Business Details
38 Years
experience
Transform Your Home with Premium Flooring in Dallas, TX
Flooring Direct was founded in 1988 as Carrol Johns, Inc., with a mission to elevate integrity in the flooring industry across Dallas/Fort Worth. Rebranded in 2004, we remain locally owned and operated, prioritizing superior service and customer satisfaction. Our shop-at-home program brings premium flooring samples directly to clients, ensuring personalized selection and convenience. With over 35 years of experience, we offer 5-star installation, including furniture moving, cleanup, and haul-away of old materials.Our team is committed to transparency, competitive pricing, and meeting or beating competitor estimates. Recognized with 13 consecutive Angi Super Service Awards and a 4.9 Google rating, we guarantee timely installations and unmatched quality. Our financing options, including 36-month 0% interest, make home transformations accessible. We serve the Dallas-Fort Worth Metroplex and surrounding areas, ensuring every project aligns with our dedication to excellence and client-centric values.
Services
Flooring installation
Countertop services
Financing options
Shop-at-home program
Hardwood refinishing
Details
- Year established: 1988
Highlights and features
- We offer 36-month 0% interest financing with approved credit.
- Our 5-star installation includes furniture moving and full cleanup.
- We guarantee to meet or beat competitor written estimates.
- Locally owned and operated since 1988 in Dallas/Fort Worth.
- Award-winning service with 13 consecutive Angi Super Service Awards.
Associations and certifications
- Angi Super Service Award
- Google 5-Star Reviews
- Home Advisor
- Best Pick Reports
What people say
Very professional crew
Great job
Convenient samples
Perfectly installed
Top-notch service
Services
Flooring installation
Our full-service flooring installation includes furniture moving, old material removal, and cleanup. We handle carpets, hardwood, luxury vinyl, and tile with precision and care. Clients receive a free estimate and digital layout preview before work begins.
Countertop services
We offer custom granite and quartz countertops tailored to your space. Our in-home sample viewing helps you select the perfect finish. Installation includes expert fabrication and seamless fitting for kitchens and bathrooms.
Financing options
Access 0% interest financing for 36 months with approved credit. Our financing simplifies budgeting for large projects, allowing you to upgrade your home without upfront costs. Terms apply.
Shop-at-home program
We bring flooring samples directly to your home for personalized selection. Schedule a free appointment to view options in your space. Next-day appointments are available for convenience.
Hardwood refinishing
Restore your existing hardwood floors with our sanding and refinishing service. We use professional-grade equipment to eliminate scratches and wear, applying durable finishes for long-lasting beauty.
Questions
What areas do you serve?
We serve Dallas, Fort Worth, Plano, Frisco, Allen, McKinney, and surrounding North Texas areas.
Do you offer free estimates?
Yes, we provide free in-home estimates with no obligation for all flooring and countertop projects.
What financing options are available?
We offer 0% interest financing for 36 months with approved credit. Apply online for quick approval.
Can you match competitor prices?
Yes, we guarantee to meet or beat any competitor's written estimate for similar services.
How long does installation take?
Most projects complete within a week of scheduling, with next-day appointments available for estimates.
Are your installers insured?
All jobs are insured, and our team is legally authorized to work in the USA.
Reviews (5)
Varna B.
Oct 14, 2021
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Thank you flooring direct for our beautiful wood floors! We highly recommend this company. Michael our sales rep was excellent and gave us several options to replace the carpet on the stairs and the entire upstairs of our home which included two bedrooms, hallway, game room, and media room. The entire process was seamless. From the time we ordered our floors to beginning installation was about two weeks. Of course it depends on the manufacture you chose. The installers were extremely neat, and left our house impeccable at the end of each working day. .It has been about a month since the wood floors
Travis G.
Feb 05, 2021
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***update***
In the end, Flooring direct did come and replace all the carpet to fix the issue noted below. They also took care of all other concerned that were addressed. Despite the long time it took to get fixed, I am satisfied with product and flooring direct has follow up a year later to make sure all concerns are still performing to my satisfaction and fixed additional concerns I had. Overall I am a satisfied customer.
***update***
We are soon to be going on 6 months without our carpet issue resolved. Carpet manufacturer had inspection of carpet done at least 2 weeks ago and was told we would
In the end, Flooring direct did come and replace all the carpet to fix the issue noted below. They also took care of all other concerned that were addressed. Despite the long time it took to get fixed, I am satisfied with product and flooring direct has follow up a year later to make sure all concerns are still performing to my satisfaction and fixed additional concerns I had. Overall I am a satisfied customer.
***update***
We are soon to be going on 6 months without our carpet issue resolved. Carpet manufacturer had inspection of carpet done at least 2 weeks ago and was told we would
Andrew T.
Mar 21, 2019
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Terrible experience for me. It was of those times when a seller will sell anything just to sell. This guy was name Chris. He said two guys would come to install my kitchen floor but instead one guy came. I was promised that these "two guys" can help move the fridge and stove for us but the one install guy complain saying they don't usually do it. He had trouble moving the fridge alone, afraid I'm thinking he will might break it. I called and said if another person was coming to him and they said no. Then here's come the stove issue. Its a gas stove and I told the seller
Dena F.
Jun 29, 2018
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We had carpeting removed from our 3rd floor of our 4 story townhome and replaced with engineered wood. Hiro did our estimate and was very thorough. He even came back a second time to re-evaluate another option due to the engineered wood being less thick that the hardwood at the top of our stairs it would but up against. His alternative solution actually reduced the cost of the estimate some. The planks were ordered and came in quickly and they were able to work with my schedule to install them. It took a little over 2 days to install and they look awesome. The installers were prompt, courteous
Indigeno U.
Jun 28, 2018
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If you want to deal with people who don't show up on time, who start the work prior to receiving and confirming the material, who won't take blame for anything and just blame their supplier for their wrongdoings, blame the construction business for late delivery, someone who you have to follow up with all the time, someone who don't cleanup after, someone who can't turn things off after use and just leave them running, who won't lock your doors when they leave for the day, and someone who violate their contract by placing charges on your credit card prior to the completion
