We conduct thorough inspections at move-in and at move-out. We also conduct mid-term inspections if so chosen by the property owner. Inspections are done by our own maintenance division and there is a detailed electronic report with detailed pictures and descriptions. We carefully and systematically monitor on time payments using electronic tools.
In case of delinquencies we immediately engage with tenants to work to resolve payment issues quickly. Our Care team is continuously engaged with the tenants, answers questions and provides advice. This includes reminding tenants of lease rules and managing enforcement if necessary. Each of our customers has direct email and cell phone access to our management team and the company owner.
In case of delinquencies we immediately engage with tenants to work to resolve payment issues quickly. Our Care team is continuously engaged with the tenants, answers questions and provides advice. This includes reminding tenants of lease rules and managing enforcement if necessary. Each of our customers has direct email and cell phone access to our management team and the company owner.
Services
About
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We don't treat out clients like just another number. It's important that our property owners understand they will always be able to reach us when needed. Keeping our clients happy and profitable is our utmost priority. By focusing on delivering results and being responsive, we keep our clients satisfied and informed.
Pricing
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You can always reach me on cell if you have an issue or a question. You don't get this level of attention and focus from the big chains. I screen every tenant personally and I get your approval before I place a tenant in your house. Others don't do that. We help experienced and inexperienced owners make the right decisions, get the maximum potential out of your property, and we always stand behind our service.
Screening Criteria
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RentLucky operates in accordance with the Federal Fair Housing Act, as well as all state and local fair housing and civil rights laws. We do not discriminate against any person based on race, color, religion, gender, national origin, age, sex, familial status, handicap, disability, veteran status, or any other basis protected by applicable state or local laws.
New Owner Get Started
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If you have an HOA, please be sure to forward ALL necessary information to us, including Rules and Regulations, Tenant Info Sheet, etc. We do our best to assure that all utilities are switched over into the tenant's name once they have moved in. In order to expedite this, please provide us with ALL utility companies and their phone numbers:.
Owner FAQ's
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A. Because we provide the highest, personal level of service at a very reasonable price. The most important part of property management is finding the best tenant for you. Our entire screening process it conducted in person by Patrick, our owner, and CEO. Once we have the best possible tenant, our experienced staff handle every step along the way.
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