Business Details
50+ Years
experience
Your Trusted Healthcare Revenue Cycle Management Partner
Founded in 1964, Professional Claims Bureau (PCB) has dedicated over five decades to mastering healthcare revenue cycle management. As a family-owned business spanning three generations, we combine deep industry expertise with personalized service, treating every client as an extension of our own team. Our comprehensive solutionsincluding insurance follow-up, medical debt collections, and custom revenue cycle strategiesare designed to maximize client revenue while minimizing costs.With a contingency-based model, we guarantee results without hidden fees, ensuring transparency and trust. Our commitment to innovation, ethical practices, and cutting-edge security measures solidifies our reputation as a leader in healthcare financial solutions.
Services
Insurance Follow-up
Medical Debt Collections
Receivable Management
Revenue Cycle Consulting
Medical Practice Management
Custom Revenue Solutions
Details
- Year established: 1964
Highlights and features
- We offer 50 years of specialized expertise in healthcare revenue cycle management.
- Our family-owned business provides personalized service with unmatched client support.
- We deliver full-spectrum solutions tailored to each client's unique needs.
- Our contingency-based pricing ensures payment only for verifiable results.
- Advanced security systems protect client data with 24/7 monitoring and encrypted backups.
What people say
Most trusted vendor
Excellent service skills
Outstanding performance
No patient complaints
Significant revenue improvement
Services
Insurance Follow-up
Our team optimizes insurance follow-up processes to ensure timely reimbursements. By acting as an extension of your business office, we streamline claim submissions and resolve denials efficiently. This service reduces administrative burdens while maximizing revenue recovery for healthcare providers.
Medical Debt Collections
We employ respectful, proven methods to collect medical debts without compromising patient satisfaction. Our approach balances assertiveness with empathy, ensuring compliance and minimizing complaints. Clients benefit from improved cash flow and reduced accounts receivable backlogs.
Revenue Cycle Consulting
Our experts analyze and optimize revenue cycles to enhance cash flow and operational efficiency. Customized recommendations address billing inefficiencies, compliance risks, and cost management. This service empowers clients to achieve sustainable financial improvements.
Medical Practice Management
We provide end-to-end practice management solutions to streamline daily operations. From billing to patient communications, our services improve workflow efficiency and reduce administrative overhead. Practices gain more time to focus on patient care.
Custom Revenue Solutions
Our team designs bespoke revenue cycle solutions for unique client needs. Whether short-term projects or long-term partnerships, we adapt our expertise to fit specific requirements. This flexibility ensures optimal outcomes across diverse healthcare environments.
Questions
What services does PCB offer?
PCB provides insurance follow-up, medical debt collections, revenue cycle consulting, practice management, and custom financial solutions for healthcare providers.
How is PCB different from competitors?
We combine 50 years of healthcare expertise with personalized service, contingency-based pricing, and end-to-end revenue cycle solutions.
Does PCB handle third-party collections?
As of March 31, 2024, PCB no longer services third-party accounts. Active accounts have been transferred to Receivables Management Partners, LLC.
How does PCB ensure data security?
We use 24/7 surveillance, encrypted backups, secure login systems, and audit trails to protect client and patient information.
What industries does PCB serve?
We specialize in hospital and physician practice revenue cycle management, with expertise across all healthcare billing complexities.
Reviews (6)
Philip Laccone
Aug 03, 2021
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Sophie is a Doll! Each time I call regarding my account she returns my calls immediately when she is not available! Thank you Sophie for your wonderful service.
Sheree Carrington
Jul 23, 2021
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I recently had a problem with my mothers medical bill that was mistakenly sent to collection. As you can imagine this caused great anxiety. Luckily I got Sophie on the phone. She was very professional and helpful in getting the problem fixed in a timely manner. Thank you Sophie!
Jackie Hannan
May 15, 2021
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Sophie was so very kind and very professional. She is amazing I need a little more time to get money together she was so understanding!! Thank you so much Sophie!!!!
Jillian Papadopoulos
Jan 23, 2021
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I have been dealing with Sophie at PCB for over a year now and she is an absolute doll and pleasure to work with. She is so kind and understanding and helps me in any which way possible. I truly appreciate her help !
Helen Daversa
Jan 12, 2021
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I spoke with Katrina who is was amazing. I had eye surgery the end of 2017, unfortunately in the beginning of 2018 my husband had a stroke. Needless to say my bills were put on hold, although I had paid some of them. I was so confused with all the bills and payments I had made. When I spoke with Katrina, she went above and beyond to help me sort things out and settle my outstanding debt. She never once made me feel uncomfortable about my bills, she only helped. In my opinion, she is a very valuable employee to this company.
Andrea Mudie
Dec 02, 2020
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In January of 2019 I was taken to the ER and I was out of work for some time and was unable to keep up with my bills. Sophie from PCB was very helpful and patient. Sophie will call and check up on me and make sure that I wasn't falling behind. We need more people in the workplace like her. Thanks sophie for all your help.
