Business Details
Emergency
services
Your Trusted Pharmacy for Senior Medication Solutions
Thousand Cranes Pharmacy is an independently owned, California-licensed retail pharmacy dedicated to serving seniors, elderly individuals, and those with unique healthcare needs. With over 35 years of pharmacy experience, we specialize in medication management tailored to patients in senior communities, assisted living facilities, residential care facilities, and long-term care facilities. Our approach emphasizes reliability, predictability, and collaboration with patients, families, physicians, and facility medical staff to achieve optimal health outcomes.We offer innovative solutions such as customized medication packaging, timely refills and delivery, 24/7 service availability, and acceptance of most insurance plans. Adherence to HIPAA privacy guidelines ensures patient information remains secure. As a trusted local partner, we prioritize compassionate care and precision in every interaction, leveraging decades of expertise to address complex medication challenges while maintaining the highest standards of safety and compliance.
Services
Medication Packaging
Refill Management
Delivery Options
Insurance Processing
HIPAA Compliance
Highlights and features
- We offer 35+ years of pharmacy expertise in senior care.
- Our medication packaging ensures accurate, timely administration.
- Daily refill monitoring guarantees uninterrupted medication supply.
- 24/7 on-call service for urgent prescription needs.
- HIPAA-compliant operations protect patient privacy.
Services
Medication Packaging
We provide tailored medication packaging solutions including traditional vials, bubble packs, and Medicine-on-Time systems. These date- and time-specific formats ensure accurate dosing for seniors and facility residents. Our systems simplify administration while reducing errors, improving compliance for caregivers and patients.
Delivery Options
We offer flexible medication delivery through pick-up, mail order, or courier services. This accommodates urgent needs and ensures timely access across California. Our logistics network guarantees 24/7 availability for critical prescriptions while maintaining chain-of-custody standards for patient safety.
Refill Management
Our proactive refill program monitors medication levels and contacts physicians for renewals. This prevents supply gaps for facility residents and homebound patients. Using electronic prescriptions and automated alerts, we ensure uninterrupted treatment continuity aligned with care plans.
Insurance Processing
We accept most insurance plans including Medicare Part D. Our billing team verifies coverage and processes claims efficiently. Patients receive clear documentation for healthcare reimbursement accounts, while facilities benefit from streamlined invoicing for bulk medication needs.
Medication Records
We provide Medication Administration Records (MARs) with time-stamped entries for compliance tracking. These records meet regulatory requirements for care facilities and simplify audits. Patients receive comprehensive medication lists for doctor visits or hospital transitions.
People
Robert Masuda
CEO
Dr. Masuda leads pharmacy operations with over three decades of clinical and management experience. He oversees medication safety protocols and provider partnerships.
Brian Matsuno
Pharmacist
Dr. Matsuno manages prescription reviews and facility consultations. He specializes in geriatric pharmacology and medication interaction analysis.
Tina Yu
Pharm Tech/RN
Tina coordinates refill logistics and patient education. Her dual expertise ensures seamless medication administration support for caregivers and families.
Ellen Jacobson
Business Consultant
Ellen optimizes pharmacy workflows and compliance systems. She trains facility staff on medication management tools and insurance processes.
Questions
What medication packaging systems do you offer?
We provide traditional vials, bubble packs, and our proprietary Medicine-on-Time system with date- and time-specific compartments.
How do facilities register patients?
Facilities submit resident information, and our team coordinates with physicians to establish medication profiles and refill schedules.
Do you accept Medicare Part D?
Yes, we accept Medicare Part D and most major insurance plans. Our billing team verifies coverage during registration.
Are you open weekends?
Our office operates Monday-Friday 10AM-5PM, but we offer 24/7 on-call service for urgent prescription needs.
What documentation do you provide?
We supply Medication Administration Records (MARs), comprehensive medication lists, and annual summaries for insurance or medical purposes.
Reviews (1)
Peggy Cleary
Oct 13, 2016
Report
The problem is with Google Maps not with this place. It's NOT a retail pharmacy. I needed something urgently and I couldn't buy anything at all here.The people very politely referred me to Walgreens 2 blocks away, but Thousand Cranes should not appear when I search Google Maps for nearby pharmacies.
