Business Details
9 Years
experience
Your Trusted Partner for House Cleaning Services
Founded in 2017, Smiles Are Maid Cleaning Agency operates as a trusted intermediary connecting Metro Detroit residents with thoroughly vetted independent house cleaners. Our rigorous selection process ensures every cleaner meets strict criteria, including background checks, in-person interviews, and verification of professional references. We prioritize client satisfaction through a 200% happiness guarantee, offering re-matches or re-cleans if expectations aren't met. Our streamlined online booking system allows clients to schedule services effortlessly while maintaining full control over their cleaning experience.With cleaners averaging 4-5 years of experience, we combine the personal touch of local professionals with the reliability of a national brand. Our commitment to transparency includes no hidden fees and secure post-service payments. By handling scheduling, communication, and quality assurance, we ensure both clients and cleaners benefit from a seamless, mutually beneficial service model.
Services
House Cleaning
One-Time Cleaning
Regular Cleaning
Deep Cleaning
Move-In/Move-Out Cleaning
Details
- Year established: 2017
Highlights and features
- We guarantee 200% customer satisfaction with re-clean or re-match options
- All cleaners undergo background checks and in-person interviews
- Secure online payment system with post-service transaction processing
- Average cleaner experience of 4-5 years with verified references
- Flexible scheduling with 48-hour modification notice period
What people say
Top-notch service
Dependable and reliable
Quick turnaround
Consistent quality
Professional cleaners
Services
House Cleaning
Our comprehensive house cleaning service connects clients with experienced professionals for regular or one-time cleanings. Cleaners average 4-5 years experience and undergo rigorous background checks. We ensure consistent quality through verified references and in-person interviews, with payment processed securely online only after service completion.
Deep Cleaning
Specialized deep cleaning addresses hard-to-reach areas and high-traffic zones with attention to detail. Our vetted professionals use proven techniques for thorough results, focusing on kitchens, bathrooms, and living spaces. Clients receive satisfaction guarantees with options for re-cleans if needed.
Questions
How do I book a cleaning service?
Visit our website, enter your ZIP code, select room count, choose date/time, and complete payment after service completion.
What screening process do cleaners undergo?
All cleaners pass criminal background checks, provide 6 references, and complete in-person interviews.
What payment methods are accepted?
We accept major credit/debit cards through our secure online payment portal.
Do you offer satisfaction guarantees?
Yes, our 200% happiness guarantee includes re-cleans or re-matches if unsatisfied.
Can I change my cleaning schedule?
Yes, with 48-hour notice through our online client portal.
Reviews (6)
Destiny Wagner
Dec 05, 2021
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Smiles are Maid is efficient, fair with pricing, and very detailed. I would recommend them to anyone.
Lanette Boileau
Dec 02, 2021
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Showed up two hours past a two hour window. Charged for a 6.5 hour clean, but were gone in 2 hours. Basic cleaning ignored. ExamplesDust on furniture and hearth and many other places completely untouched . Glass table tops not cleaned (I.e. still have drinking glass ring clearly visible), absolutely no corners cleaned, on top of basic under table and chair cleaning. (Extremely superficial swipe at floors). Wooden bedroom furniture untouched. Window ledges clearly ignored (including obvious, very visible ones like over the sink.). This is a partial list. Dont waste your time and money. After
Gina C.
Nov 16, 2021
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Angelique did an amazing job at my dad's home. He's become quite the hoarder so this was no easy task. However, Angelique stepped up to the challenge. She was thorough, professional, and a pleasure to work with. I highly recommend!
Tabitha Hill
Nov 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Cleaning was very detailed and immaculate. I have never had a better cleaning service as far as the details of my house. Small touches of the house were amazing. The cleaners arrived on time, were very professional, and brought all their supplies. Kellis team is the best and I will definitely be using them again!
Service:Deep clean
Cleaning was very detailed and immaculate. I have never had a better cleaning service as far as the details of my house. Small touches of the house were amazing. The cleaners arrived on time, were very professional, and brought all their supplies. Kellis team is the best and I will definitely be using them again!
Service:Deep clean
Mark G.
Nov 05, 2021
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They do a decent job cleaning, but they are difficult to schedule and show up only sporadically once you're a customer.
Katie Moscatello
Aug 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Kate was great my house was nice and clean when she finished thank you!
Service:Deep clean
Kate was great my house was nice and clean when she finished thank you!
Service:Deep clean
