Business Details
50+ Years
experience
Your Trusted Partner for Flooring Solutions
Star Floors has built a reputation as a trusted flooring provider through decades of dependability, fair pricing, and superior craftsmanship. Our locally knowledgeable account managers understand regional housing markets and design trends, ensuring tailored solutions for every client. As a family-owned business since 1907, we prioritize customer service above all else, implementing rigorous quality control through technician training and supervised installations.Our turnkey approach combines nationwide buying power with personalized service, offering competitive pricing on premium materials while maintaining a 100% focus on client satisfaction. With over a century of legacy and a commitment to continuous improvement through client feedback, we deliver flooring experiences that exceed expectations.
Services
Carpet
Hardwood
Laminate
Tile
Luxury Vinyl
Waterproof Flooring
Natural Stone
Area Rugs
Details
- Year established: 1907
Highlights and features
- We offer over 20 years of experience in flooring solutions
- Our mobile showroom brings hundreds of flooring options to your home
- Family-owned business committed to community involvement
- Licensed installers ensure highest quality service
- Next day appointments available for urgent needs
Services
Carpet Installation
Our carpet installation service combines premium materials with expert craftsmanship for residential and commercial spaces. We offer extensive selection from leading brands like Mohawk and Karastan, with options for every budget and lifestyle. Professional technicians ensure precise fitting and long-lasting durability.
Hardwood Flooring
Premium hardwood flooring solutions featuring durable oak, maple, and hickory options from trusted manufacturers. Our installation experts create timeless interiors while maintaining structural integrity. We offer both solid and engineered wood solutions for various property types.
Luxury Vinyl Tile
Waterproof luxury vinyl tile installations that mimic natural materials while offering superior durability. Our Armstrong Lutea and Mohawk collections provide stylish, low-maintenance options for high-traffic residential and commercial areas.
Mobile Showroom
Convenient mobile showroom service delivering hundreds of flooring samples directly to client locations. Our specialists assist with material selection under actual lighting conditions, enabling informed decisions without visiting physical stores.
Senior Living Flooring
Tailored flooring solutions for senior living facilities with safety-focused materials and non-disruptive installation processes. Our specialists address unique requirements for independent living, assisted care, and memory support environments.
Questions
What flooring options do you offer?
We provide carpet, hardwood, laminate, tile, luxury vinyl, waterproof flooring, natural stone, and area rugs from top manufacturers.
Do you offer financing options?
Yes, we provide flexible financing solutions to help customers afford their dream flooring projects.
How long does installation take?
Most residential installations complete within 1-3 days depending on project size and complexity.
Do you serve areas outside Dallas?
We serve Plano, Allen, Southlake, Frisco, and surrounding Texas communities.
Are your installers licensed professionals?
Yes, all our technicians are licensed, trained, and supervised for quality assurance.
Reviews (6)
Ricardo Schwartz
Mar 23, 2021
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Stay away from this company ,
really bad customer service , the final product it is a disaster , every thing they touched was not done correctly really a nightmare , the company ruined my marble back splash , the fooling , and the stairs leading to the second floor still not done , because they do not have the skill to comply with the city code , I gave them a chance to come back and fix the mess this company did to my house , but nothing ,
Rich the general manager is a man that does not stand behind his word , and is not to be trusted ,
do yourself a favor , go do business some place else.
really bad customer service , the final product it is a disaster , every thing they touched was not done correctly really a nightmare , the company ruined my marble back splash , the fooling , and the stairs leading to the second floor still not done , because they do not have the skill to comply with the city code , I gave them a chance to come back and fix the mess this company did to my house , but nothing ,
Rich the general manager is a man that does not stand behind his word , and is not to be trusted ,
do yourself a favor , go do business some place else.
Elaine W.
Feb 05, 2021
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Recently had tile work done on 3 bathrooms. Sales was very knowledgeable and not pushy at all and went the extra mile to get the tile I wanted. Job was well coordinated and happy with execution and outcome. They really mean it when they say they want you to be satisfied.
Tj Abatelli
Nov 25, 2019
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They tore the carpeting when stretching and covered it up. Now after a year we have a hole in the carpeting in the middle of our floor. We are now having to pay someone else to fix it. They also used roofing nails for our transitions. After complaining they redid it, but I still get stabbed from the tack strips that were not fixed. I would give 0 stars if possible. The installers did not know what they were doing. The customer service person did help fix a few things, but they also told me I was slandering their company. I sent photos of the terrible work they did which resulted in a $200 discount
Kelly Rix
Sep 07, 2019
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It was a struggle to reach Joe and get my appointment set from the start. I had call the home office, speak with his boss to get a timely response. He set the appointment and the afternoon before my install he sent me a text message (didn't pick up the phone) to tell me the shipment had been damaged and they needed to reschedule. I rent my home and altered my rental schedule to accommodate the install appointment and then had to cancel booked renters to accommodate the reschedule. That's two times lost income for me and when I asked how I would be compensated for the lost income he said "they don
Susie Costigan
May 16, 2019
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I could not have been more pleased with the experience from start to finish. I was under a huge time constraint and Craig Downey got it done. I will recommend Star Floors to everyone.
Susie Costigan
Susie Costigan
Jennie C.
Sep 30, 2017
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Salesman has no experience on what is possible for a remodel, the make promises that are not possible. Then they send subcontractors that don't speak english. The vinyl material is the cheapest I have seen and tore within a week.
