Business Details
30 Years
experience
Your Trusted Pool & Spa Experts in Mount Vernon, IL
Crystal Clear Pools & Spas, a family-owned business since 1996, guarantees exceptional products and services for outdoor recreation. Founded by original owners and passed to Mike and Crystal Hemby in 2009, we serve Mount Vernon and seven surrounding counties. Our three generations of expertise ensure quality work in pool construction, renovations, and maintenance. We prioritize customer satisfaction through certified professionals who deliver reliable solutions for pool openings, closings, and repairs. With deep community ties and over 20 years of experience, we stand as a trusted leader in custom pools, spas, and hot tubs. Our commitment to excellence extends to water analysis, leak detection, equipment repairs, and seasonal maintenance tailored to busy schedules.We specialize in transforming outdoor spaces with above-ground, in-ground, and hybrid pools, alongside saltwater systems and LED lighting upgrades. Our team provides comprehensive support from installation to after-sales service, ensuring every project meets the highest standards. By combining personalized attention with industry expertise, we aim to make outdoor dreams a reality while maintaining transparency and integrity. As a locally rooted business, we pride ourselves on building lasting relationships through dependable service and innovative solutions for all pool and spa needs.
Services
Pool Construction
Inground Pools
Above Ground Pools
Pool Renovations
Hot Tub Sales
Pool Maintenance
Leak Detection
Water Analysis
Equipment Repairs
Liner Replacement
Details
- Year established: 1996
Highlights and features
- We offer over 20 years of family-owned expertise in custom pool construction and spa installations.
- Our certified professionals provide reliable repairs, maintenance, and leak detection services.
- We specialize in transforming outdoor spaces with above-ground, in-ground, and hybrid pool options.
- Our team delivers personalized service with a commitment to customer satisfaction and quality.
- We serve seven counties, combining local knowledge with industry-leading pool and spa solutions.
What people say
Lifesaver this year with my pool
Excellent customer service
Pleasant and thorough installation
Knowledgeable and helpful staff
Transform your pool into an oasis
Services
Pool Construction
We design and build custom above-ground, in-ground, and hybrid pools tailored to your outdoor space. Our construction process includes saltwater systems, LED lighting, and durable materials for long-lasting enjoyment. Serving residential clients seeking premium pool installations with personalized attention to detail.
Pool Renovations
Transform your existing pool with our renovation services, including acid washes, liner replacements, equipment upgrades, and structural repairs. We specialize in modernizing older pools with energy-efficient systems and aesthetic enhancements to restore functionality and beauty.
Hot Tub Sales
We offer a wide selection of hot tubs and spas for residential use, including Caldera and Fantasy Spas. Our team handles full installation, setup, and after-sales support to ensure a seamless experience from purchase to operation.
Pool Maintenance
Our maintenance services include weekly and seasonal cleaning, chemical balancing, filter maintenance, and winterization. We ensure your pool remains safe, clean, and ready for use year-round with tailored schedules to fit your needs.
Leak Detection
We identify and repair pool leaks using advanced diagnostic tools to prevent water loss and structural damage. Our technicians address cracks, plumbing issues, and liner tears with precision to restore pool integrity efficiently.
Questions
What pool types do you offer?
We offer above-ground, in-ground, hybrid, and saltwater pools with customizable designs to suit your space and preferences.
Do you provide hot tub installation?
Yes, we sell and install Caldera and Fantasy Spas, including full setup and after-sales support for residential clients.
What areas do you serve?
We serve Mount Vernon and seven surrounding counties, including Jefferson, Franklin, and Washington Counties.
Are financing options available?
Yes, we offer financing through Honey Financing to help make your pool or spa project more affordable.
What pool maintenance services are offered?
We provide weekly and seasonal cleaning, chemical balancing, filter maintenance, and winterization services for residential pools.
Reviews (5)
Terri Stein
Apr 13, 2021
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I came for the hembeez products. Wonderful local place with the products made right there. Employees were super nice and friendly. Was in town from Ohio visiting and had to stock up!
Paul Rainwater
Mar 15, 2021
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Knowledgeable people but stuff is high, but then anything pool or hot tub related is expensive. Wasn't meaning that they are higher than other places, just that prices went up from last year as everything else has.
Michelle Wielt
Jun 15, 2020
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Heather has been a lifesaver this year with my pool. Very knowledgeable and helpful. Without her I think my pool would be a green swamp!
Shawn Sayle
Dec 07, 2018
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It is so amazing to have a place like this so close by. You know a great company by evaluating their team over a long period of time. NEVER one time have they failed to assist me with courtesy and professionalism and ALWAYS with a smile. I greatly appreciate your efforts. Thank You and stay strong!
Becky Worthey
Nov 24, 2014
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I am very unhappy with the new pool liner.the installers do not smooth and pack down the sand.i have deep heel and footprints on the bottom along with hard sharp rock like objects all on the bottom.i know of at least 2 new pools that they did,and did not pack the sand and have the same problems.,it is going to be hard to clean and take care of.the guys knocked over about 10 ft of the side causing the the rock around it to fall in the caved side ,making where the pool meets together off centered and the seam sticks out under the liner.also leaving rutts in the yard where they were not suppose to
