Business Details
44 Years
experience
Emergency
services
Trusted HVAC & Plumbing Experts in Durham, NC
Founded in Durham, North Carolina in 1982, we have dedicated over four decades to delivering premium heating, air conditioning, plumbing, and electrical services to residential and commercial clients. Our team of licensed, insured professionals combines extensive industry expertise with cutting-edge technology to ensure optimal system performance and energy efficiency. We prioritize customer satisfaction through transparent communication, 24/7 emergency availability, and comprehensive maintenance plans tailored to individual needs. Our reputation for reliability and technical proficiency spans the Raleigh-Durham metropolitan area and surrounding communities. By maintaining partnerships with leading manufacturers, we guarantee access to high-quality equipment and components.Our commitment to excellence is reflected in our 35+ years of service, thousands of satisfied clients, and a proven track record of resolving complex HVAC challenges. We stand by our work with satisfaction guarantees and written warranties, ensuring peace of mind for every client. Through continuous training and investment in advanced diagnostic tools, our technicians remain at the forefront of industry innovations. Our locally owned operation combines personalized service with corporate-level capabilities, making us the preferred choice for comfort and safety solutions in North Carolina.
Services
AC Repair
Heating Systems
Plumbing Services
Electrical Repairs
Commercial HVAC
Air Quality Solutions
Emergency Service
Maintenance Plans
System Installation
Drain Cleaning
Details
- Year established: 1982
Highlights and features
- Licensed, insured technicians with 35+ years of local experience
- 24/7 emergency service availability for urgent HVAC needs
- Satisfaction guarantee on all installations and repairs
- Custom maintenance plans to extend equipment lifespan
- Manufacturer-certified repair specialists for all major brands
What people say
Fast emergency response
Knowledgeable technicians
Competitive pricing
24/7 availability
Thorough explanations
Services
AC Repair
Professional air conditioning repair and maintenance for residential and commercial properties. Our licensed technicians diagnose and resolve cooling system issues promptly, using manufacturer-approved parts to ensure longevity and efficiency. Services include refrigerant recharge, compressor repair, and thermostat troubleshooting while maintaining energy cost savings.
Heating Systems
Comprehensive heating system installation, repair, and maintenance solutions for gas, electric, and geothermal systems. Our experts handle furnace, boiler, and heat pump services with emphasis on safety and efficiency upgrades. We offer 24/7 emergency heating repair during cold weather seasons.
Plumbing Services
Full-service plumbing solutions including drain cleaning, water heater repair, and fixture installation. Our licensed plumbers handle residential and commercial plumbing emergencies, sewer line issues, and preventive maintenance programs for both traditional and modern plumbing systems.
Commercial HVAC
Specialized HVAC services for commercial properties including restaurant equipment, medical facilities, and office buildings. We provide tailored maintenance contracts, system audits, and energy-efficient upgrades for large-scale operations while minimizing business disruption during installations.
Electrical Repairs
Complete electrical services for residential and commercial clients including panel upgrades, outlet repair, and safety inspections. Our certified electricians handle emergency electrical failures, aluminum wiring remediation, and code compliance upgrades to ensure property safety.
Questions
What HVAC services do you offer?
We provide full-service HVAC solutions including AC repair, heating system maintenance, ductless installation, emergency service, and energy-efficient upgrades for residential and commercial clients.
Do you offer 24/7 emergency service?
Yes, our team provides 24/7 emergency HVAC repairs with rapid response times for urgent heating and cooling issues.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all heating, cooling, plumbing, and electrical services.
Which areas do you service?
We serve Durham, Raleigh, Cary, Chapel Hill, Wake Forest, and surrounding areas in North Carolina's Triangle region.
Is financing available?
Yes, we offer financing options for approved customers on major HVAC replacement and installation projects.
Do you provide maintenance plans?
We offer annual maintenance agreements with priority service scheduling and system efficiency guarantees for heating and cooling equipment.
Videos
Reviews (4)
Shawn Cockerham
Nov 27, 2021
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Piedmont (Morgan Truelove) sold me an annual service plan for $200 per year in February 2021. I have called their office in excess of 5+ times now about scheduling my maintenance service since this past spring and no one has responded. They were suppose to come out once in the spring and once in the fall. This seems to be a common theme in their reviews so, buyer beware! I am now at the point of filing a fraudulent charge on my credit card since the service has yet to be performed for my business. I would strongly advise going elsewhere for services from this company.
Edit 12/2: This is a State
Edit 12/2: This is a State
Matt Foss
Sep 18, 2021
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This company installed a new AC and heating system for me last year that was supposed to include a 1-year maintenance plan. They did not show up for the scheduled maintenance visit, did not give an explanation why, and have not responded to my calls. I have been told on 3 separate occasions over the past 3 weeks that a manager will call me back; no one calls. I am upset that they breached their contract by not performing the included scheduled maintenance, but thankfully they have plenty of competitors in the area so that I can at least get it done by someone competent.
Sam T.
Aug 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Recently replaced my 20 year old HVAC system with a new Goodman HVAC system. Morgan and his crew were professional, knowledgeable, and hard working. Excellent, quality service. Thank you.
Services:AC installation,Heating system installation
Recently replaced my 20 year old HVAC system with a new Goodman HVAC system. Morgan and his crew were professional, knowledgeable, and hard working. Excellent, quality service. Thank you.
Services:AC installation,Heating system installation
Kevin Harrison
Jun 29, 2021
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I called Piedmont Heating and Air on Saturday about an issue with our Air Conditioning Unit. They called me back and scheduled a time for Sunday, arrived on time, and repaired the issue. The technical representative was polite and professional. He answered all of my questions. I would call Piedmont Heating and Air again in the future and would highly recommend their services.
