Business Details
14 Years
experience
Emergency
services
Compassionate Veterinary Care for Pets in Arden, NC
Pinnacle Animal Hospital was founded in 2012 by Dr. Tim McMullan, who recognized the need for a veterinary practice that prioritizes both compassionate care for pets and meaningful relationships with their owners. Our mission centers on delivering high-quality veterinary care in an environment designed to foster trust and comfort for both animals and their families. We emphasize education, ensuring our team stays current with continuing education while empowering clients to make informed decisions about their pets' health. Our facility in Arden, NC, serves Asheville, Fletcher, and surrounding areas, offering comprehensive services from preventive care to emergency treatment. The hospital's design reflects our commitment to creating a welcoming space that feels less clinical and more like a partner in your pet's healthcare journey.With a team of experienced veterinarians, registered technicians, and support staff, we provide personalized care for dogs, cats, small mammals, reptiles, and exotic pets. Our approach combines advanced medical knowledge with a deep understanding of the human-animal bond, ensuring every patient receives individualized attention. We value transparency in communication, collaborative decision-making, and maintaining affordability without compromising care quality. Our clients consistently praise our responsiveness, expertise, and the genuine care shown to both pets and their people. Through ongoing community engagement and a focus on continuous improvement, we strive to be the trusted veterinary partner for families throughout their pets' lives.
Services
Veterinary Services
Diagnostic Services
Surgical Services
Dentistry
Emergency Care
Anesthesia
Radiology
Laboratory Services
Pharmacy
Flea Control Programs
Details
- Year established: 2012
Highlights and features
- We offer personalized care plans tailored to each pet's unique needs
- Our team provides stress-free visits through compassionate handling techniques
- We specialize in exotic pet care including small mammals and reptiles
- Our veterinarians maintain advanced expertise through continuous education
- We prioritize transparent communication and collaborative healthcare decisions
What people say
Best vet in Asheville
Same day appointments
Knowledgeable staff
Stress-free visits
Exotic pet expertise
Services
Veterinary Services
Our comprehensive veterinary services focus on preventive care, early disease detection, and treatment for pets throughout their lives. We provide routine checkups, vaccinations, and wellness exams while emphasizing client education about pet health. Our team works closely with owners to develop customized care plans that address each animal's specific needs, whether for dogs, cats, small mammals, or reptiles.
Emergency Care
We offer critical care services for pets experiencing medical emergencies during regular business hours. Our trained staff handles urgent situations like trauma, poisoning, and severe illness with immediate diagnostic testing and treatment. While we don't provide 24/7 emergency services, we prioritize same-day appointments for urgent cases and maintain partnerships with local after-hours emergency facilities for continuous care.
Dentistry
Our dental services include comprehensive oral exams, teeth cleaning, and treatment for periodontal disease in companion animals. We use modern anesthetic protocols to ensure safe procedures while addressing dental issues that can impact overall health. Our team educates owners about home dental care to maintain oral health between professional cleanings for dogs, cats, and exotic pets.
Diagnostic Services
We provide in-house laboratory testing and diagnostic imaging to quickly identify health issues in pets. Our capabilities include blood work analysis, urinalysis, digital radiography, and electrocardiography for accurate diagnosis. These tools help us detect conditions like diabetes, kidney disease, and heart problems early, enabling timely treatment interventions.
Surgical Services
Our surgical services cover routine procedures like spaying/neutering as well as complex soft tissue surgeries. We maintain strict anesthetic monitoring and post-operative care protocols to ensure patient safety. The surgical team works closely with pet owners to explain procedures, recovery expectations, and pain management strategies for optimal outcomes.
People
Dr. Tim McMullan
Managing DVM
Founder of Pinnacle Animal Hospital since 2012, Dr. McMullan graduated from The Ohio State University with his Doctor of Veterinary Medicine in 2001. He specializes in surgery and dentistry, bringing over two decades of veterinary experience to our practice while maintaining a passion for compassionate pet care.
Dr. Annie Golden
Associate Veterinarian
Joining Pinnacle in 2019, Dr. Golden earned her DVM from the University of Florida in 2007. With expertise in parasitology and practical medicine, she contributes 15+ years of veterinary experience while fostering a welcoming atmosphere that emphasizes thoughtful pet healthcare and client relationships.
Katie Head
Registered Veterinary Technician
A dedicated RVT since 2013, Katie graduated from AB Tech and has been with Pinnacle since her externship. Specializing in anesthesia and small animal care, she brings technical expertise while providing personalized attention to patients and clients through her deep knowledge of canine medicine.
Aubrey
Registered Veterinary Technician
Joining the team in 2017 after graduating from AB Tech, Aubrey specializes in dental care and client education. With extensive experience in small animal husbandry, she focuses on exceptional patient care while educating pet owners about proper dental maintenance and overall wellness.
Dr. J
Associate Veterinarian
A recent addition in 2024, Dr. J completed her veterinary education at NC State University. With seven years of clinical experience including five as a relief doctor, she brings adaptability and specialized knowledge in internal medicine, dermatology, and dentistry to our practice.
Questions
What services does Pinnacle Animal Hospital offer?
We provide comprehensive veterinary care including preventive exams, diagnostics, surgery, dentistry, emergency treatment, and specialized care for exotic pets. Our services cover pets' complete healthcare needs throughout their lives.
Do you treat exotic pets?
Yes, we care for small mammals like rodents and rabbits, as well as reptiles and amphibians, in addition to traditional dogs and cats. Our team has specialized expertise in exotic animal husbandry and treatment.
What are your emergency care hours?
We handle emergencies during regular business hours (Monday-Friday 8AM-6PM, select Saturdays 8AM-12PM). For after-hours emergencies, we recommend contacting our partner facility Carolina Veterinary Specialists in Asheville.
How can I schedule an appointment?
You can book appointments through our website's online scheduling system or by calling us directly at (828) 676-2332. We often accommodate same-day requests for urgent cases.
What areas do you serve?
We primarily serve Arden, Asheville, Fletcher, Fairview, Hendersonville, Candler, and Black Mountain, NC, with clients traveling from surrounding Western North Carolina communities for our specialized pet care services.
Reviews (5)
Mary Weathersbee
Dec 09, 2021
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Pinnacle Animal Hospital gave my snake such great care! They went above and beyond to house him overnight and give him the delicate surgery he needed and correct antibiotics. He showed signs of healing within 2… weeks post operation and is 100% himself now. I appreciate everyone who helped care for Dukino! He's living his best life. ❤️🐍
Stephanie Milani
Nov 30, 2021
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As always, we received stellar care from the staff at Pinnacle. They truly care about your pets' needs. Highly recommend!!!
Jennifer Michelle
Nov 10, 2021
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I’m new to the area and was recommended to come here by a friend and I’m so grateful for the care my cat has gotten. Scat was diagnosed and put on the right medicine and he’s getting back to his happy normal self. Thanks so much!!!
Eli Nelms
Oct 26, 2021
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Ive been taking my older dog to Pinnacle since I adopted her 5+ years ago. All of the staff weve interacted with since have been so kind and knowledgeable. She has had chronic and acute health issues since her adoption and Dr. Tim has always provided excellent care. Trustworthy, compassionate, friendly folks- I highly recommend them!
Renee Bedal Rafferty
Sep 29, 2021
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Had our first visit today with our three unique wobbly cats. Absolutely adore Dr. Bragg and the staff. I feel the visit was thorough and comprehensive for each individual cat. I appreciate the kindness & attention given to each. We will be back!
