Business Details
10 Years
experience
Emergency
services
Your Trusted Pharmacy for Specialty Medications in La Mesa, CA
Frost Medical Pharmacy has been serving patients across California for over 18 years, combining extensive industry experience with a commitment to personalized care. Our team of dedicated professionals specializes in dispensing specialty medications, including treatments for organ transplant, mental health, oncology, and HIV/AIDS, while addressing common barriers like insurance billing and prior authorization requirements. Located in La Mesa, we prioritize maintaining a comprehensive inventory of medical products and employ medication management protocols to empower patients in their health journeys. Our pharmacy operates as a trusted intermediary between healthcare providers and patients, emphasizing quality service, competitive pricing, and free same-day delivery across San Diego County.With a focus on accessibility, we offer flexible prescription refill and transfer options through in-person, mail, or delivery services. Our staffs expertise ensures timely medication access while maintaining compliance with industry standards. We remain closed on weekends and national holidays but provide after-hours consultation services to address urgent needs. Through consistent investment in staff development and operational efficiency, we strive to deliver reliable, patient-centered care that meets the evolving needs of our community.
Services
Prescription Services
Compound Drugs
Refill & Transfer
Prescription Delivery
Specialty Medications
Details
- Year established: 2016
Highlights and features
- We offer 18 years of specialized pharmacy experience.
- Our team manages prior authorizations for specialty medications.
- Free same-day delivery available across San Diego County.
- We provide personalized medication management protocols.
- Flexible prescription refill and transfer options available.
Services
Prescription Services
We specialize in filling complex specialty prescriptions, including medications for chronic conditions like HIV/AIDS, oncology, and organ transplant. Our team works directly with insurers to resolve prior authorization issues, ensuring timely access to critical treatments while maintaining strict quality control standards.
Prescription Delivery
Our free same-day delivery service covers all of San Diego County, ensuring patients receive medications promptly without compromising safety or storage requirements. This service maintains competitive pricing while adhering to strict pharmaceutical handling protocols for temperature-sensitive and specialty medications.
Specialty Medications
We provide access to high-cost specialty medications requiring specialized handling and administration. Our pharmacists coordinate with prescribers and insurance providers to manage complex billing processes, prior authorizations, and patient assistance programs for treatments related to mental health, oncology, and transplant care.
Compound Drugs
Our compounding services create customized medication formulations to meet unique patient needs, including dosage adjustments, allergen-free preparations, and alternative delivery methods. This service follows strict compounding standards while maintaining compliance with state and federal pharmaceutical regulations.
Refill & Transfer
We streamline prescription refills and transfers through multiple access points, including phone, in-person, and delivery options. Our system ensures accurate medication tracking while providing flexible fulfillment methods that accommodate individual patient schedules and accessibility requirements.
Questions
What specialty medications do you handle?
We specialize in medications for chronic conditions including HIV/AIDS, oncology treatments, mental health prescriptions, and post-transplant care drugs.
Do you offer delivery services?
Yes, we provide free same-day prescription delivery across all areas of San Diego County.
How do I transfer my prescription?
Call us at (858) 560-1911 to initiate a prescription transfer. We'll coordinate with your previous pharmacy for seamless service.
Can you help with insurance issues?
Our team works directly with insurers to resolve prior authorization requirements and billing challenges for specialty medications.
What are your operating hours?
We're open Monday-Friday 9:00 AM - 5:30 PM. Closed weekends and national holidays with after-hours consultation available.
Reviews (6)
Samuel G.
Jul 22, 2021
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The customer service here is great. The pharmacist actually caught an error on my prescription and clarified it with the physician. They deliver my meds on time and for free. No complaints from me or my wife.
Marvin G.
Jul 21, 2021
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Sadly have to give this Pharmacy a one star as after speaking to the pharmacist today I am livid. This is the second time they sent me a drug subscription but with a different manufacturer without at least asking me what current brand I take . Especially for my anti rejection medicine changing a drug manufacture requires that I be monitored and take lab work more frequently to make sure I don't have any issues with the switch over. Thank god I caught this myself and talked with my doctors who managed the transition . Today they did the same thing with my atrovastatin changed the manufacture
Nancy K.
Jun 10, 2021
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WORST PHARMACY EVER! I was told that it would be a 15 or 20 minute wait, here it is 45 minutes later and they are still not done. If I would have known that it would take so long I would have went elsewhere to begin with. SLOW, SLOW, SLOW.
Lysa L.
May 18, 2019
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I asked what brand generic they have for my condition because all generics are different. They wouldn't disclose that over the phone. You can't tell me over the phone what I'm potentially putting in my body? You only find out when you get the medicine. I had called maybe two months earlier and the person on the phone happily told me the generics available. They weren't the generics that work, and they said to call back in a couple of months to see what was available. So either the person on the phone didn't know what they were talking about or there was a change in policy
Marc C.
Feb 14, 2019
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Excellent pharmacy. Customer service is top notch. We get lots of meds and they are great in helping us stay on track with the doses changing all the time and the constant refills. Super nice from the pharmacist to the front desk workers. We are a complicated customer and they helped out so much in transferring everything from another pharmacy that wasn't performing. The delivery service is amazing. Thank you Frost Pharmacy.
Keith M.
Dec 14, 2017
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They are very friendly and always get your perscription correct. They have other things like chips and drinks and if you are a Radys employee then you get a small discount. I highly recommend them.
