Business Details
50 Years
experience
Your Trusted Volkswagen Dealer in Chattanooga, TN
Village VW of Chattanooga is a family-owned dealership established in 1976, dedicated to providing exceptional automotive experiences. Our core philosophy centers on integrity, respect, and honesty, ensuring every customer receives fair pricing, transparent transactions, and personalized service. We offer a comprehensive selection of new Volkswagen models, including the Atlas, Tiguan, and ID.4, alongside a curated inventory of pre-owned and certified pre-owned vehicles. Our factory-certified service center employs master technicians using OEM parts to maintain vehicle performance and longevity.With a dedicated finance team, we connect customers with tailored financing solutions through national and local institutions. Our commitment to customer satisfaction extends to 24/7 online access, stress-free shopping, and amenities designed to enhance every visit. Recognized for our award-winning service and community-focused approach, we prioritize building lifelong customer relationships through reliability and expertise.
Services
New Car Sales
Used Car Sales
Certified Pre-Owned
Vehicle Service
Parts Department
Financing Options
Details
- Year established: 1976
Highlights and features
- Family-owned since 1976 with a legacy of integrity and customer focus.
- Certified pre-owned vehicles with manufacturer-backed warranties.
- Factory-certified service center using OEM parts for precision repairs.
- 24/7 online inventory access for convenient vehicle shopping.
- Award-winning team committed to stress-free, transparent transactions.
What people say
Exceptional service
Flawless car buying experience
Professional service
Fast service
Knowledgeable staff
Services
New Car Sales
We offer the latest Volkswagen models, including SUVs, sedans, and electric vehicles. Our inventory features the Atlas, Tiguan, ID.4, and more, all with competitive pricing and manufacturer warranties. Our sales team provides personalized guidance to help you find the perfect vehicle for your lifestyle and budget.
Certified Pre-Owned
Our certified pre-owned Volkswagen vehicles undergo a 100+ point inspection and come with extended warranties. These low-mileage, late-model vehicles offer exceptional value and reliability, backed by Volkswagen's certification standards. Financing and roadside assistance are included for added peace of mind.
Vehicle Service
Our factory-certified technicians provide maintenance and repairs using OEM parts and advanced diagnostic tools. Services include oil changes, brake repairs, and complex diagnostics, ensuring optimal vehicle performance. We prioritize quick turnaround times and transparent communication for every service visit.
Financing Options
Our finance team partners with lenders to offer tailored financing solutions for new, used, and certified pre-owned vehicles. We assist with credit approval, lease agreements, and payment plans to suit various budgets. Our goal is to make vehicle ownership accessible and financially manageable for every customer.
Questions
What financing options are available?
We offer competitive financing through partnerships with national and local lenders, including loans, leases, and special programs for qualified buyers.
What service hours do you offer?
Our service department is open Monday-Friday 7:30 AM-6:00 PM and Saturday 8:00 AM-4:00 PM for appointments and repairs.
What benefits do certified pre-owned vehicles offer?
CPO vehicles include extended warranties, roadside assistance, and a 100+ point inspection, ensuring reliability and value for used car buyers.
Do you have a wide selection of inventory?
Yes, we offer new Volkswagen models, certified pre-owned vehicles, and a diverse used car inventory spanning multiple brands and body styles.
How do I schedule service?
You can schedule service online via our website or by calling our service department at (423) 855-4981 during business hours.
Where are you located?
We are located at 6001 International Drive, Chattanooga, TN 37421, serving customers from Chattanooga, Dalton, and surrounding areas.
Reviews (4)
Matthew Edmondson
Jan 02, 2022
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Every-time I have to deal with this dealership it is the most sketchy business Ive ever interacted with, my vehicle had gone in for recall work and which I was told that I was going to get a call after the first of the year to let me know what the problem is. But the only reason it went to the dealership was to have the recall work done. I was told I do not get a vehicle to drive in the mean time and I had to pay at my own expense for a rental. I have dealt with recall related issues with other companys several times in the past in which they do in fact give loaners or provide a rental due
Megan Kritlow
Dec 26, 2021
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I have taken two of my vehicles this month for service with village. Charolene Smith was my service advisor both times. I have been very satisfied with the customer service both times. I would highly recommend Village Volkswagen of Chattanooga for all your service needs.
Jeff Holcomb
Dec 21, 2021
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The most unprofessional management I've ever dealt with. The below response show the pathetic attitude of the dealership as a whole. They failed to mention that after keeping my car 2 weeks on a factory recall, and without a phone call or any correspondence at all, I called them and they hadn't touched my car. This goes to poor management. I left it there on 11/2/21 and called them yesterday on 11/16/21; not 11/17/2021 as they posted. A full two weeks with no car and no correspondence. They said they needed parts; any competent manager would have called and given a date to bring it back rather
Jennifer Martinez
Dec 14, 2021
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Car buying process made simple.. Thank you for the awesome support from everyone involved... thanks Jeremy Holsomback, Brian Johnson, Jeff Newell, and Robert Rumfelt for making this possible. Helping a child establish credit via an automobile purchase can be a slightly daunting task... you all walked us through the process and made it look simple. Great deals and awesome service to boot. Looking forward to my next adventure with Village VW.
