Business Details
43 Years
experience
Your Trusted Pool Contractor in Hartford, MI
Gustafson Pools has served Southwest Michigan since 1983, delivering expert pool construction, equipment sales, and repair services. As a licensed, insured family-owned business, we prioritize integrity and quality, with over 90% of our new projects stemming from customer referrals. Our team focuses on one project at a time, ensuring completion before starting new work, and provides transparent guidance on setbacks, fencing requirements, and project expectations. With 41 years of experience, we specialize in steel wall vinyl liner pools, offering customizable shapes and sizes while avoiding generic fiberglass options.Our retail store stocks premium sanitizers, supplies, and parts, complemented by free water analysis services. We emphasize clear communication, helping clients understand project timelines, local regulations, and equipment choices like Raypak heaters and Pentair systems. Our dedication to Southwest Michigan communities ensures personalized service for inground pool installations, liner replacements, and safety cover installations.
Services
Inground Pool Construction
Liner Replacement
Safety Cover Installation
Pool Equipment Sales
Pool Opening/Closing
Details
- Year established: 1983
Highlights and features
- 41 years of specialized experience in steel wall vinyl liner pools since 1983
- Licensed Residential Michigan Contractor with full liability insurance
- Family-owned business prioritizing one-on-one project focus
- 90% of new business comes from satisfied customer referrals
- Transparent process covering setbacks, fencing, and project timelines
Services
Inground Pool Construction
We specialize in steel wall vinyl liner pool construction, offering customizable shapes and sizes to fit your property. Our process includes site evaluation for setbacks, obstacle removal planning, and equipment integration like heaters and safety covers. With 41 years of local experience, we ensure durable installations tailored to Michigan's climate.
Liner Replacement
Our liner replacement service restores aging pools with premium vinyl options. We handle full removal of old liners, structural inspections, and precise installations. Clients receive guidance on liner thickness options and warranty details, ensuring long-term performance for their investment.
Safety Cover Installation
We install automatic and mesh safety covers for year-round pool protection. Our team ensures proper anchoring systems and compliance with local safety regulations. Covers extend pool life by preventing debris accumulation and reducing winterization costs.
Pool Equipment Sales
We sell and install Raypak heaters, Pentair and Hayward pumps/filters, and salt generators. Our inventory includes replacement parts for all major brands. Technicians provide installation services and maintenance guidance to optimize equipment longevity.
Pool Opening/Closing
Our seasonal service includes professional pool opening in spring and winterization in fall. We handle equipment checks, chemical balancing, and cover removal/installation. This ensures systems remain protected during Michigan's off-season while minimizing startup delays.
People
Eric Gustafson
Owner/Operator
Eric Gustafson leads daily operations with 41 years of hands-on experience in pool construction. He oversees project execution from design consultation to completion, ensuring adherence to quality standards and client expectations.
Questions
Do you offer weekly pool maintenance services?
We focus exclusively on installations and equipment services, not ongoing maintenance. We recommend local specialists for regular cleaning and chemical management.
What pool types do you specialize in?
We specialize in steel wall vinyl liner pools, offering customizable shapes and sizes. We avoid fiberglass pools due to their limited design flexibility and higher costs.
Do you provide financing options?
Yes, we offer financing through third-party providers to help clients manage installation or replacement costs for pools and equipment.
Are above-ground pools available?
We discontinued above-ground pool sales post-pandemic due to supply chain issues. Larger franchises now handle those with better inventory access.
What areas do you service?
We serve Hartford, MI and surrounding Southwest Michigan communities. Contact us directly to confirm service availability for your specific location.
How do you handle project timelines?
Our team works on one project at a time, ensuring completion before starting new installations. This approach minimizes delays and maintains quality control.
Reviews (3)
Megan Gumper
Mar 04, 2021
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My husband and I had a pool installed in 2020 and we have recommended them to everyone we know that is interested in getting a pool. Eric, Miguel, Justin, and Manuel are the most kind, hard-working, reliable, great communicators, and honest people we have had the pleasure of working with. Eric answered all of my ridiculous questions and helped us get our pool balanced. They even went out of their way to help with our closing. We highly recommend using them.
Amy Brown
Jan 29, 2020
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Crew just showed up without calling and opened gait into our fenced in pool area and walked in. Poor communication between staff and owner. Specifically asked staff to test for phosphates and she didnt which ended up costing us more money in chemicals. Scheduled an apt for a liner they just replaced and to look at other faulty equipment they sold us and it was never written down so they never showed. List goes on and on. If I could give them negative stars I would. Definitely not how I would run a business
Check out a complaint made to the BBB by another customer. Told a lady her liner was
Check out a complaint made to the BBB by another customer. Told a lady her liner was
Gail G.
Jun 16, 2018
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Great people to work with, always willing to answer any and all pool questions. They are quick on service as well if you need them to stop by. First rate pool water samples, very detailed.
