual drivers ensure clear communication for local and international travelers.
- We adhere to strict safety standards with a Random Drug & Alcohol Testing Program.
- Our fleet includes modern, comfortable vehicles for all group sizes.
- Committed to sustainability with fuel-efficient routes and eco-friendly practices.
What people say
Outstanding service
Professional and knowledgeable guides
Stress-free travel
Perfectly organized trips
Unforgettable experiences
Services
Charter Bus Services
Charter Bus Services by Five Star Tours provides modern motorcoaches and buses for group travel. Our vehicles accommodate 2 to 56 passengers, ideal for corporate events, school trips, and private charters. With professional drivers and comprehensive insurance, we ensure comfort, safety, and timely arrivals. Our fleet spans San Diego, Los Angeles, and beyond, offering flexible itineraries tailored to your schedule. Book reliable transportation for weddings, conferences, and large-scale events with confidence.
San Diego City Tours
San Diego City Tours showcase top attractions like Balboa Park, La Jolla, Old Town, and Coronado. Our guided tours combine historical insights with scenic coastal views, perfect for first-time visitors and returning guests. Bilingual guides enhance your experience with local expertise. Enjoy seamless access to landmarks, shopping districts, and cultural sites. Choose from daily departures or custom itineraries to explore San Diegos vibrant neighborhoods and landmarks at your preferred pace.
Mexico Baja Tours
Mexico Baja Tours by Five Star Tours explore Baja Californias highlights, including Tijuana, Rosarito Beach, Ensenada, and Valle de Guadalupe. Discover coastal beauty, wine country charms, and cultural landmarks. Our bilingual guides provide insider access to local cuisine, markets, and natural wonders. Cross-border logistics are handled seamlessly, ensuring stress-free travel between San Diego and Baja. Ideal for day trips or multi-day excursions.
Cruise Ship Excursions
Cruise Ship Excursions offer guided day trips from San Diego, Long Beach, San Pedro, and Ensenada ports. Explore San Diegos zoo, Hollywood landmarks, Ensenadas wine region, or Los Angeles attractions. We coordinate pickup and drop-off times to align with cruise schedules. Our expert guides and comfortable transportation ensure memorable shore experiences tailored to time constraints and interests.
Luggage Storage
Luggage Storage in downtown San Diego provides secure, convenient storage near the Cruise Ship Terminal, Santa Fe Depot, and Convention Center. Store bags before check-in, after hotel check-out, or during tours. Affordable rates and extended hours ensure flexibility. Our downtown location allows hands-free exploration of Gaslamp Quarter, Petco Park, and Balboa Park attractions with peace of mind.
Questions
How do I book a tour with Five Star Tours?
Book directly through our website or contact us at +1.619.848.1688 for personalized assistance with reservations.
What destinations do you offer tours to?
We provide tours to San Diego, Los Angeles, Baja California, Las Vegas, and other regional and international locations.
Are your vehicles modern and safe?
Yes, our fleet includes modern, well-maintained buses and vans with professional, certified drivers.
Do you offer cross-border transportation?
Yes, we specialize in cross-border shuttles between San Diego and Baja California, including Tijuana and Ensenada.
What sustainability initiatives do you have?
We reduce emissions through fuel-efficient routing, biodegradable cleaning products, and a biodiesel program.
Can I store luggage with Five Star Tours?
Yes, we offer secure luggage storage in downtown San Diego near major attractions and transportation hubs.
Reviews (5)
Miguel Udave
Jan 29, 2022
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HORRIBLE CUSTOMER SERVICE! Please stay away from this company. The owner is very unprofessional and rude. His office is always closed even when his hours are posted on yelp as open. I called and left a voicemail after waiting over an hour at his Santa Fe Depot office. He said, we changed our hours, not even a sorry. There is only one phone number available and when you try to talk to a live person the phone just rings.
Talked to the gentlemen in the information booth, ask him for an alternate number, he even said that the office is barely open and they only show up right before a scheduled tour
Talked to the gentlemen in the information booth, ask him for an alternate number, he even said that the office is barely open and they only show up right before a scheduled tour
Kristen Ramirez
Oct 25, 2021
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I followed all instructions from other Yelpers' reviews. My friends and I had a good experience renting bikes at this spot. Directions and expectations were really clear and user friendly. I definitely recommend this bike shop for rentals in San Francisco. Don't forget to reserve online for 20% off.
Bill Booker
Jul 05, 2021
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Do not use this service. We waited one hour at San Diego airport and our scheduled driver never showed up. We called only to get a voice message saying text us. After 1 hour wait and 4 text messages and 2 emails, someone finally texted us to say they couldn't pick us up and would notify Expedia to refund our money. Worse customer service ever. BEWARE.
Erin Simmons
Jul 04, 2021
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UPDATE: Response from Five Star is just as unprofessional as expected (Wrong company! We looked for your name and your not in our manifests). Attached is my confirmation and cancellation email from Five Star Tours & Charter Bus Company....are there 2 different companies in San Diego under the exact same name? I clicked on the direct link from my confirmation email which took me to a website matching your exact name and address. But of course If the manifest logs were accurate to begin with maybe they would have shown up for our tour. I have the confirmations and cancellations, if you're positive
Janice G. Washington
Jan 14, 2021
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There are not enough words in the English language to express how positively I feel about the staff particularly, Juan - and my experiences with Five Star Tours. March 2, 2020 was my second time traveling with Juan to beautiful Baja, California via Tijuana. Two other guests were also on the tour. With the approximate ten hours of the four of us spending time together, it felt like we were family. Juan was so passionate and knowledgeable as far as all things Mexico, Tijuana, Baja and the surrounding areas. It felt like we were given a history lesson about the country and its rich culture. In
