Business Details
26 Years
experience
Custom Email Marketing Solutions for Business Growth
Founded in March 2000, eIntouch Solutions has built a reputation as a leader in email marketing and social media solutions. Our 25-year legacy stems from a technology company specializing in retail point-of-sale systems, providing deep industry expertise. We offer three distinct service levelsDIY, Hybrid, and Fully Managedto meet diverse client needs. Our platform features the most comprehensive tools in the email marketing space, designed for ease of use while maintaining advanced functionality. Our Hybrid model enables clients to maintain brand control while benefiting from professional support in execution.Fully Managed services leverage our team's expertise to handle all aspects of campaign creation and delivery. All programs include automated birthday greetings, anniversary mailers, and welcome sequences to enhance customer engagement. Our analytics suite tracks delivery rates, clickthroughs, and engagement metrics to optimize campaign performance. Social media integration expands reach through shareable content and Facebook promotions. With a focus on customer success, we combine technical excellence with personalized support to deliver measurable results.
Services
DIY Email Platform
Hybrid Support
Fully Managed Campaigns
Social Media Integration
Analytics & Reporting
Details
- Year established: 2000
Highlights and features
- 25 years of specialized email marketing expertise
- Highest deliverability rates in the industry
- Three service levels for complete flexibility
- Integrated social media sharing and Facebook promotions
- Dedicated project managers for hybrid and managed services
Services
DIY Email Platform
Our DIY platform offers the most comprehensive feature set in email marketing. Clients receive secure access, platform training, and ongoing support while maintaining full control over campaign creation. The intuitive interface supports template customization, list segmentation, and performance tracking. This solution empowers businesses to execute campaigns independently while leveraging our 25 years of technical expertise.
Hybrid Support
The Hybrid model combines client brand control with professional execution support. Clients provide creative direction while our team handles technical implementation, deliverability testing, and list segmentation. This service includes database management, automated mailer configuration, and performance optimization. Ideal for businesses seeking expert assistance while maintaining strategic oversight of their marketing communications.
Fully Managed Campaigns
Our Fully Managed service handles all aspects of email marketing execution. From campaign design to delivery, our team creates branded content using client assets and social media updates. We implement scheduled mailers, birthday greetings, and anniversary offers while maintaining optimal send frequencies. This comprehensive solution includes performance monitoring and strategic recommendations to maximize engagement and conversion rates.
Social Media Integration
We enhance email campaigns with social media sharing capabilities and Facebook promotions. Our integration tools enable seamless content distribution across platforms. The Facebook add-on automatically posts mailers to promotion tabs, expanding reach to social media audiences. This service increases brand visibility and subscriber growth through cross-platform engagement strategies.
Analytics & Reporting
Our analytics suite provides detailed insights into campaign performance. Track delivery rates, open rates, clickthroughs, and social shares with actionable reports. We monitor subject line effectiveness and engagement patterns to optimize future campaigns. The system includes automated welcome sequences and lifecycle marketing tools to measure customer interactions throughout their brand journey.
Questions
What service levels do you offer?
We offer three service levels: DIY (self-service platform), Hybrid (client provides creative direction with our execution support), and Fully Managed (we handle all aspects of campaign creation and delivery).
How do you help grow our subscriber base?
We provide customizable signup forms, in-store displays, and website integration tools. We also offer automated welcome emails and lifecycle marketing campaigns to convert new subscribers into engaged customers.
Do you provide performance analytics?
Yes, our platform includes detailed reporting on delivery rates, open rates, clickthroughs, and social media shares. We also track engagement patterns to optimize future campaign performance.
How does social media integration work?
Our system adds social sharing buttons to emails and includes a Facebook add-on that automatically posts mailers to your promotions tab, expanding reach to your social media audience.
What support hours do you offer?
Phone support is available Monday-Friday 8AM-5PM EST. Our platform provides 24/7 access to reporting tools and campaign management features for client convenience.
