Business Details
23 Years
experience
Emergency
services
Trusted HVAC & Plumbing Services in Myrtle Beach, SC
Founded in 2003, Dependable Service has established itself as a trusted provider of HVAC and plumbing solutions across the Grand Strand and surrounding areas. Our journey began with a commitment to honesty and excellence, driven by Dave Sodano's expertise as a master plumber and Michelle Sodano's dedication to quality service. Over two decades, we expanded our offerings to include HVAC services and rebranded to reflect our unwavering promise of reliability. Led today by Gerry Voorhees, our team combines technical proficiency with core values of integrity and compassion, ensuring every service call prioritizes customer needs. Our accredited apprenticeship program ensures the next generation of technicians embodies our standards of skill and character. We approach every project with transparent communication, personalized attention, and a focus on long-term relationships, treating each client's home or business as if it were our own.With 24/7 emergency availability and financing options, we remove barriers to essential services while backing all work with warranties for complete peace of mind. Our community roots run deep, with over 20 years of serving local residents and businesses through honest pricing, timely execution, and meticulous cleanup. Customer testimonials consistently highlight our technicians' professionalism, thoroughness, and ability to explain complex systems in accessible terms. From routine maintenance to urgent repairs, we deliver solutions that enhance comfort, improve efficiency, and protect property investments. This sustained focus on service excellence has earned us recognition as the preferred choice for both residential and commercial clients throughout Horry and Georgetown counties.
Services
Air Conditioning
Heating Services
Plumbing Repairs
Water Heater Installation
Duct Cleaning
Commercial HVAC
Emergency Services
Pipe Repair
Indoor Air Quality
Garbage Disposal Repair
Details
- Year established: 2003
Highlights and features
- 20+ years serving the Grand Strand with expert HVAC and plumbing services
- Locally owned with deep community roots and personalized service
- Comprehensive solutions from emergency repairs to system installations
- Accredited training program ensuring skilled, ethical technicians
- 100% satisfaction guarantee with all work backed by warranties
Associations and certifications
- Accredited Apprenticeship Program
What people say
Highly professional
Reasonable pricing
Timely manner
Knowledgeable staff
Thorough explanations
Services
Air Conditioning
Our HVAC technicians specialize in air conditioning installation, repair, and maintenance for residential and commercial properties. We service all major brands, ensuring optimal performance and energy efficiency. Emergency cooling solutions available 24/7 to restore comfort during peak summer heat.
Plumbing Repairs
From leaky faucets to major pipe failures, our licensed plumbers handle all residential and commercial plumbing issues. We offer camera inspections, hydro jetting, and same-day repairs with transparent pricing and guaranteed workmanship.
Water Heater Installation
We install and service electric, gas, and tankless water heaters with energy-efficient models that reduce utility costs. Our technicians ensure proper sizing and venting for both residential and commercial applications.
Indoor Air Quality
Improve home health with our air filtration and purification systems that remove allergens, pollutants, and odors. We install HEPA filters, UV light systems, and whole-house air cleaners compatible with existing HVAC systems.
Commercial HVAC
Tailored HVAC solutions for commercial properties including preventive maintenance contracts, system upgrades, and emergency repairs. Our technicians understand business continuity needs and work after hours when required.
People
Dave Sodano
Training Manager
Founder and master plumber with 20+ years experience. Transitioned from ownership to lead our accredited apprenticeship program, mentoring technicians in technical skills and professional ethics while maintaining service excellence standards.
Gerry Voorhees
Owner
Business consultant turned company leader with decade-long commitment to growth and team development. Focuses on operational excellence while maintaining core values of honesty and community service since 2012 partnership.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency HVAC and plumbing services for urgent issues like burst pipes or complete system failures.
What areas do you service?
We serve Myrtle Beach, Pawleys Island, Murrells Inlet, Conway, Surfside Beach, Socastee, Georgetown, North Myrtle Beach, and Garden City.
Are financing options available?
Yes, we offer financing plans for HVAC system replacements and major plumbing projects to qualified customers.
Do you warranty your work?
All services come with our standard warranty covering both parts and labor for your complete satisfaction guarantee.
How quickly can you respond to service requests?
Most non-emergency appointments scheduled within 24-48 hours, with emergency calls prioritized immediately upon receipt.
Are your technicians licensed and insured?
Yes, all our plumbing and HVAC technicians hold current licenses and undergo background checks with full insurance coverage.
Reviews (4)
Gene Whisnant
Dec 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Work was accomplished in a professional manner and technicians responded quickly to calls & questions.
Service:Installation
Work was accomplished in a professional manner and technicians responded quickly to calls & questions.
Service:Installation
Philip Filiatrault
Nov 24, 2021
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Chris did a nice job replacing the valve on the pipe leading to the outside hose connection. I asked him if he was vaccinated because my wife has gone through numerous surgeries and her immune system has been compromised. So she is vulnerable to the virus. He said he was not vaccinated so I gave him a mask to wear since he did not have one. I also kept my distance. In the future, I want only vaccinated technicians in my house. I think DS Plumbing should require their people to be vaccinated. It's the decent thing to do. I've heard all the excuses. But do it for your customers, if not for yourself
Dorothy Flaherty
Oct 19, 2021
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Joey showed up on time and was very pleasant and efficient. I would definitely recommend this company.
Kellan Kirchin DeCaro
Feb 22, 2021
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Now that we’ve FINALLY gotten our refund I think it’s safe to BLAST the absolute worst company I have EVER dealt with! Anyone that knows me knows I don’t just go on a rant for no reason...Dependable Service Plumbing & Air is the most unprofessional company I have ever dealt with and I’ve been in customer service 15 years now. I truly hope no one else ever has to go through what we did. Becoming a home owner has taught us a lot and of course things are gonna happen but I honestly can’t believe ANY company is allowed to treat ppl this way. I mean being late and not
