Business Details
Emergency
services
Full-Service Property Management in San Diego, CA
Priority One Real Estate has served San Diego property owners and investors for over four decades, combining deep local market expertise with proven systems to protect and enhance real estate investments. Our full-service approach includes strategic marketing, rigorous tenant screening, and guaranteed rent collection processes, ensuring property owners receive consistent returns. We operate without long-term contracts, earning trust monthly through transparent communication and accountability. Our team of seasoned professionals utilizes advanced technology platforms to streamline property management while maintaining personalized service. Backed by hundreds of 5-star reviews, we guarantee legal compliance with California Association of Realtors standards and San Diego County regulations.Emergency maintenance services are available 24/7, and our proprietary vendor network ensures quality repairs at competitive rates. With a 30-day tenant placement guarantee and automated financial reporting systems, we deliver measurable results that have made us San Diego's top-rated property management company. Our growth strategy focuses on maintaining 100% occupancy rates through data-driven pricing and targeted digital marketing across major platforms like Zillow and social media. The leadership team combines over 40 years of collective experience in real estate investment management, including specialized services for out-of-town property owners.
Services
Property Management
Tenant Screening
Rent Collection
Maintenance Services
Legal Compliance
Eviction Assistance
Market Analysis
Tenant Placement
Financial Reporting
Emergency Repairs
Highlights and features
- We have over 40 years of combined local property management experience in San Diego.
- Our process ensures rent payments are delivered via direct deposit by the 12th each month.
- We provide 24/7 emergency maintenance services for urgent property needs.
- Our tenant placement guarantee covers re-leasing costs if tenants break leases within 12 months.
- We operate month-to-month without long-term lock-in contracts.
Associations and certifications
- Pacific Southwest Association of REALTORS REAL Awards
- California Department of Real Estate
What people say
Responsive communication
Efficient management
Reliable tenant placement
Excellent property management
Smooth and worry-free experience
Services
Property Management
Our comprehensive property management services cover all aspects of rental property oversight, including marketing, tenant relations, and maintenance coordination. Professional teams handle day-to-day operations while implementing strategic rent optimization strategies that maximize returns. The service includes regular property inspections, detailed financial reporting, and 24/7 emergency response capabilities to ensure property owners experience complete peace of mind.
Tenant Screening
Our rigorous tenant screening process combines credit analysis, background checks, and rental history verification to identify qualified residents. Advanced evaluation systems assess financial stability and tenancy track records while maintaining fair housing compliance. The multi-step verification ensures property owners receive reliable tenants who demonstrate consistent payment history and respect for rental properties throughout the lease term.
Rent Collection
Automated rent collection systems ensure timely payments with multiple digital payment options for tenant convenience. Guaranteed deposit timelines provide owners reliable income by the 12th of each month through direct deposit technology. The service includes late fee enforcement, payment tracking, and comprehensive financial reporting tools accessible through secure online portals for complete transparency and recordkeeping.
Maintenance Services
Emergency and routine maintenance services operate through a pre-vetted vendor network that ensures quality workmanship at competitive rates. 24/7 response teams handle urgent repair requests while scheduled maintenance coordination minimizes property downtime. The service includes work order tracking, cost estimation, and preventative maintenance recommendations to preserve property value and tenant satisfaction.
Legal Compliance
Comprehensive legal compliance services ensure all operations adhere to California Association of Realtors standards and San Diego County landlord-tenant regulations. Expert teams maintain up-to-date lease agreements, handle eviction proceedings, and provide compliance guidance. The service includes documentation preparation, fair housing enforcement, and legal risk mitigation strategies to protect property owners through complete regulatory adherence.
People
Marc Cohen
Owner and Broker
Marc Cohen, licensed broker with DRE#01442659, has led Priority One Real Estate since its inception. With 25+ years of local market expertise, he specializes in strategic property management solutions for San Diego investors.
