Business Details
50+ Years
experience
Emergency
services
HVAC Installation Maintenance Repair Virginia Beach
Founded in 1968, Guy Smith Heating & Cooling has served Hampton Roads communities for over 50 years with a commitment to personalized customer service. Our licensed technicians specialize in HVAC, plumbing, and generator installation, maintenance, and repair, delivering quality solutions for residential and commercial clients. With over 130 combined years of experience, we prioritize integrity, expertise, and community relationships. In 2019, longtime HVAC professionals Brian Nelson and Bobby Rhodes acquired the company, continuing the Smith familys legacy of excellence. We offer free estimates, 24/7 emergency services, and financing options with approved credit.Our technicians are trained to service all brands while specializing in American Standard HVAC components and Generac generators. From routine maintenance to urgent repairs, our team ensures reliable, cost-effective results tailored to each clients needs. We maintain industry certifications and use advanced technology, including hydro jetting for drain cleaning and sewer camera inspections. Our dedication to quality has earned positive feedback for prompt service, professionalism, and problem-solving capabilities. As a locally owned business, we remain focused on customer satisfaction and community service, ensuring comfort and peace of mind for every client.
Services
HVAC Installation
Plumbing Repair
Generator Maintenance
Drain Cleaning
Sewer Line Repair
Commercial Plumbing
Gas Line Services
Water Heater Repair
Emergency HVAC Services
Preventative Maintenance
Details
- Year established: 1968
Highlights and features
- We offer 24/7 emergency response services
- Our technicians have over 130 combined years of experience
- We service all HVAC and plumbing brands
- We provide free estimates on replacement units
- Our team is locally owned and operated
What people say
Came same day
Very professional
Awesome service
Quick to respond
Knowledgeable team
Services
HVAC Installation
We provide expert HVAC installation for residential and commercial properties. Our licensed technicians ensure efficient setup of heating, ventilation, and air conditioning systems. Using American Standard components, we deliver durable solutions tailored to Hampton Roads' climate challenges.
Plumbing Repair
Emergency plumbing repairs available 24/7 for burst pipes, clogged drains, and water heater issues. Our certified plumbers handle residential and commercial needs with minimal disruption to daily operations.
Generator Maintenance
We install, maintain, and repair Generac backup generators for uninterrupted power during outages. Our technicians ensure systems operate reliably during emergencies in hurricane-prone Hampton Roads.
Drain Cleaning
Professional drain cleaning prevents clogs and water damage. We utilize hydro jetting technology to clear blockages and maintain optimal plumbing system performance in Virginia Beach homes.
Sewer Line Repair
We diagnose and repair sewer line issues using camera inspections and trenchless technology. Our solutions prevent property damage from leaks and backups in Chesapeake area properties.
People
Brian Nelson
Owner
With over 30 years in HVAC and 15 years as a business partner with Bobby Rhodes, Brian Nelson acquired Guy Smith in 2019 while maintaining its core values of community service and customer satisfaction.
Bobby Rhodes
Owner
As co-owner with 30+ years in the HVAC industry, Bobby Rhodes continues Guy Smith's legacy of quality service while implementing modern solutions to maintain the company's reputation for excellence in Hampton Roads.
Questions
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency HVAC and plumbing services in Hampton Roads for urgent repairs outside regular business hours.
What areas do you service?
We serve Virginia Beach, Norfolk, Chesapeake, Portsmouth, and surrounding areas in South Hampton Roads.
Do you service all HVAC brands?
Our technicians repair and maintain all major HVAC brands regardless of where they were purchased or originally installed.
Can you help finance HVAC replacements?
Yes, we offer financing options with approved credit to assist homeowners with major HVAC replacement projects.
Are you a local company?
We've been locally owned since 1968, currently operated by Virginia Beach residents Brian Nelson and Bobby Rhodes.
What plumbing services do you offer?
We handle clogged drains, water heater repairs, gas line work, leak detection, and both residential and commercial plumbing installations.
Reviews (6)
C. Peters
Jan 05, 2022
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Positive:Professionalism,Punctuality,Responsiveness,Value
Dave was very polite and professional. He explained everything he did and the geo-thermal system working great once again.
Service:HVAC repair
Dave was very polite and professional. He explained everything he did and the geo-thermal system working great once again.
Service:HVAC repair
Crystal Lindsey Hunter
Jan 03, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Thank you for the prompt service. Every aspect was perfectfrom the service request reply by Jenny, to the service call by David. I even got a call that they could come early than originally anticipated!!
Service:Heating system repair
Thank you for the prompt service. Every aspect was perfectfrom the service request reply by Jenny, to the service call by David. I even got a call that they could come early than originally anticipated!!
Service:Heating system repair
The Silly Bear Chef
Dec 31, 2021
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I was excited to find out my favorite HVAC people now offered plumbing! They were early to the appointment, professional, answered all my questions, and worked very efficiently. I will definitely be recommending them to all! Thank you Trevor for being an awesome asset to your company and your helper was also very nice and you work well together.
Crystal Bayles-Lennon
Dec 22, 2021
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So far we are really pleased with the Heating/Air service we have received from Guy Smith. We had the whole system checked out, had an air scrubber installed, and signed up on a maintenance contract. There is always someone available to talk to. After a week with the air scrubber that had an ozone feature, we decided we didn't want the ozone so they removed that part at no extra cost. All the heating/air service people have been friendly and knowledgeable. We recommend their services.
Dawn Sutherland
Dec 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Brent and his crew were great! They were here on time and worked quickly and efficiently to complete the job. This was the best crew I've ever had to my home for any type of service. I'm always pleased with the service I get from Guy Smith and this team was top notch.
Service:Installation
Brent and his crew were great! They were here on time and worked quickly and efficiently to complete the job. This was the best crew I've ever had to my home for any type of service. I'm always pleased with the service I get from Guy Smith and this team was top notch.
Service:Installation
Bryan Willis
Nov 06, 2021
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Phillip showed up very quickly after I placed my call and was very professional and knowledgeable. He was able to quickly figure out where to start looking for the problem with the little pertinent information I had to give him. He worked quickly and effectively while showing / explaining to me the issues I was having and why. Less then 30 minutes after he arrived I had AC again. Thank you Phillip for all the hard work today. Ill be asking for you when I change out the furnace!
