Business Details
Professional Carpet Cleaning in Chattanooga, TN
LocalPro Carpet Cleaning is a family-owned business dedicated to providing exceptional carpet, rug, and upholstery cleaning services in Chattanooga and surrounding areas. Our mission prioritizes superior customer service, using eco-friendly, hypoallergenic solutions that ensure safety for children, pets, and the environment. We guarantee satisfaction with a unique promise: if you're unsatisfied within 14 days of service, we'll return to resolve any issues at no additional cost.Our team schedules precise appointment times, arriving fully prepared with advanced low-moisture cleaning technology that allows carpets to dry within an hour. Every technician is trained to deliver professional, transparent service without high-pressure sales tactics. We emphasize treating customers and employees like family, fostering long-term trust through personalized attention and proven stain and odor removal expertise.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Pet Odor Removal
Allergy Treatment
Highlights and features
- We are a locally-owned company with technicians trained in advanced cleaning methodologies.
- We guarantee satisfaction with a 14-day return policy for unresolved issues.
- Our eco-friendly, hypoallergenic solutions ensure safety for families and pets.
- We schedule exact appointment times without ambiguous AM/PM windows.
- Our low-moisture technology achieves 30-minute dry times post-cleaning.
Associations and certifications
- Better Business Bureau (BBB)
- Carpet & Rug Institute
What people say
Excellent customer service
Reasonable pricing
Permanent stain removal
Courteous technicians
Miraculous restoration
Services
Carpet Cleaning
Our advanced low-moisture carpet cleaning system removes deep-seated dirt and allergens while allowing carpets to dry within 30 minutes. Using eco-friendly, residue-free solutions, we restore carpet fibers to like-new condition without compromising safety for children or pets. Technicians regulate moisture levels precisely to prevent mold growth and ensure immediate usability.
Pet Odor Removal
Specialized enzyme-based treatments target and neutralize pet urine odors at the molecular level. Our process eliminates both visible stains and lingering smells from carpets, pads, and subfloors using non-toxic, pet-safe formulas. The multi-step system prevents re-soiling and maintains freshness for extended periods.
Rug Cleaning
Expert cleaning for area and oriental rugs using pH-balanced detergents that protect delicate fibers and dyes. Our technicians employ gentle extraction methods that remove embedded particles without damaging weaves or pile structures. Rugs are thoroughly rinsed to eliminate residue buildup while maintaining original texture and appearance.
Upholstery Cleaning
Low-moisture upholstery cleaning safely refreshes sofas, chairs, and mattresses without oversaturation. Our three-stage process removes soils, neutralizes odors, and applies protective treatments that resist future staining. Fabric integrity remains intact while achieving deep sanitation for improved indoor air quality.
Allergy Treatment
Certified hypoallergenic cleaning systems target common allergens like dust mites, pollen, and pet dander in carpets and upholstery. The Allergen Reduction Program uses medical-grade filtration during extraction and leaves no irritating chemical residues. Ideal for clients with respiratory conditions or sensitive immune systems requiring thorough indoor environment purification.
People
Reece
Technician
Certified carpet cleaning specialist with proven commitment to customer satisfaction. Demonstrates exceptional problem-solving skills during service restoration processes while maintaining professional communication throughout engagements.
Hunter
Lead Technician
Experienced in tackling severe carpet damage cases with innovative cleaning approaches. Recognized for technical expertise in restoring heavily soiled areas to like-new condition through meticulous attention to detail in every project.
Austin
Service Professional
Dedicated technician combining courteous service delivery with exceptional cleaning results. Consistently receives positive feedback for professionalism and thoroughness in customer interactions during residential cleaning appointments.
Questions
What services are included in carpet cleaning?
Our comprehensive service includes pre-inspection, soil removal, spot treatment, low-moisture extraction, and final drying verification using eco-friendly cleaning agents.
Do you offer any satisfaction guarantees?
Yes, our 14-day guarantee ensures we'll return at no cost to address any remaining stains or unsatisfactory areas after initial service completion.
