Business Details
2 Years
experience
Emergency
services
Trusted Long-Term Care Pharmacy Services
Polaris Pharmacy Services is a long-term and post-acute care pharmacy dedicated to being a trusted partner in care. With over 60 years of combined leadership experience in long-term care pharmacy services, we prioritize personalized service, quality healthcare, and innovative technology solutions. Our mission is to deliver exceptional pharmacy services that enhance patient care while helping facilities manage financial and regulatory challenges. We offer a comprehensive suite of clinical programs, including formulary management, prior authorization assistance, and pharmacy informatics, all supported by a dedicated team of consultant pharmacists, nurse consultants, and customer care representatives. Our technology platforms, such as PolarisDirect and PolarisConnect, streamline communication and medication management, ensuring timely and accurate service.Locally owned and independently operated, we provide rapid decision-making and direct access to compassionate professionals who prioritize resident care. Through programs like Polaris at Home, we focus on preventing hospital readmissions by ensuring medication compliance post-discharge. Our commitment to quality is reflected in our partnerships with healthcare providers, where we deliver cost-effective solutions, educational resources, and survey preparation support. We serve facilities across 20+ states, offering tailored services that address specific operational needs while maintaining regulatory compliance. Our dedication to excellence has earned us testimonials highlighting reliable delivery, exceptional customer service, and transformative support during critical processes like facility surveys.
Services
Formulary Management
Prior Authorization Assistance
Pharmacy Informatics
Clinical Programs
Medical Director Consulting
PolarisDirect
PolarisPrescribe
Polaris at Home
PolarisCares
Polaris Academy
Details
- Year established: 2024
Highlights and features
- We offer a dedicated clinical team with decades of long-term care pharmacy experience.
- Our formulary management program reduces medication costs while maintaining clinical quality.
- We provide HIPAA-compliant technology platforms for seamless pharmacy operations.
- Our prior authorization assistance minimizes administrative burdens for facilities.
- Locally owned with rapid decision-making capabilities and personalized service.
What people say
Deliver on time
Excellent customer service
True partner
Impressive technology
Dedicated team
Services
Formulary Management
Our Formulary Management program reviews medication orders to identify lower-cost or more clinically appropriate alternatives within the same therapeutic class. We collaborate with prescribers to optimize medication regimens for cost efficiency, clinical effectiveness, and safety while maintaining compliance with regulatory standards. This service helps facilities reduce pharmacy expenses without compromising patient care quality.
PolarisDirect
PolarisDirect is a HIPAA-compliant communication platform enabling secure, real-time interactions between facilities and our pharmacy team. It streamlines controlled substance ordering, resolves medication issues without faxing, and provides prescriber access to critical information. This mobile-friendly solution enhances operational efficiency while ensuring compliance with regulatory requirements for controlled substance management.
Polaris at Home
Polaris at Home prevents hospital readmissions through web-based medication discharge programs and management tools. Patients receive structured support to maintain medication compliance post-discharge, reducing readmission risks caused by medication non-adherence. This service bridges the gap between facility care and home management, improving long-term patient outcomes.
Clinical Programs
Our clinical programs include medication regimen reviews, QAPI compliance support, and psychotropic utilization monitoring. Consultant pharmacists collaborate with healthcare teams to optimize medication therapy, ensure regulatory compliance, and provide education on best practices. These programs enhance clinical outcomes while reducing regulatory risks for healthcare facilities.
Prior Authorization Assistance
We handle insurance company requirements for prior authorization by submitting necessary documentation promptly. This service reduces administrative burdens on facility staff, ensuring timely medication access while maintaining compliance with insurance regulations. Our team works directly with payers to secure approvals efficiently.
People
David Rombro
Chief Executive Officer
David Rombro leads Polaris Pharmacy Services with decades of long-term care pharmacy experience, focusing on personalized service and quality healthcare delivery.
Steve Baker
Chief Operating Officer
Steve Baker oversees daily operations, leveraging extensive pharmacy expertise to ensure efficient service delivery and regulatory compliance.
Todd Zisek
Executive VP of Operations
Todd Zisek manages operational strategies, combining pharmacy knowledge with leadership to enhance facility support and service quality.
Robert Meyer
Chief Financial Officer
Robert Meyer directs financial operations, ensuring fiscal responsibility while maintaining commitment to affordable, high-quality pharmacy services.
Lisa K. Shelton
VP of Clinical Services
Lisa K. Shelton leads clinical initiatives, applying her expertise in pharmacy and geriatric care to improve patient outcomes and regulatory compliance.
Questions
What services does Polaris Pharmacy offer?
We provide formulary management, prior authorization assistance, clinical programs, HIPAA-compliant communication tools, and discharge medication support for long-term care facilities.
How does Polaris help with cost containment?
Our formulary management and covered alternative medication programs reduce pharmacy costs while maintaining clinical quality and regulatory compliance.
What technology solutions are available?
PolarisDirect enables secure controlled substance ordering, while PolarisConnect offers a web portal for invoice management, order tracking, and clinical resources.
How does the prior authorization process work?
We handle documentation submission to insurance companies, reducing administrative burdens and ensuring timely medication access for patients.
Which states do you service?
We serve facilities in Florida, Michigan, Ohio, Minnesota, Wisconsin, North Carolina, South Carolina, Georgia, Virginia, Tennessee, Maryland, DC, Pennsylvania, West Virginia, California, New Jersey, and Missouri.
