True Auto

Business Details

Emergency

services

Extended Vehicle Warranty Protection

At True Auto, we specialize in providing comprehensive extended vehicle warranty solutions designed to protect vehicle owners from unexpected repair costs. Our coverage spans all 50 states, ensuring drivers can access certified repair services wherever they travel. With flexible payment options and a focus on transparency, we help customers select plans tailored to their specific needs and budgets. Our team prioritizes customer education, ensuring clients understand their coverage details before making a commitment. Backed by an A-rated insurance provider, we offer peace of mind through reliable claims processing and direct payment to repair facilities.

Our nationwide network of certified technicians guarantees quality service, while 24/7 roadside assistance provides additional security for emergencies. Customer testimonials highlight our commitment to ethical practices, personalized support, and efficient claim resolutions. By eliminating hidden fees and emphasizing long-term value over low-cost alternatives, we maintain trust with vehicle owners seeking dependable protection against mechanical failures.

Services

Extended Vehicle Warranty Roadside Assistance Claim Processing Coverage Customization Nationwide Service Network

Highlights and features

We offer 24/7 roadside assistance included with every plan
Our coverage extends across all 50 states with certified repair networks
We provide transparent pricing with no hidden fees
Our team offers personalized plan selection guidance without pressure sales
We partner with A-rated insurance providers for reliable coverage

What people say

No hidden fees 24/7 roadside assistance Nationwide coverage Personalized support Direct claim payments

Website

Update Listing

Services

Extended Vehicle Warranty

Our extended vehicle warranty plans cover major mechanical failures after manufacturer warranties expire. This financial protection includes transmission repairs, engine components, and electrical systems. Customers benefit from predictable monthly payments instead of unexpected repair costs, with coverage valid at thousands of certified repair facilities nationwide. The plans transfer seamlessly with vehicle ownership changes, maintaining resale value.

24/7 Roadside Assistance

This round-the-clock service addresses vehicle emergencies including breakdowns, flat tires, and lockouts. Certified providers handle fuel delivery, battery jumps, and towing to approved repair centers. Accessible through dedicated phone lines listed in contracts, this assistance operates nationwide with no per-incident fees. Customers receive immediate support while traveling, ensuring minimal disruption to their journeys.

Nationwide Service Network

Our service network spans all 50 states with thousands of certified repair facilities. Vehicle owners can locate participating shops through our online directory or customer service team. This extensive network guarantees quality repairs using OEM-certified parts, with direct billing eliminating out-of-pocket expenses. Coverage remains valid regardless of the vehicle's location during breakdowns.

Questions

What does the extended warranty cover?

Our plans cover major mechanical components including engines, transmissions, electrical systems, and climate control. Specific coverage details appear in contract documents with exclusions clearly outlined.

How do I file a claim?

Contact our claims department directly or work with any participating repair facility. We process approvals over the phone and pay providers directly using corporate credit.

Can I use any repair shop?

Our network includes thousands of certified providers nationwide. While customers may suggest preferred shops, coverage requires using approved facilities for guaranteed service quality.

Is coverage transferable?

Yes, our warranties transfer to new owners at prorated values, maintaining vehicle resale appeal without requiring reapplication processes.

What payment options exist?

Monthly payment plans provide affordable access to premium coverage without large upfront costs, with terms adjusted based on selected coverage levels.

Reviews (6)

Write a Review

Desh'S. Mess

Jan 16, 2022 Report

Tried canceling and got extremely rude service. I simply said Im canceling because i cannot afford anymore due to Covid, and he tried to give me several different options to continue paying. I said no still and he asked for a real reason as to why Im canceling then since he had all of these solutions. At this point it became personal reasons for canceling and i dont trust the company to pay them.

Deitrich Ward

Oct 16, 2021 Report

This company has very rude claims reps like Rob and the dont call you back speaking of supervisors . Also drop the ball on all claims ask for tear down for no valid reason then denies the claims. The put a used engine in my Kia Optima from a Kia Sedona with 3000 miles now my transmission need replacing which had. 12500 miles on it and the denied my claim saying it was a per existing problem which was not true now they want to cancel my contract and returns my money that I have paid then to get out of this but I will be going to small claims to file a lawsuit please I have filed a claim with

Luisana Pb

Aug 19, 2021 Report

ITS A SCAM!!! BEWARE MY MOM FELL FOR IT AND WHEN SHE NEEDED IT THEY SAID HER CONTRACT EXPIRED BEEN GIVING THEM FREE MONEY TO THIS LOSERS

Isabel Barajas

Jun 23, 2021 Report

Critical:Professionalism
Place is a scam, I got a letter my factory warranty expired. I was wondering how is that possible if I got my new car just a couple months agoplease dont fall for this. They could be taking a lot of money from you.

Kiriti Badam

Apr 25, 2021 Report

I didn't use their service, but they just sent me a letter indicating "vehicle protection has expired". It's a ridiculous effort to scam the people and they should be reported at some higher level to take an action against this company's marketing methods.

Tazhane Lamb

Oct 22, 2020 Report

I had a terrible experience with this company, they were very unprofessional. I called in to see if they would cover a issue with my car , I was transferred to Rob the claims manager and he was immediately rude he had no interest in helping, he tried debating the situation as if the information I was given was a lie .He asked me why were they looking at a part that you did not ask them to look at nor you were having a problem with at that point I no longer wanted to speak to him because all wanted to know is if they would pay for the issue and how to go about it , he said he was the claims