Business Details
15 Years
experience
Your Trusted Flooring Experts in Traverse City
Bay View Flooring is a family-owned and operated business serving Traverse City, Michigan for over 30 years. We operate a state-of-the-art 12,000 square-foot showroom and a 6,000 square-foot Flooring Outlet Center, offering comprehensive flooring solutions. Our team combines decades of industry experience with certified installation professionals to deliver quality products and service. We specialize in luxury vinyl, hardwood, laminate, carpet, and ceramic tile flooring options. Our commitment to customer satisfaction includes free in-home measurements, competitive pricing, and financing options through trusted partners. With recognition as a Top 66 U.S.Specialty Flooring Retailer and multiple local business awards, we maintain a reputation for excellence. Our knowledgeable sales staff provides expert guidance while our in-house installation teams ensure professional execution. We serve both residential and commercial clients throughout Northern Michigan. Our dedication to community involvement and customer-centric approach has made us a trusted local business. We continue to innovate with new product offerings while maintaining the personalized service that defines our company.
Services
Installation
Floor Refinishing
Financing
In-Home Measurements
Interior Design
Details
- Year established: 2011
Highlights and features
- We have 30+ years of local experience in the flooring industry
- Our installation technicians are certified professionals
- We offer competitive pricing in and around Traverse City, MI
- We provide free in-home measurements and financing options
- We've been awarded top 10 business by the TC Chamber of Commerce
What people say
Excellent service
Professional installers
Knowledgeable staff
Competitive pricing
Prompt service
Services
Floor Installation
Our certified installation teams deliver professional flooring installation services for residential and commercial properties. We handle luxury vinyl, hardwood, laminate, carpet, and tile flooring with precision and care. Our installers receive ongoing training and benefits to maintain the highest standards of workmanship.
Floor Refinishing
We offer hardwood floor sanding and refinishing services to restore worn or damaged wood floors. Our technicians use professional-grade equipment to rejuvenate your existing hardwood surfaces while maintaining structural integrity and aesthetic appeal.
In-Home Measurements
We provide free in-home measurements after product selection to ensure accurate project planning. A sales representative will visit your location to measure spaces and provide a detailed bid within 24 hours of your appointment.
Financing Options
We offer financing through Wells Fargo and Shaw to help customers manage flooring project costs. Our financing programs provide flexible payment solutions for both residential and commercial clients with approved credit.
Interior Design
Our trained sales staff provides interior design consultations to help customers select optimal flooring solutions. We offer weekly vendor-led training sessions to stay current with design trends and product innovations in the flooring industry.
People
Tim Hyland
Former Owner
With nearly 40 years in the flooring industry, Tim co-founded Bay View Flooring in 2011 after operating Floor Covering Brokers for 20 years. He built the company's reputation for quality service before semi-retiring.
Kathy Hyland
Former Owner
As co-founder with Tim, Kathy brought extensive flooring industry experience from their previous 20-year business venture. She helped establish Bay View Flooring's commitment to customer satisfaction before transitioning ownership.
Jonathan
Current Owner
As new owner with Margaret, Jonathan continues the legacy of quality service established by Tim and Kathy. He maintains the company's commitment to excellence while leading the business forward.
Margaret
Current Owner
Co-owner with Jonathan, Margaret shares the vision for maintaining Bay View Flooring's high standards. She works to preserve the business's reputation for exceptional service and community involvement.
Toby
Sales Representative
A knowledgeable sales professional who assists customers with flooring selections. Toby has earned positive customer feedback for his helpful approach and product expertise during the sales process.
Questions
What types of flooring products do you offer?
We offer luxury vinyl plank, hardwood, laminate, carpet, ceramic tile, and area rugs with various design options to suit different preferences and needs.
Do you provide installation services?
Yes, we have certified installation teams that handle all major flooring types with professional results and minimal disruption to your home.
Can I get financing for my flooring purchase?
We offer financing options through Wells Fargo and Shaw for qualified customers to help make your flooring project more affordable.
What are your business hours?
We're open Monday-Friday 9am-5:30pm, Saturday 10am-4pm, and closed on Sundays for your convenience.
Do you offer free measurements?
Yes, we provide free in-home measurements after product selection with a sales representative visiting your home within 24 hours.
What areas do you serve?
We primarily serve Traverse City and surrounding areas in Northern Michigan for both residential and commercial projects.
Videos
Reviews (5)
Paul Andrus
Jan 06, 2022
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Cindy was fantastic and easy to work with. Installers were professional and quick. Very happy with Bay View and the final result of our new flooring.
Paul A.
Paul A.
Rainbow Seamless
Jan 05, 2022
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Kevin & James did such an amazing job! Very pleasant to work with. Would recommend them to everyone! We absolutely love the new look! What a great team! Thank you!
Jackie Farr
Dec 28, 2021
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Paul and Luke did a great job installing our new carpet on the stairs. Not only does it look good, but they cleaned everything up afterwards... A+++++ for the Bayview Flooring Team of Paul and Luke!!! Also they were very friendly with our dogs :) which we appreciate.
A. Bennett
Dec 27, 2021
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Impressed does not begin to explain my experience today. Kevin and James were incredibly respectful and professional the entire time they were in my home, from keeping the snow outside to vacuuming once they were done. The beautiful finished product is inarguably indicative of their craftsmanship and dedication to the installation. Thank you to Kevin, James, and the entire Bay View Team for ensuring that the flooring in my home looks phenomenal. I recommend them whole-heartedly. And I'll absolutely request Kevin and James for install if they're willing to come back!
Amanda Johnson
Nov 05, 2021
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Bay View Flooring has wonderful customer service, from the moment I walked in, to the completion of our project. Their communication is very thorough, friendly and honest. We were also lucky enough to have Tom as our expert installer, who has years of experience and knows the ins and outs of all areas of trade (not to mention, a very kind and fun guy). Thank you!
