Business Details
50+ Years
experience
Your Trusted Flooring Experts in Greensboro, NC
Carpets by Direct has been serving North Carolina since 1960, establishing itself as a trusted family-owned business spanning two generations. Our commitment to quality flooring products and exceptional customer service has earned us an A+ rating from the Better Business Bureau and recognition as a silver member of the Greensboro Chamber of Commerce. We specialize in providing comprehensive flooring solutions for residential, commercial, and institutional clients, offering a wide range of products including carpet, hardwood, laminate, luxury vinyl tile, and area rugs.Our professional sales team and qualified subcontractors ensure every installation meets the highest standards, backed by warranties for complete customer satisfaction. With decades of industry experience and strong supplier relationships, we maintain competitive pricing and rapid installation capabilities. We support our clients with financing options through Synchrony and Wells Fargo, subject to credit approval, and prioritize principles of quality, service, and integrity in every transaction.
Services
Carpet
Hardwood
Laminate
Vinyl
Area Rugs
Installation
Financing
Room Visualizer
Details
- Year established: 1960
Highlights and features
- Family-owned since 1960 with two generations of industry expertise
- A+ rating from the Better Business Bureau for exceptional service
- Uses qualified subcontractors and warranties all installation jobs
- Offers financing through Synchrony and Wells Fargo for qualified buyers
- Maintains strong supplier relationships for competitive pricing and fast delivery
Associations and certifications
- Better Business Bureau
What people say
Timely service
Outstanding job
Professionalism
Quality work
Great experience
Services
Carpet Installation
Professional carpet installation services using high-quality materials and advanced techniques. Our team ensures precise fitting and finishing for residential and commercial spaces. Includes removal of old flooring and preparation of subfloors for optimal results.
Hardwood Flooring
Comprehensive hardwood flooring solutions including sanding, staining, and refinishing. We offer premium wood products and expert installation for durable, aesthetically pleasing results in homes and businesses.
Vinyl Flooring
Waterproof vinyl flooring installation for kitchens, bathrooms, and commercial spaces. Features COREtec products with realistic wood and stone designs for affordable, low-maintenance flooring solutions.
Area Rugs
Custom area rug creation and installation using premium carpet materials. Offers tailored sizes and edging options to complement any interior design while providing comfort and style.
Financing Options
Flexible financing solutions through Synchrony and Wells Fargo for qualified customers. Enables affordable access to premium flooring products with competitive interest rates and extended payment terms.
Questions
What types of flooring do you offer?
We offer carpet, hardwood, laminate, luxury vinyl tile/plank, and area rugs with various styles and price points.
Do you provide installation services?
Yes, we offer professional installation for all flooring products using qualified subcontractors with warranties on workmanship.
Are financing options available?
Yes, we offer financing through Synchrony and Wells Fargo for qualified buyers with competitive rates.
What areas do you serve?
We serve Greensboro, Winston-Salem, High Point, Burlington, and surrounding areas in North Carolina, plus parts of South Carolina.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau for exceptional customer service.
Do you have a showroom?
Yes, visit our Greensboro showroom to explore flooring samples and receive personalized design assistance.
Reviews (7)
Natalie Andrews
Jan 05, 2022
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Wow! Can I just say our experience with Carpets by Direct was awesome from beginning to end. Greg was our salesperson and the moment we walked in, he immediately graced us with his undivided attention and serviced us very efficiently and effectively. Greg sent us home with samples so that we could see what it would look like in our home and then scheduled a time to come and measure and scheduled a time for installation. Can I also brag on the installers! Salvador and his partner did an outstanding job and were very thorough with installation of our entire upstairs. To top it off, they moved the
Cindy Harrill
Nov 06, 2021
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I recently had new flooring installed in my home by Carpets by Direct.Greg Hardy is a real pro and guided me through this process.He is very knowledgeable ,helpful and answered all my questions.His crew were also pros.They said they would have my floors installed in two days and they actually completed the job in a day and a half.They were on time and did a beautiful job installing my floors.They cleaned up everything and even emptied my vacuum cleaner! Many thanks to everyone at Carpets by Direct.I am thrilled with my new floors!Great prices,too!
Lisa Woodard
Sep 05, 2021
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Our experience with Carpets by Direct was wonderful! We absolutely love the laminate we picked out..it goes really well with all the colors in the house and even more pleased that we decided to do the whole house. The guys worked really hard and finished the entire house in 2 days. We were very pleased with not having any transition strips except in front of the bathroomsit makes the flow look so smooth throughout the house. The guys were very professional and their work was phenomenal! I would highly recommend Carpets by Direct!
Janet Farist
Jul 22, 2021
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In todays world it is not very often one can definitively be a satisfied customer. I recommend Carpets by Direct to anyone needing flooring. Greg and staff were beyond helpful and the installers were even more fabulous! Save yourself a whole lot of time, stress and money and get your flooring from CbD! I will be a repeat customer
Drinda Axs
Jan 21, 2021
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Best expirence with Store personnel and installers. We had new carpet put down and it looks beautiful. Installers worked until the installation was finished and they also done a great job.
Patrick F.
Sep 27, 2018
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They were so great to work with. I had no idea that they sold mattresses! We purchased a Cheyenne pillow top. It was ordered and delivered very quickly. The quality is amazing and it was a great deal. We were very happy to get rid of our "bed in a box" from Amazon and get a real quality mattress. The customer service was great and the delivery was really white glove service. Highly recommended.
Stephanie H.
Jan 09, 2018
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I went in to possibly get a quote for doing my bathroom. The staff was so short and disinterested in helping me that I can't imagine going to and using them for any purpose when my mother question them about some pricing they done for a last year they became snarky and had quite a biting attitude towards her. And seem to bother to even help her. I imagine that any place would do a better job than they would. I can't imagine anyone spending their hard-earned money to be treated like crap.
