Business Details
9 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services in Seattle & Tacoma
At J&M Carpet Renewal, we believe in revitalizing homes and businesses through exceptional carpet care. Founded in 2017 by Jason & Morgan Lacy, our journey from a small van-based operation to a reputable service provider reflects our unwavering commitment to quality and integrity. Our team of highly trained technicians utilizes industry-leading equipment and eco-friendly products to deliver results that exceed expectations while minimizing environmental impact. With over two decades of combined experience in the industry, we approach every project with precision, whether addressing stubborn stains, water damage restoration, or upholstery cleaning.Customer satisfaction is paramount, evidenced by our satisfaction guarantee and tailored service plans for residential and commercial clients. Our dedication to continuous improvement ensures we stay ahead of industry advancements, offering innovative solutions that protect your investment and enhance indoor air quality. Serving Seattle, Tacoma, and surrounding areas, we pride ourselves on transparency, honesty, and treating every client's space with the respect it deserves.
Services
Residential Carpet Cleaning
Commercial Carpet Cleaning
Water Damage Restoration
Pet Stain Removal
Carpet Repair
Bleach Stain Repair
Rug Cleaning
Tile & Grout Cleaning
Upholstery Cleaning
Hardwood Floor Cleaning
Details
- Year established: 2017
Highlights and features
- Highly trained professionals with expertise in carpet cleaning and restoration.
- Eco-friendly products ensuring safe and effective cleaning solutions.
- Serving Seattle, Tacoma, and surrounding areas comprehensively.
- Satisfaction guarantee on every job undertaken.
- 24/7 emergency services for urgent water damage restoration.
What people say
Exceptional stain removal
Professional technicians
Eco-friendly solutions
Prompt service
Satisfaction guarantee
Services
Residential Carpet Cleaning
Our residential carpet cleaning services rejuvenate home environments using advanced techniques and eco-friendly products. We address stains, pet odors, and wear through customized plans, ensuring thorough cleaning without harsh residues. State-of-the-art equipment removes deep-seated dirt while preserving carpet integrity, leaving fibers fresh and revitalized. This service extends carpet lifespan and improves indoor air quality by eliminating allergens and contaminants.
Water Damage Restoration
Water damage restoration involves assessing, drying, and repairing properties affected by water intrusion. We use thermal imaging and industrial dehumidifiers to extract moisture from carpets, subfloors, and walls. Rapid response prevents mold growth and structural decay, restoring spaces to pre-damage condition. Our process includes sanitization to eliminate bacteria, ensuring safe environments for families and businesses in Seattle and Tacoma.
Pet Stain Removal
Specialized pet stain removal targets urine, vomit, and feces using enzymatic cleaners that break down organic matter at the source. We neutralize odors permanently rather than masking them, preventing recurring issues. The process involves deep extraction to remove residues from padding and subfloors, restoring carpet appearance and hygiene. This service is pet-safe and recommended for households with multiple animals.
Bleach Stain Repair
Bleach stain repair employs professional dyeing techniques to restore discolored carpet fibers. Technicians match original colors precisely, applying layered dyes for seamless blending. The process prevents further fiber degradation while maintaining texture consistency. This service offers cost-effective alternatives to full carpet replacement, particularly effective for high-traffic areas where bleach exposure commonly occurs.
Upholstery Cleaning
Upholstery cleaning revitalizes furniture using methods tailored to fabric types like silk, velvet, and microfiber. Low-moisture extraction removes embedded dirt without saturating cushions, preserving structural integrity. Stain pre-treatment and pH-balanced solutions maintain colorfastness, extending furniture lifespan. This service enhances indoor air quality by eliminating dust mites and allergens trapped in fabric weaves.
People
Jason Lacy
Owner/Operator
Jason Lacy co-founded J&M Carpet Renewal in 2017, bringing over two decades of industry experience. His hands-on approach ensures quality control across all projects, from routine maintenance to complex restorations. Jason prioritizes eco-conscious practices and customer education, fostering trust through transparent communication and guaranteed results.
Questions
Do you offer emergency water damage services?
Yes, we provide 24/7 emergency water damage restoration with rapid response to prevent mold growth and structural issues.
Are your cleaning products safe for pets and children?
We use eco-friendly, non-toxic solutions that are safe for families and pets after drying.
How long does carpet cleaning take?
Residential jobs typically take 1-3 hours depending on size, with carpets drying in 4-6 hours.
Can bleach stains be fully removed?
While complete removal isn't possible, our color-matching dye process makes stains nearly invisible.
Do you service commercial properties?
Yes, we offer tailored cleaning plans for offices, retail spaces, and hospitality venues with minimal downtime.
What areas do you cover?
We serve Seattle, Tacoma, Bellevue, Kirkland, Redmond, Renton, and surrounding Washington communities.
Videos
Reviews (4)
Lee Baumgarten
Jan 27, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Our carpet cleaner (I think his name was Randy) was a very kind and professional gentleman. He did excellent work and had excellent customer service skills. Friendly and nice interactions, but focused on his work and professionalism. The carpets looked amazing after he was done!
Services:Pet stain and odour removal,Carpet cleaning,Area rug cleaning
Our carpet cleaner (I think his name was Randy) was a very kind and professional gentleman. He did excellent work and had excellent customer service skills. Friendly and nice interactions, but focused on his work and professionalism. The carpets looked amazing after he was done!
Services:Pet stain and odour removal,Carpet cleaning,Area rug cleaning
Teresa Sweeney
Jan 07, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We had a basement plumbing disaster and we called J & M Carpet Renewal. They were able to schedule someone to come the very next day and did a beautiful job. Got all of the awful stains from sewage (yes, sewage) out and the carpet looks like new and the odor is gone. Thank you, thank you!
Service:Carpet cleaning
We had a basement plumbing disaster and we called J & M Carpet Renewal. They were able to schedule someone to come the very next day and did a beautiful job. Got all of the awful stains from sewage (yes, sewage) out and the carpet looks like new and the odor is gone. Thank you, thank you!
Service:Carpet cleaning
Raya Scott
Jan 01, 2022
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Randy was AWESOME!!! Great customer service, funny and understanding into my carpet care needs. The phone rep who took my work order in for the same day was a 10star as well. Thank you guys for such a wonderful experience.
Services:Carpet cleaning,Area rug cleaning
Randy was AWESOME!!! Great customer service, funny and understanding into my carpet care needs. The phone rep who took my work order in for the same day was a 10star as well. Thank you guys for such a wonderful experience.
Services:Carpet cleaning,Area rug cleaning
Bruce Dahlstrom
Dec 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Service was great. Randy was on time, efficient and friendly. He was able to totally clean a badly stained carpet - looks like new! Seemed a bit pricey at $300 for two bedrooms and a short hallway, but worth it!
Services:Pet stain and odour removal,Carpet cleaning
Service was great. Randy was on time, efficient and friendly. He was able to totally clean a badly stained carpet - looks like new! Seemed a bit pricey at $300 for two bedrooms and a short hallway, but worth it!
Services:Pet stain and odour removal,Carpet cleaning