How long does carpet drying take?
Our carbonated cleaning system typically achieves complete dryness within 30 minutes, significantly faster than traditional steam cleaning methods requiring extended drying periods.
Are your cleaning products safe for pets?
All solutions are certified hypoallergenic and non-toxic, specifically designed to be safe for children, pets, and individuals with chemical sensitivities.
Can you remove pet urine odors?
Our specialized enzymatic treatment process effectively eliminates both visible stains and embedded odors from pet accidents using pet-safe, non-irritating formulas.
Reviews (7)
Shay C.
Dec 27, 2021
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They treat there employees so disrespectful! A friend of mind worked there ( Kevin Carter)and ran out of gas on the side of the road. Instead of giving him money for gas which is a COMPANY VAN they wouldnt. He ended up having to push the car to a nearby gas station. He informed me that they scam there customers by falsely telling them about coupons that don't exist and telling them to get the biggest pay from the customers as possible. Thats no way to run a business. They may be decent cleaners but if you scratch the surface this place is a scam. Charging $200-$400 is not reasonable service! You
Matt Sims
Dec 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I had a great experience using Safe Dry. From calling in to set up the appointment to Zach the on time service technician, I was constantly impressed. The whole team is very professional and I will use them again. Highly recommended.
Services:Clean carpet,Remove pet stains & odors
I had a great experience using Safe Dry. From calling in to set up the appointment to Zach the on time service technician, I was constantly impressed. The whole team is very professional and I will use them again. Highly recommended.
Services:Clean carpet,Remove pet stains & odors
Jordan Harmon
Dec 22, 2021
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Positive:Professionalism,Quality,Value
Noah was very helpful with our Carpet Cleaning at our new Office. He was quick and efficient and I couldnt have asked for a better representative of this company! Would recommend 10/10.
Service:Clean carpet
Noah was very helpful with our Carpet Cleaning at our new Office. He was quick and efficient and I couldnt have asked for a better representative of this company! Would recommend 10/10.
Service:Clean carpet
Nicole Parks
Dec 22, 2021
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Positive:Professionalism,Quality
Noah was very polite and did a good job. Take the online estimate with a grain of salt, the price was about double and you have to pay a service fee if you use a card. The carpet looked great at the end so hopefully it stays that way when it dries!
Service:Clean carpet
Noah was very polite and did a good job. Take the online estimate with a grain of salt, the price was about double and you have to pay a service fee if you use a card. The carpet looked great at the end so hopefully it stays that way when it dries!
Service:Clean carpet
Ellie W.
Nov 13, 2021
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Update, after I called, they gave me a free rewash. I take it and the smells went out. Thank you! Online estimate is $30 for a room. Then I called and double checked, they said the minimum payment is $49. Its a little bit different but still okay. So I made an appointment for 8am in the morning and the technician was like 30minutes late. Told me its $105 for this cleaning, cause my room looks 45ft. And I asked how much is a ft, he said a dollar!!! You only charge $88 for 3 rooms!! Thats ridiculous! After I mentioned that I called and was told the minimum payment should
Heather Dobbins Penny
Oct 22, 2021
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Had an 8 am appointment today and the technician arrives an hour late with no phone call. He was very short and had no personality. Paid almost 300 dollars to have my carpets cleaned and you can literally not… tell a difference. Not to mention he left the floors filthy where he tracked through and there are white strings scattered all over my house! Then he is supposed to call me when he is finishing up so I can be here when he leaves but instead calls to tell me he needs my card over the phone because he has to hurry to another job. He just didn’t want me to see how awful of a job
Joshua Litchfield
Oct 22, 2021
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Terrible experience! First off I was quoted only $100 on the phone but once the rep showed up the price went up to 300. They did a terrible job on my couch and I’ve been calling for almost a week now I cannot get a call back after looking at a few other reviews it sounds like this isn’t the first time this has happened! I would stay far away from this company!
