RMPDS assists consumer & household products companies in reducing their risk and liability. We collect product information as well as manage product exposures. This provides valuable data on formulation, toxicity, package labeling, package design and consumer usage that can be acted upon and leads to safer products over time.
We also transmit this information within 24 hours so you know of a product issue before you hear about it in the media, or worse, from a legal action. RMPDS becomes your partner in product stewardship and lifecycle. RMPDS's Quality Assurance department works closely with all clients to develop the necessary documentation to ensure regulatory compliance.
We also transmit this information within 24 hours so you know of a product issue before you hear about it in the media, or worse, from a legal action. RMPDS becomes your partner in product stewardship and lifecycle. RMPDS's Quality Assurance department works closely with all clients to develop the necessary documentation to ensure regulatory compliance.
Services
Pharmaceuticals
Report
RMPDS's Drug Center is a medical information management contact center with roots going back to 1977.
Initially conceived to support pharmaceutical product inquiries received by our Poison Center, the Drug Center now has decades of experience in directly supporting pharmaceutical and medical device companies in the areas of medical information provision, safety event reporting (adverse events, product complaints), patient/consumer assistance and technical inquiries.
Initially conceived to support pharmaceutical product inquiries received by our Poison Center, the Drug Center now has decades of experience in directly supporting pharmaceutical and medical device companies in the areas of medical information provision, safety event reporting (adverse events, product complaints), patient/consumer assistance and technical inquiries.
Medical Information Inquiries
Report
We collaborate with our clients to develop documented processes that meet their goals and program requirements to support the safe and effective use of your products by patients and their healthcare providers. We pride ourselves on exemplary customer service, both in our partnerships and while representing our clients to their customers.
Safety Reporting Intake
Report
RMPDS supports the safe and effective use of your products by detecting and collecting adverse events and reporting them to you. Our registered nurses and pharmacists get rigorous training to ensure they identify and capture appropriate information about any adverse events or product quality complaints.
Clinical Trial Support & Triage
Report
We can answer questions from prospective subjects, current patients and clinical study staff. RMPDS has experience supporting patient and provider needs related to your clinical trials. We can provide patients with information related to ongoing trials, including site information, inclusion/exclusion criteria, and frequently asked questions.
Corporate Support & Triage
Report
RMPDS provides assistance services to your company's customers while screening for adverse events or product quality complaints, and ensuring any safety reports are identified and escalated appropriately. Whether your customer requires directory assistance, has a question about patient assistance programs or a promotional campaign, our staff will handle the call with exemplary business telephone call etiquette.
Reviews
Be the first to review Rocky Mountain Poison & Drug.
Write a Review