Melissa Cohen
Co-Owner & Broker Associate
Melissa Cohen combines real estate expertise with hands-on management experience as co-owner and broker associate. She brings DRE#01883301 licensed operations oversight to Priority One's property management services while maintaining client-focused leadership in San Diego's competitive rental market.
Dianne Gulyas
Director of Property Management & Sales
Dianne Gulyas oversees property management operations with DRE#01318361 licensed expertise. Her 20-year career in San Diego real estate includes specialized experience managing residential portfolios and maintaining client relationships through transparent communication and results-driven strategies.
Veronica Sharp
Administrative Support
Veronica Sharp provides critical administrative support with a focus on operational efficiency. She manages client communications, coordinates property documentation, and ensures seamless day-to-day operations while maintaining professional standards across Priority One's service portfolio.
Questions
How does Priority One Property Management collect rent from tenants?
Rent is due on the 1st of each month with late fees starting on the 4th. Tenants pay through our online portal that provides automated payment processing and account balance tracking.
What types of properties does Priority One manage?
We specialize in residential properties including single-family homes, condominiums, townhouses, and apartment complexes throughout San Diego County and surrounding areas.
How does Priority One handle property maintenance emergencies?
Emergency maintenance calls access our 24/7 hotline for immediate response. Our pre-vetted vendor network prioritizes urgent repairs like plumbing failures, heating issues, and structural concerns.
What tenant screening processes does Priority One use?
Our screening includes credit checks, criminal background verification, employment confirmation, and rental history evaluation through specialized property management software systems.
Does Priority One offer guarantees for property owners?
Yes, we provide multiple guarantees including rent deposit assurance, tenant placement commitments, and month-to-month service without long-term contracts.
How does Priority One determine rental pricing strategy?
We use market data analysis, comparable property evaluations, and demand trends to optimize rental pricing that maximizes returns while maintaining occupancy goals.
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Reviews (5)
Carolina Munoz
Aug 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Great communication, honesty and very professional and up to date in easy to communicate technology. The property was in great shape too. Thank you Priority One
Great communication, honesty and very professional and up to date in easy to communicate technology. The property was in great shape too. Thank you Priority One
Zack C.
Jul 27, 2021
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I contacted Priority One and met Diane who I asked about a rental listing and was told that it was no longer available but another unit was. I submitting my application within hours of the new posting. A couple days later I was messaged that the unit was no longer available. However another couple days passed and Diane told me it was still available. She even asked when the earliest I could come see the property. I responded within 24 hours that I could visit ASAP but got an auto reply that she was out of office due to the holiday weekend. When I inquired again after the weekend she said it wasnt
Isabella G.
Jun 16, 2021
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The property that we rented from this management company had us clean and replace everything, and then went ahead and charged us cleaning and replacement fees for everything. Not to mention they charged us extra "trash" fees for apparently throwing things away that we never did. We were one of the only tenets in the building that weren't white, which made us feel like they'd not fairly and properly return our deposit, but we hoped that since we paid for carpet cleaning services and bug spraying services (even though the company who performed the service told us it was unnecessary
Kevin Glenn
Mar 18, 2021
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Fantastic service and super responsive. Dianne has been a joy to work with and had all the answers for every one of my questions. I appreciated that she was quick to return my email even though she already had a lease out on the property we were interested in. Thankfully that fell through and we were able to snag an amazing house with the best team in the business. The rental process has been a breeze and the technology they use makes the whole process amazing. I was able to view the property, sign paperwork, pay my deposit, and submit important documents in one day, all without ever having to
Joanna Gerolaga
Jan 26, 2021
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Dianne at Priority One Real Estate has been my property manager for the duration of my time living in San Diego. Ive lived in two different properties under her management and this company made renting from them such a breeze! From attentiveness to effective communication, you can tell how genuinely Priority One Real Estate cares about their tenants as well as homeowners. We will 100% be considering Priority One Real Estate when it comes time to invest in our own rental property in San Diego. Thank you so much Dianne for making living in San Diego such an enjoyable experience.