Business Details
39 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning in San Francisco
Since 1987, North American Chem-Dry has been San Francisco's trusted provider of professional carpet and upholstery cleaning services. Founded on the principles of innovation and customer satisfaction, we utilize the patented Hot Carbonating Extraction method to deliver deeper, healthier cleanings with faster drying times. Our locally owned and operated business takes pride in using eco-friendly solutions like 'The Natural,' which effectively remove dirt and allergens without harsh chemicals.With decades of combined experience, our certified technicians serve residential and commercial clients across all San Francisco districts, prioritizing transparency, reliability, and exceptional results. Our commitment to quality has earned us numerous positive reviews and a reputation as the premier choice for carpet care in the Bay Area.
Services
Carpet Cleaning
Upholstery Cleaning
Pet Urine Removal
Tile & Grout Cleaning
Area Rug Cleaning
Wood Floor Cleaning
Commercial Cleaning
Carpet Repair
Water Extraction
Granite Countertop Renewal
Details
- Year established: 1987
Highlights and features
- Locally owned since 1987 with 30+ years of San Francisco expertise
- Uses patented Hot Carbonating Extraction cleaning method
- Eco-friendly 'The Natural' cleaning solution with no soapy residue
- Certified technicians trained in advanced stain removal techniques
- Same-day service available with 1-2 hour drying times
What people say
Professional and dependable
Thorough pet urine removal
Quick drying times
Excellent customer service
Noticeable allergen reduction
Services
Carpet Cleaning
Our Hot Carbonating Extraction method uses 80% less water than steam cleaning for faster drying. The Natural solution lifts dirt and allergens without harsh chemicals, preserving carpet warranties. Certified technicians handle residential and commercial jobs with same-day service available.
Pet Urine Removal
P.U.R.T. treatment breaks down urine crystals at the molecular level for permanent odor removal. UV light detects hidden stains, and subfloor treatment prevents recurring smells. Effective for both dog and cat urine on carpets and upholstery.
Upholstery Cleaning
Deep-cleaning process removes dirt, allergens, and stains from all fabric types. Non-toxic solutions protect delicate materials while restoring appearance. Includes optional protectant application to resist future stains on sofas, chairs, and office furniture.
Tile & Grout Cleaning
Low-moisture system cleans porous tile surfaces and grout lines without harsh chemicals. High-pressure extraction removes built-up grime, followed by sealing to prevent microbial contamination. Restores original appearance with minimal disruption to schedules.
Commercial Cleaning
Customized plans for offices, hotels, and retail spaces. Services include carpet, upholstery, and tile maintenance with 1-2 hour drying times. Technicians accommodate business hours to minimize operational impact while meeting industry-specific cleanliness standards.
People
Mike Rivera
Owner
Mike Rivera has owned North American Chem-Dry since 1987, expanding from San Francisco to Sonoma County. Born in Puerto Rico and raised in SF, he brings over 35 years of local expertise. A community-focused entrepreneur, Mike prioritizes customer satisfaction and eco-friendly practices.
Questions
What makes Chem-Dry different from steam cleaning?
Our low-moisture method uses 80% less water, dries in 1-2 hours, and avoids mold risks associated with traditional steam cleaning.
Do you service commercial properties?
Yes, we provide customized cleaning plans for offices, hotels, and businesses across San Francisco with minimal operational disruption.
How long do carpet protectants last?
Our protectant treatments typically last 6-12 months, depending on foot traffic and maintenance practices.
Can you remove old pet stains?
Our P.U.R.T. treatment effectively breaks down even set-in pet urine stains and odors at the molecular level.
Do you offer same-day service?
Yes, we provide same-day appointments when requested before 11:00 AM for urgent cleaning needs.
Are your cleaning products safe for children and pets?
Our 'The Natural' solution is non-toxic, biodegradable, and safe for families with children and pets.
Videos
Reviews (6)
Foodie S.
May 28, 2020
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We have been doing business with Mike and his crew for 10 years now and we are satisfied with their service. They have been deep cleaning, sanitizing the carpet in our office, 10,000 square feet. They are professional, nice people, reliable. Highly recommended! We are a Consulting Firm in North Beach/Fisherman's Wharf area in SF.
Linda Z.
Apr 03, 2019
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North American Chem-Dry came to my condo today to clean my carpets, rugs, and a pretty old but functional recliner chair. Bradley did an awesome job and I am so pleased with the results. Their prices are competitive (I had called around first) and they even have coupons on their website. All my pet stains are completely gone. I was also amazed how the recliner turned out because its stains were pretty old and now they are gone. Bradley was totally upfront about how old stains on upholstery or carpet may not come out easily and I appreciated his honesty. But in fact he was able to remove them.
David S.
Jan 03, 2019
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Again, Mike sends another reply to me how many years later. If I got the receptionist name wrong, it is bc I am not great with names. The company, though, was certainly the correct one. If Mike would just let it go, I'd be willing to consider a follow up positive review for his mediation. But Mike can't let it go, & this is just BAD BUSINESS. No four letter words required. The story and exchange here says it all.
Harpreet S.
Jul 24, 2018
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They gave us an estimate of $170 for small apartment and had us schedule the service. In the day of appointment they asked $395. Very unprofessional
Ronnie D.
Feb 22, 2018
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The carpet looks worse after they came in to clean. Talked me into a deep clean because they said that's what it would take to get the stains out. Their machine was leaking all over our carpet which created more stains, all they did was push the dirt around, then the carpet took 24hours to dry. I'm disgusted. How do these people live with themselves? I ended up paying 500.00 for a carpet that looks worse than it did before they came. I'm calling the BBB.
Alisa M.
Feb 15, 2018
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Skip this place. Don't be deceived by the false advertising of 3 rooms for $85 special on their website. The cleaning guy came, cursed because we live on the third floor with no elevator. Then looked around our place and jacked up one living room, a hallway and half a room to $200. He didn't want to do the work and left very rudely because we said that was not what we were quoted. He said "too bad".
Wasted our time waiting for his arrival and he came into our homes with such negativity.
Wasted our time waiting for his arrival and he came into our homes with such negativity.
